Dell™ Remote Console SwitchSoftware User's Guide
10xxx | Product OverviewxxxThe Video Viewer also provides access to the Virtual Media window. You canuse the Virtual Media window to map a physical dr
100xxx | Using the Viewerxxx(more than one DVD or mass storage device), a message isdisplayed. If you still want to map a new drive, you must firstunm
Using the Viewerxxx | xxx101• Locked - A virtual media session that is associated with a specified KVMsession. If the KVM session is closed, the virtu
102xxx | Using the Viewerxxxresponding.To reset the USB bus:1 In the Virtual Media window, click Details.2 Select USB Reset.Closing a Virtual Media Se
Using the Viewerxxx | xxx103(HID). If the BIOS of the connected computer does not support this type ofdevice, the keyboard and mouse might not work un
104xxx | Using the ViewerxxxWeb site from the target device manufacturer to determine if a later BIOSis available that might support booting from a co
AAppendix A: Updating RCS Softwarexxx | xxx105Appendix A: Updating RCSSoftwareFor optimal operation of your system, ensure that you have the latest ve
Appendix A: Updating RCS Softwarexxx | xxx106
BAppendix B: Keyboard and Mousexxx | xxx107Appendix B: Keyboard andMouseOperation DescriptionF6Navigates between the split-screens and gives focus to
Appendix B: Keyboard and Mousexxx | xxx108Operation DescriptionMouseSingle-ClickDeselects the existing selection and selects the node themouse pointer
Appendix B: Keyboard and Mousexxx | xxx109Operation DescriptionDown ArrowDeselects current selection and moves selection down onerow.Page UpDeselects
Product Overviewxxx | xxx11Mouse" on page 107 lists the Explorer navigation shortcuts. Other componentsalso support full keyboard navigation in a
Appendix B: Keyboard and Mousexxx | xxx110Operation DescriptionCtrl + MouseClickToggles the selection state of the row the mouse pointer isover withou
CAppendix C: TCP Portsxxx | xxx111Appendix C: TCP PortsThe following table lists the functions performed by the Remote Console Switchand which ports a
Appendix C: TCP Portsxxx | xxx112
DAppendix D: Technical Supportxxx | xxx113Appendix D: Technical SupportOur Technical Support staff is ready to assist you with any installation oroper
Appendix D: Technical Supportxxx | xxx114
12xxx | Product Overviewxxx• The Explorer only shows the target devices listed in its database, withthe name specified in the database. In other words
Product Overviewxxx | xxx13boot firmware flash downloads cannot be performed. To perform a flashdownload, you must temporarily connect to an IPv4 netw
14xxx | Product Overviewxxx
2Installationxxx | xxx15InstallationBefore you install the RCS software on a client computer, make sure that youhave all the required items and that t
16xxx | Installationxxx• SUSE® Linux Enterprise Server 10 and Server 11• Ubuntu 8 Server and WorkstationTarget devices must be running one of the foll
Installationxxx | xxx17• Color palette must be a minimum of 65,536 (16-bit) colorsSupported BrowsersComputers used to access the Web interface and cli
18xxx | Installationxxx2 If AutoMount is supported and enabled, proceed to step 3.-or-If your system does not support AutoMount:Mount the CD-ROM volum
Installationxxx | xxx191 Open a command window and change to the RCS install directory usedduring installation. The default path for Windows 32-bit op
NotesNOTE: A NOTE indicates important information that helps youmake better use of your computer.Third Party Software. You acknowledge that the SOFTWA
20xxx | InstallationxxxIf the product was installed in a directory other than the default, then executethe following command from a shell:<path>
Installationxxx | xxx21You can configure user accounts using the RCS software or through the RemoteConsole Switch integrated Web interface. For more i
22xxx | Installationxxx1 You will see the Main menu with eleven options. Select the option numberfor Set Web Interface Ports to open the Web Interface
