www.dell.com | support.dell.comDell™ Dimension™ 8300 Seriesfloppy drive light*hard drive lightpower buttonService Tagheadphone connectorUSB 2.0 connec
10 Safety Instructionswww.dell.com | support.dell.comSAFETY: When Using Your ComputerAs you use your computer, observe the following safe-handling gui
100 Adding Partswww.dell.com | support.dell.com8 Highlight Drive Configuration and press <Enter>.9 Use the left and right arrows to change Diske
SECTION 5Appendix SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting
102 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4L1 cache 8 KBL2 cache 512-KB or 1-MB pipel
Appendix 103Expansion BusBus types PCI and AGPBus speed PCI: 33 MHzAGP: 133 MHzAGPconnector oneconnector size 172 pinsconnector data width (maximum) 3
104 Appendixwww.dell.com | support.dell.comConnectorsExternally accessible:Serial 9-pin connector; 16550C-compatibleParallel 25-hole connector (bidire
Appendix 105PowerDC power supply:Wattage 250 W or 305 WHeat dissipation 853 BTU (fully-loaded computer without monitor)Voltage (see page 10 for import
106 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless
Appendix 107Viewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too lon
108 Appendixwww.dell.com | support.dell.comChanging Boot Sequence for the Current BootYou can use this feature, for example, to tell the computer to b
Appendix 109Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.If
Safety Instructions 11In addition, take note of these safety guidelines when appropriate:• When you disconnect a cable, pull on its connector or on it
110 Appendixwww.dell.com | support.dell.com11 Reconnect the jumper plug to jumper PSWD (see page 81).12 Close the computer cover (see page 100). NOTIC
Appendix 1116 Open the computer cover (see page 78). NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted m
112 Appendixwww.dell.com | support.dell.comDell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and
Appendix 113Contacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com•support.dell.com (technical support)•p
114 Appendixwww.dell.com | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au_tech_su
Appendix 115Bolivia General Supporttoll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 55City Code: 51Website: www.dell.com/brCusto
116 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Tech Support website: support.dell.com.cnTech Support E-mail: c
Appendix 117Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Website: support.euro.dell.comE-mail: [email protected]
118 Appendixwww.dell.com | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Website: support.euro.dell.com
Appendix 119Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Website: support.euro.dell.comE-mail: tech_support_central_eur
12 Safety Instructionswww.dell.com | support.dell.com
120 Appendixwww.dell.com | support.dell.comHong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comE-mail: ap_support@dell
Appendix 121Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comE-mail: support.euro.dell.com/it/it/e
122 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTech
Appendix 123Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn
124 Appendixwww.dell.com | support.dell.comMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269
Appendix 125New ZealandInternational Access Code: 00Country Code: 64E-mail (New Zealand): [email protected] (Australia): au_tech_support@
126 Appendixwww.dell.com | support.dell.comPortugalInternational Access Code: 00Country Code: 351Website: support.euro.dell.comE-mail: support.euro.de
Appendix 127Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mail: support.euro.dell.com/es/es/
128 Appendixwww.dell.com | support.dell.comSwitzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Website: support.euro.dell.co
Appendix 129U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comCustomer Care website: support.e
Finding Information for Your Computer 13Finding Information for Your ComputerWhat are you looking for? Find It Here• A diagnostic program for my compu
130 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free:
Appendix 131Regulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal
132 Appendixwww.dell.com | support.dell.comNOM Information (Mexico Only)The following information is provided on the device(s) described in this docum
Appendix 133Limited Warranties Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-
134 Appendixwww.dell.com | support.dell.comSOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE L
Appendix 135What will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days
136 Appendixwww.dell.com | support.dell.comMay I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner t
Appendix 137WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDEN
138 Appendixwww.dell.com | support.dell.comWhat will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited
Appendix 139May I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner transfers ownership of the syste
14 Finding Information for Your Computerwww.dell.com | support.dell.com• Tips on using Windows• How to clean my computer• How to use my mouse and keyb
140 Appendixwww.dell.com | support.dell.comExclusionsThis Guarantee does not apply to defects resulting from: improper or inadequate installation, use
Appendix 141Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S. and Canada Only) Intel’s Three Year Limited WarrantyLimited
142 Appendixwww.dell.com | support.dell.comIntel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer
Index 143IndexAaudio. See soundBbatteryproblems, 32replacing, 110BIOS, 106bootingchanging the sequence, 107current boot, 108future boots, 108Ccardscon
144 Index144 IndexEe-mailproblems, 35error messagesdiagnostic lights, 54ESDelectrostatic discharge, 11Express Service Code, 14FFiles and Settings Tran
Index 145printercable, 18connecting, 18parallel, 18problems, 46setting up, 18USB, 19problemsbattery, 32blue screen, 39CD drive, 34CD-RW drive, 34compu
