Dell PowerEdge 4350 Uživatelský manuál

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ContentsChapter I Chapter 2Chapter 3Chapter 4Introduction... •. ... • I-lChecking the Bas

Chapter SFeatures of the Dell Diagnostics...5-1When to Use the Dell Diagnost

Chapter 6Chapter 7Mouse Test... 5-18Subtests..

Chapter 8Chapter 9Chapter 10Troubleshooting Expansion Cards... 7-15Troubleshootin

Installing and Removing SCSI Hard-Disk Drives...10-4Hot-Pluggable SCSI Hard-Disk Drives...

Appendix AAppendix BVideo Memory Test...A-2Video Hardwar

Abbreviations and Acronyms indexFiguresFigure 2-1. Back-Panel Features...2-3Fig

TablesFigure 11-2. Opening the Latch on the Door...11-4Figure 11-3. Removing the Rack Doors...

CHAPTER 1IntroductionDell® PowerEdg^ 4350 computer systems are high-speed servers that offer significant service and upgrade features.The Dell PowerE

Information in this document is subject to change without notice.© 1997-1998 Dell Computer Corporation. Ali rights reserved.Reproduction in any manner

1-2 Dell PowerEdget350 ^tems Installation and Troubleshooting Guide

CHAPTER 2Checking the BasicsIf your Dell PowerEdge 4350 computer system is not working as expected, begin troubleshooting with the procedures in this

3. Perform the steps in the next section, "Checking Connections and Switches."Is the problem resolved?Yes. The power to the computer system

Checking Connections and SwitchesImproperly set switches and controls and loose or improperly connected cables are the most likely source of problems

lock access panelbezel and hard-disk drive keylockdiskette drive access indicatorCD-HOM drivepowerboUondisketb driveFigure 2-3. Front-Panel Features2

Complete the following procedure to check all the connections and switches:1. Turn off the system, including any attached peripherals (such as the mo

9. Is the mouse or printer operating properly?Yes. Continue with the next section, "Look and Listen. No. Go to "Troubleshooting I/O Ports&qu

Table 2-1. Boot Routine Indications (continued)Look/Listen for: ActionThe hard-disk drive activity indicatorsThe hard-disk drive activity indicators s

The Resource Configuration UtilityIf you are experiencing problems with the system, you may have a conflict between the information stored by the Syst

CHAPTER 3^Messages and CodesApplication programs, operating systems, and the computer itself are capable of identifying problems and alerting you to

Sa^ly InstructionsAAAAAAAAUse the following safety guidelines to help protect your computer system from potential damage and to ensure your own perso

Table 3-1. System MessagesMessage Cause Corrective ActionAddress mark not foundFaulty diskette drive subsystem or hard-disk drive subsystem (defectiv

Table 3-1. Sysfem Messages (continued)Message CauseCorrective ActionDiskette read failureFaulty diskette, faulty or improperly connected diskette driv

Table 3~1. System Messages (continued)Message CauseCorrective ActionInvalid configuration information - please run SETUP programIncorrect ISA_CLR jump

Table 3-1. Sysfem Messages (continued)Message CauseCorrective ActionMemory address line failure at address, read value expecting valueMemory double wo

Table 3~1. System Messages (continued)Message CauseCorrective ActionNo boot sector on hard-disk driveIncorrect configuration settings in System Setup

Table 3-1. Sysfem Messages (continued)Message CauseCorrective ActionRead faultRequested sector not foundFaulty diskette, diskette drive subsystem, or

Table 3~1. System Messages (continued)Message CauseCorrective ActionTime-of-day not setIncorrect Time or Date settings or defective system batteryChe

System Beep CodesWhen an error that cannot be reported on the monitor occurs during a boot routine, the computer may emit a series of beeps that ident

Table 3-2. System Beep Codes (continued)Code CauseCorrective Action1^-21-3-31-3-4No memory installedChip or data line failure in the first 64 KB of ma

Table 3-2 . System Beep Codes (continued)Code CauseCorreclfve Action3-3-2 System configuration check failureReplace the system board. See Chapter 12,

AYARNING: Detta system kan ha fiera nätkablar. En behörig servfceteknlker mäste koppla loss alla nätkablar innan service utfors för

Table 3-2. System Beep Codes (continued)Code CauseCorrective Action4-4^ Math coprocessor failure (defective microprocessor)Replace the microprocessor.

Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtai

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking

PrefaceAbout This GuideThis guide is intended for trained service personnel who need to upgrade or troubleshoot their Dell PowerEdge 4350 computer sy

call Dell for technical assistance. Chapter 12 also includes a Diagnostics Checklist that you can copy and fill out as you perform the troubleshooting

ANofational ConventionsThe following subsections describe notational conventions used in this document.Notes, Cautions, and WarningsThroughout this gu