Installationxxx | xxx23NOTE: If you changed the default HTTP/HTTPS ports in the serial consoleand are using an IPv4 address, use IP address format:htt
24xxx | Installationxxx
3Basic Software Operationxxx | xxx25Basic Software OperationThe RCS software Explorer (which is called Explorer from here on) is the mainGUI interface
26xxx | Basic Software OperationxxxFigure 3.1: Explorer Window1 Menu bar: Allows you to access many of the features in the RCS software.2 View Selecto
Basic Software Operationxxx | xxx276 Search bar: Allows you to search the database based on the text entered inthe search box.7 Unit list: Displays a
28xxx | Basic Software OperationxxxAdding a Remote Console Switch (Dell orAvocent)In addition to the Dell Remote Console Switch, the RCS software can
Basic Software Operationxxx | xxx29Figure 3.2: Product Type Dialog Box3 Select a Vendor. For each vendor, the supported product names appear inthe Pro
Contentsxxx | xxx3ContentsProduct Overview 7Features and Benefits 7Powerful Customization Capabilities 7Extensive Remote Console Switch Management 8Au
30xxx | Basic Software Operationxxx6 The Locate window appears. Type the hostname or IP address, the HTTPport, and the HTTPS port, and click Next. IPv
Basic Software Operationxxx | xxx31Figure 3.3: Configure Tiered Switches Dialog Box10 When you reach the final page of the Remote Console Switch Wizar
32xxx | Basic Software OperationxxxFigure 3.4: Product Type Dialog Box3 Select a Vendor. For each vendor, the supported product names appear inthe Pro
Basic Software Operationxxx | xxx33wish to assign to the unit and click Next. IPv4 addresses are entered inxxx.xxx.xxx.xxx dot notation. IPv6 addresse
34xxx | Basic Software OperationxxxFigure 3.5: Configure Tiered Switches Dialog Box10 When complete, click Finish to exit the Wizard and return to the
Basic Software Operationxxx | xxx35If you are using IPv6 mode, select Use IPv6 address range, and type therange of IP addresses you wish to search on
36xxx | Basic Software OperationxxxFigure 3.6: Select Remote Console Switches to Add Dialog Box6 Repeat step 5 for all Remote Console Switches you wis
Basic Software Operationxxx | xxx37database and if not, why the process failed. Click Done when you arefinished reviewing the list.NOTE: If a Remote C
38xxx | Basic Software OperationxxxTo log into a Remote Console Switch:1 Click the Remote Console Switches tab in the Explorer.2 Double-click a Remote
Basic Software Operationxxx | xxx394 Review the results of your search.-or-Click the Clear Results button to display the entire list again.Launching t
Contentsxxx | xxx4Configuring Switches and Target Devices 20Web Interface Installation and Setup 22Basic Software Operation 25Viewing Your System in t
40xxx | Basic Software Operationxxx-or-Right-click the unit and select Properties. The Properties dialog boxappears.Figure 3.8: General Properties Tab
Basic Software Operationxxx | xxx41Click OK to save the new settings and close the Properties window.-or-Click Cancel to exit without saving the new s
42xxx | Basic Software Operationxxx1 In the software, click the Remote Console Switches tab and then select anindividual unit in the Unit Selector lis
Basic Software Operationxxx | xxx431 In the software, click the Remote Console Switches or Server tab and thenselect an individual unit in the Unit Se
44xxx | Basic Software OperationxxxClick the Properties task button.-or-Right-click the server and select Properties. The Properties dialog boxappears
Basic Software Operationxxx | xxx455 In the Port field, enter a port number in the range 23-65535. If blank, port23 is used.6 Mark to enable or clear
46xxx | Basic Software OperationxxxClick the Properties task button.- or -Right-click on the unit. Select Properties from the pop-up menu. TheProperti
Basic Software Operationxxx | xxx47Accessing a Server via a Browser WindowAs a convenience, you can configure the software to open a connection to ase