146 Index146 IndexVvideoproblems, 50video memoryconnector, 81volumeadjusting, 48Wwarranty, 133Windows XPDevice Driver Rollback, 62Hardware Troubleshoo
Finding Information for Your Computer 15• How to reinstall my operating system Operating System CDAfter you reinstall your operating system using the
16 Finding Information for Your Computerwww.dell.com | support.dell.com
SECTION 1Setting Up and Using Your Computer Setting Up a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkConnecti
18 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Printer NOTICE: Complete the operating system setup before you connec
Setting Up and Using Your Computer 193 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 Setting Up and Using Your Computerwww.dell.com | support.dell.com3 Attach the USB printer cable to the USB connectors on the computer and the print
Setting Up and Using Your Computer 21To prepare the new computer for the file transfer: 1 Click the Start button, point to All Programs→ Accessories→
22 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Home and Office NetworkConnecting to a Network AdapterBefore you conn
Setting Up and Using Your Computer 233 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly t
24 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf you do not have an MSN Explorer or AOL icon on your desktop or if you want to s
Setting Up and Using Your Computer 25Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.This section app
26 Setting Up and Using Your Computerwww.dell.com | support.dell.comUsing Blank CD-Rs and CD-RWsYour CD-RW drive can write to two different types of r
Setting Up and Using Your Computer 27To determine if your computer is using Hyper-Threading technology:1 Click the Start button, right-click My Comput
28 Setting Up and Using Your Computerwww.dell.com | support.dell.com
SECTION 2Solving Problems Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGen
Contents 3ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9SAFETY: General . . . . . . . . . . . . . . . . . . . . . . .
30 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h
Solving Problems 31See page 50.See page 48.See page 46.See page 35.See page 42.See page 42.See page 33.See page 44.See page 38.See page 47.See page 37
32 Solving Problemswww.dell.com | support.dell.comFinding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if i
Solving Problems 33Drive ProblemsFloppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the head
34 Solving Problemswww.dell.com | support.dell.comCD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not
Solving Problems 35DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD driv
36 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephon
Solving Problems 37Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the
38 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingNOT ENOUGH MEMORY OR RESOURCE
Solving Problems 39A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or
4 ContentsHyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26Turning Off Your Computer. . . . . . . . . . . . . . . . . . . . 2
40 Solving Problemswww.dell.com | support.dell.comOther technical problemsGeneral hardware problemsIf your computer exhibits one or more of the follow
Solving Problems 41• Unintelligible characters print from the printer.• The mouse pointer does not move or "stutters" when it moves.• Messag
42 Solving Problemswww.dell.com | support.dell.comKeyboard ProblemsMouse ProblemsRESTART THE COMPUTER —• If the mouse is functioning, shut down the co
Solving Problems 43IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE —1 Simultaneously press <Ctrl><Esc&g
44 Solving Problemswww.dell.com | support.dell.comNetwork ProblemsPower Problems CAUTION: Before you begin any of the procedures in this section, fol
Solving Problems 45IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard or move the mouse to resume no
46 Solving Problemswww.dell.com | support.dell.comPrinter Problems NOTE: If you need technical assistance for your printer, call the printer’s manufac
Solving Problems 47Scanner Problems NOTE: If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner document
48 Solving Problemswww.dell.com | support.dell.comSound and Speaker ProblemsNo sound from speakers NOTE: The volume control in some MP3 players overri
Solving Problems 49No sound from headphonesENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog mode. To enable digi
Contents 5Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44Power Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .
50 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank NOTE: See the monitor documentation for troubleshoo
Solving Problems 51MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause
52 Solving Problemswww.dell.com | support.dell.com
SECTION 3Advanced Troubleshooting Diagnostic LightsDell DiagnosticsDriversUsing Windows® System RestoreResolving Software and Hardware Incompatibiliti
54 Advanced Troubleshootingwww.dell.com | support.dell.comDiagnostic LightsTo help you troubleshoot a problem, your computer is equipped with four lig
Advanced Troubleshooting 55A possible expansion card failure has occurred.1 Determine if a conflict exists by removing a card (not the video card) (se
56 Advanced Troubleshootingwww.dell.com | support.dell.comA possible USB failure has occurred. Reinstall all USB devices, check cable connections, and
Advanced Troubleshooting 57Other failure has occurred. • Ensure that the cables are properly connected from the hard drive, CD drive, and DVD drive to
58 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your comput
Advanced Troubleshooting 593 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.4 When the Dell Diagnostic
6 Contents4 Adding PartsFront and Back View of the Computer . . . . . . . . . . . . . . 70Front View. . . . . . . . . . . . . . . . . . . . . . . .