48xxx | Basic Software OperationxxxFigure 3.9: Options Dialog Box - Custom Field Labels2 Select the field label you wish to modify and click the Modif
Basic Software Operationxxx | xxx491 Select Tools - Options from the Explorer menu. The General Optionswindow opens.2 Complete one of the following st
Contentsxxx | xxx5Modifying the Selected View on Startup 58Changing the Default Browser 58Managing Your Local Databases 59Saving a Database 59Loading
50xxx | Basic Software OperationxxxNOTE: The DirectDraw check box will only appear for Windows basedOperating Systems.HTTP/HTTPS OptionsThe Remote Con
Basic Software Operationxxx | xxx51To insert a predefined macro at the cursor location in the command-line, click the Insert Macro list box and select
52xxx | Basic Software Operationxxx5 Enable/disable the Launch in command window check box. When enabled,the user-specified RDP application will be la
Basic Software Operationxxx | xxx53Figure 3.10: Sites View Tab SelectedModifying Custom Field NamesCustom field names allow you to change the Site, De
54xxx | Basic Software OperationxxxTo create a new site, department, or location:1 Select View - Properties from the Explorer menu.-or-Click the Prope
Basic Software Operationxxx | xxx55Assigning a Unit to a Site, Location, or FolderYou can assign a Remote Console Switch or server to a Site, Departme
56xxx | Basic Software OperationxxxDeleting and RenamingThe delete function is context-sensitive based on what is currently selected inthe Group and U
Basic Software Operationxxx | xxx57Press the <Del> key on your keyboard. A dialog box appearsconfirming the number of units that will be affecte
58xxx | Basic Software OperationxxxModifying the Selected View on StartupWhen Default is checked under the Selected view on startup option, theExplore
Basic Software Operationxxx | xxx59-or-Click Cancel to exit without saving changes.Managing Your Local DatabasesEach client workstation running the so
Contentsxxx | xxx6Virtual Media Connection Status 100Virtual Media Sessions 100Appendix A: Updating RCS Software 105Appendix B: Keyboard and Mouse 107
60xxx | Basic Software OperationxxxLoading a DatabaseThis function allows you to load a database that was previously saved. No otheractivity is allowe
Basic Software Operationxxx | xxx61Browser URLTelnet PortNOTE: The Address field only applies to Remote Console Switches and theBrowser URL field only
62xxx | Basic Software Operationxxx
4Using the Viewerxxx | xxx63Using the ViewerYou can connect to a server in the Remote Console Switch system using theViewer. The Viewer allows you ful
64xxx | Using the ViewerxxxFigure 4.1: RCS Software - Servers TabTo access a server:1 Click the Servers tab in the Explorer.2 Select a server in the U
Using the Viewerxxx | xxx652 Type the search information. This can be the server name or anyinformation you have entered in the other Unit Selector li
66xxx | Using the ViewerxxxViewer Window FeaturesFigure 4.2: Viewer Window1 Menu bar: Access many of the features in the Viewer.2 Accessed server desk
Using the Viewerxxx | xxx67Viewer Menu BarFigure 4.3: Viewer Menu Bar1 Thumbtack: Click to lock the menu bar in place. This prevents the menubar from
68xxx | Using the ViewerxxxConnection Status Indicator Sharing ModeActive Sharing (Primary User)Active Sharing (Secondary User)Passive SharingStealth
Using the Viewerxxx | xxx69Adjusting the Viewer ToolbarYou may add up to 10 buttons to the toolbar. These buttons allow you toprovide easy access to d
1Product Overviewxxx | xxx7Product OverviewThe Dell™ Remote Console Switch (RCS) software is a cross-platformmanagement application that allows you to
70xxx | Using the Viewerxxxof the mouse cursor and the disappearance of the toolbar by adjusting theToolbar Hide Delay time.To change the Toolbar Hide
Using the Viewerxxx | xxx71To refresh the screen:Click the Refresh Image button on the Viewer toolbar.-or-From the Viewer menu, select View - Refresh.
72xxx | Using the ViewerxxxTo adjust the size of the Viewer window:From the menu bar, select View - Scaling - Auto Scale to allow the server imageto b
Using the Viewerxxx | xxx73Adjusting Color DepthNOTE: The Color command may only be used by the primary user. Thecommand is not available to non-prima
74xxx | Using the ViewerxxxManual Video Adjust Dialog Box OptionsFigure 4.7: Manual Video Adjust Dialog BoxNOTE: If you use theon-board web interface
Using the Viewerxxx | xxx756 Brightness7 Noise Threshold8 Priority Threshold9 Automatic Video Adjustment10 Refresh Image11 Adjustment bar12 Video Test
76xxx | Using the ViewerxxxNOTE: Reducing the noise threshold to zero causes constant video refresh,high network usage, and a flickering video. Dell r
Using the Viewerxxx | xxx77Figure 4.8: Viewer Mouse Session Options dialog boxSetting Mouse ScalingYou can choose between three preset mouse scaling o
78xxx | Using the ViewerxxxMinimizing Mouse TrailingDuring a remote video session, as the mouse moves on the screen, some pixelswill remain discolored
Using the Viewerxxx | xxx79NOTE: See the documentation included with your Windows operating systemfor specific instructions.Red Hat Linux:1 Select the
8xxx | Product Overviewxxxand icons for maximum flexibility and convenience. Using names that aremeaningful to you makes it easy to quickly find any s
80xxx | Using the ViewerxxxScanning Your ServersUsing the Thumbnail Viewer, you can set up a scan sequence of up to 16 serversto monitor your servers.
Using the Viewerxxx | xxx81a server, the server will be skipped and a red “X” will be displayed in theindicator light below the frame.The RCS software
82xxx | Using the ViewerxxxThumbnail View Status IndicatorsThe green LED indicates that a server is currently being scanned. The red Xindicates that t
Using the Viewerxxx | xxx83To enable or disable a server in the scan sequence:1 Select a server thumbnail.2 From the Thumbnail Viewer, select Thumbnai
84xxx | Using the ViewerxxxFigure 4.11: Viewer Macro Menu Expanded - Windows OptionFigure 4.12: Viewer Macro Menu Expanded - Sun Option
Using the Viewerxxx | xxx85Figure 4.13: Viewer Macro Menu Expanded - Linux OptionSession Options - General TabThe General tab in the Session Options d
86xxx | Using the ViewerxxxFigure 4.14: Session Options - General TabThe Menu Activation Keystroke list (None, Pause, and F1-F12) allows you toselect
Using the Viewerxxx | xxx87To capture a screen as a file:1 In the Viewer, choose File - Capture to File. The Save dialog is displayed.2 Browse to the
88xxx | Using the Viewerxxxaccept sharing, No to reject sharing, or click the Passive Share box to allow thenew user to share without having any contr
Using the Viewerxxx | xxx89• Select a Remote Console Switch from the Unit list, then click theManage Appliance button.• Right-click on a Remote Consol
Product Overviewxxx | xxx9Access Protocol (LDAP) feature eliminates the need to update accesspermissions in individual Remote Console Switches by draw
90xxx | Using the Viewerxxx• Click OK or Yes. If Automatic Sharing is not enabled, a share request issent to the primary user, who can accept the shar
Using the Viewerxxx | xxx91• Select a Remote Console Switch from the Unit list, then click theManage Appliance button.• Right-click on a Remote Consol
92xxx | Using the Viewerxxx1 Click the Appliances button in the Explorer.2 Complete one of the following steps:• Double-click on a Remote Console Swit
Using the Viewerxxx | xxx93A KVM session to the target device opens, and the administrator canview all video output of the target device while remaini
94xxx | Using the ViewerxxxCurrent User Preempted byPreemption can berejectedRemote ConsoleSwitch AdministratorLocal User YesRemote ConsoleSwitch Admi
Using the Viewerxxx | xxx95connected user can accept or reject the preemption request. A message appearsasking the connected local user or remote admi
96xxx | Using the Viewerxxx• Click OK or Yes. A preemption notification is sent to the primary user.Depending on your access rights, the primary user
Using the Viewerxxx | xxx97• To use virtual media on a given server, a Dell USB2 SIP, Dell USB2+CACSIP, Avocent MPUIQ-VMC, DSAVIQ-PS2M, or DSAVIQ-USB2
98xxx | Using the ViewerxxxIf User B has access to that KVM session (the Reserved option is not enabled),User B could control the media that is being
Using the Viewerxxx | xxx991 Open a virtual media session from the Video Viewer toolbar by selectingTools - Virtual Media.2 To map a physical drive as
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