60 Advanced Troubleshootingwww.dell.com | support.dell.comDell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appear
Advanced Troubleshooting 614 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD.5 Close the test
62 Advanced Troubleshootingwww.dell.com | support.dell.com5 Click Device Manager.6 Scroll down the list to see if any device has an exclamation point
Advanced Troubleshooting 633 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.4 W
64 Advanced Troubleshootingwww.dell.com | support.dell.comRestoring the Computer to an Earlier Operating StateIf problems occur after you install a de
Advanced Troubleshooting 65Enabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore
66 Advanced Troubleshootingwww.dell.com | support.dell.com3 Click Hardware Troubleshooter in the Search Results list.4 In the Hardware Troubleshooter
Advanced Troubleshooting 67Booting From the Operating System CD1 Save and close any open files and exit any open programs.2 Insert the Operating Syste
68 Advanced Troubleshootingwww.dell.com | support.dell.com8 If you are reinstalling Windows XP Home Edition, at the What's your computer's n
SECTION 4Adding Parts Front and Back View of the ComputerReattaching the Front Door and Hinge ArmsOpening the Computer CoverLooking Inside Your Comput
Contents 75 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Standard Settings . . . . . . . . . . . . . . . . . . . .
70 Adding Partswww.dell.com | support.dell.comFront and Back View of the ComputerFront View124*3*5678910*On computers with an optional floppy drive.
Adding Parts 711 CD or DVD drive activity lightThe drive activity light is on when the computer reads data from the CD or DVD drive. 2 CD or DVD eject
72 Adding Partswww.dell.com | support.dell.comBack View21311121075816146913154
Adding Parts 731 power connector Insert the power cable.2 voltage selection switch (may not be available on all computers)See the safety instructions
74 Adding Partswww.dell.com | support.dell.com11 USB 2.0 connectors (6) Use the back USB connectors for devices that typically remain connected, such
Adding Parts 75Reattaching the Front Door and Hinge ArmsTo prevent damage to your computer, the front-panel door is designed to "break away"
76 Adding Partswww.dell.com | support.dell.com5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with
Adding Parts 779 Reattach the front-panel insert.10 Reconnect the computer power cable to the electrical outlet.11 Reattach the front door.Reattaching
78 Adding Partswww.dell.com | support.dell.comOpening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the
Adding Parts 796 Open the cover:a Facing the back of the computer, press the release button on the right side of the computer with one hand while pull
8 Contents
80 Adding Partswww.dell.com | support.dell.comLooking Inside Your Computer NOTE: The AGP card is removed from the following illustration to provide a
Adding Parts 81System Boardmemory module connectors (DIMM1, DIMM2) page 87floppy drive connector (FLOPPY)main power connector (MAIN POWER)microprocess
82 Adding Partswww.dell.com | support.dell.comInstalling and Removing Cards CAUTION: Before you begin any of the procedures in this section, follow t
Adding Parts 837 Press the lever on the card retention arm and raise the retention arm.8 If you are installing a new card, remove the filler bracket t
84 Adding Partswww.dell.com | support.dell.com11 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the sl
Adding Parts 8512 Before you lower the retention arm, ensure that:• The tops of all cards and filler brackets are flush with the alignment bar.• The n
86 Adding Partswww.dell.com | support.dell.comRemoving a Card CAUTION: Before you begin any of the procedures in this section, follow the safety inst
Adding Parts 87Adding MemoryYou can increase your computer memory by installing memory modules on the system board. For information on the type of mem
88 Adding Partswww.dell.com | support.dell.comMemory Installation Guidelines NOTICE: If you remove your original memory modules from the computer duri
Adding Parts 893 Disconnect any telephone or telecommunication lines from the computer.4 Disconnect your computer and all attached devices from their
Safety Instructions 9CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help protect your
90 Adding Partswww.dell.com | support.dell.com9 Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid break
Adding Parts 9113 Click the Start button, right-click My Computer, and then click Properties.14 Click the General tab.15 To verify that the memory is
92 Adding Partswww.dell.com | support.dell.com3 Pull the card up and out of the card clip.Installing an AGP Card1 To add or replace the card, press th
Adding Parts 935 Connect the monitor cable to the card’s video connector. NOTICE: To connect a network cable, first plug the cable into the network wa
94 Adding Partswww.dell.com | support.dell.com9 Remove the first hard drive from the upper bay and install it in the lower bay: a Disconnect the power
Adding Parts 9512 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard
96 Adding Partswww.dell.com | support.dell.comAdding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safet
Adding Parts 97Removing the Front-Panel InsertRemove the front-panel insert before you install the floppy drive:1 Open the computer cover to a 90-degr
98 Adding Partswww.dell.com | support.dell.com5 If you purchased your floppy drive from Dell, you received a front-panel insert in your floppy drive k
Adding Parts 99Installing a Floppy Drive1 Gently slide the drive into place until the tabs securely click into position.2 Attach the floppy-drive cabl
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