Dell™ PowerEdge™R610 SystemsHardware Owner’s Manual
10 Contents7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 167Contacting Dell. . . . . . . . . . . . . . . . . . . . . 167Glossary . . .
100 Installing System Components1Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.2Open t
Installing System Components 101Installing a VFlash Media Card1Locate the VFlash media slot at the back corner of the system. See "Back-Panel Fea
102 Installing System ComponentsWhen the front of the card is fully seated, the plastic standoffs snap over the edge of the card.Figure 3-12. Installi
Installing System Components 1033Open the system. See "Opening the System."4Remove the VFlash media from the iDRAC6 Enterprise Card. See&quo
104 Installing System Components3Locate the ISCSI_KEY connector on the system board. See Figure 6-1.4Insert the NIC hardware key into the connector. S
Installing System Components 105 NOTE: IF FAN6 is installed in a single-processor configuration, the fan will still be operational. Removing a Coolin
106 Installing System ComponentsReplacing a Cooling Fan 1Ensure that the fan is oriented correctly.Orient the fan module so that the side with the pow
Installing System Components 107Figure 3-15. Removing and Replacing the Fan Assembly Replacing the Fan Assembly1Being careful not to pinch the cables
108 Installing System Components3Close the system. See "Closing the System."Removing the Plastic Fan Guide1Turn off the system, including an
Installing System Components 109 NOTE: DVD devices are data only.Removing an Optical Drive CAUTION: Many repairs may only be done by a certified ser
About Your System 111About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startu
110 Installing System ComponentsFigure 3-16. Removing the Optical DriveInstalling an Optical Drive CAUTION: Many repairs may only be done by a certif
Installing System Components 1118If not already done, connect the power cable to DVD_PWR and the interface cable to SATA_A on the system board. See Fi
112 Installing System ComponentsaGrasp the expansion card by its edges, bend outward on both card-edge guides, and carefully remove the card from the
Installing System Components 113cUnlatch the fan assembly and lift it far enough out of the chassis to route the SAS cable along the inside of the cha
114 Installing System Components6Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.RAID Battery
Installing System Components 1153Disconnect the battery cable from the PERC controller. See Figure 3-17 for the battery connection location.NOTE: Pay
116 Installing System ComponentsSystem MemoryYour system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC DIMMs (UDIMMs). Single and dual-ran
Installing System Components 117• Two memory modules per channel supports up to 1067 MHz.– For quad-rank memory modules:• One memory module per channe
118 Installing System ComponentsA minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode.Table 3-
Installing System Components 119Advanced ECC2-GB none XXXXXX48all 816all4-GB none XXXXXX816all 1632all8-GB none XXXXXX1632all 3264allMirroring 2-GB no
12 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front Panel Indicators and FeaturesItem Indicator, Button, or ConnectorIcon Descrip
120 Installing System ComponentsInstalling Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only p
Installing System Components 121Figure 3-18. Installing and Removing a Memory Module6Align the memory module's edge connector with the alignment
122 Installing System Components11If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through st
Installing System Components 123support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
124 Installing System Components7Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal grease side facing up
Installing System Components 125Figure 3-20. Installing and Removing a ProcessorInstalling a Processor CAUTION: Many repairs may only be done by a ce
126 Installing System Components2If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the v
Installing System Components 1279Run the system diagnostics to verify that the new processor operates correctly. See "Running the System Diagnost
128 Installing System ComponentsFigure 3-21. Replacing the System Battery3Locate the battery socket. See Figure 6-1. CAUTION: To avoid damage to the
Installing System Components 1298Enter the System Setup program to confirm that the battery is operating properly. See "Entering the System Setup
About Your System 132 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be press
130 Installing System ComponentsFigure 3-22. Control Panel Removal16Using a T10 Torx driver, remove the two screws that secure the display module to t
Installing System Components 131Installing the Control Panel Display Module1Insert the display module into the chassis cutout and secure with the two
132 Installing System ComponentsInstalling the Control Panel Board1Install the front panel screw in the screw hole located beneath the left USB connec
Installing System Components 1335Disconnect the power cable from the end of the SAS backplane. 6Disconnect the SAS data cables from the backplane. 7Re
134 Installing System ComponentsFigure 3-23. Removing and Installing a SAS Backplane 1 SAS backplane power cable 2 SAS backplane3 SAS A cable 4 SAS B
Installing System Components 135Installing a SAS Backplane1Install the SAS backplane: aLower the backplane into the system, being careful to avoid dam
136 Installing System Components3Remove the power supply(s). See "Removing a Power Supply."4Remove all expansion cards and the integrated st
Installing System Components 137Figure 3-24. Removing and Installing the System Board 1 retention pin 2 system board assembly12
138 Installing System ComponentsInstalling the System Board1Unpack the new system board and remove the label placard that is inserted in the memory mo
Installing System Components 1399Install all expansion cards. See "Installing an Expansion Card."10Reinstall the integrated storage controll
14 About Your SystemLCD Panel FeaturesThe system's LCD panel provides system information and status messages to signify when the system is operat
140 Installing System Components
Troubleshooting Your System 1414Troubleshooting Your System Safety First—For You and Your System CAUTION: Many repairs may only be done by a certifie
142 Troubleshooting Your SystemTroubleshooting the Video Subsystem 1Check the system and power connections to the monitor.2Check the video interface c
Troubleshooting Your System 1434If a device causes the same problem, power down the device, replace the USB cable if applicable, and power up the devi
144 Troubleshooting Your System4Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation.5Enter
Troubleshooting Your System 145• Fan assembly• Processors and heat sinks•Memory modules4Let the system dry thoroughly for at least 24 hours.5Reinstall
146 Troubleshooting Your System•Memory modules• Hard-drive carriers4Ensure that all cables are properly connected.5Close the system. See "Closing
Troubleshooting Your System 147 CAUTION: If troubleshooting a PSU mismatch error, replace only the power supply with the flashing indicator. Swapping
148 Troubleshooting Your SystemTroubleshooting a Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perfor
Troubleshooting Your System 1493Turn on the system and attached peripherals and note any messages on the screen or LCD panel.Go to step 12 if an error
About Your System 15Figure 1-2. LCD Panel FeaturesHome ScreenThe Home screen displays user-configurable information about the system. This screen is d
150 Troubleshooting Your System17Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.18As the system boots,
Troubleshooting Your System 15112Turn on the system and attached peripherals and check if the SD card is functioning.If the problem is not resolved, s
152 Troubleshooting Your Systemsupport team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow t
Troubleshooting Your System 153Depending on the results of the diagnostics test, proceed as needed through the following steps.2If applicable, remove
154 Troubleshooting Your System3Restart the system and press the applicable key sequence to enter the configuration utility program:• <Ctrl><
Troubleshooting Your System 1552Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive docu
156 Troubleshooting Your System NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
Troubleshooting Your System 157dClose the system. See "Closing the System."eRun the appropriate diagnostic test.If the tests fail, see "
158 Troubleshooting Your System12Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.13Run the appropriate
Running the System Diagnostics 1595Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for
16 About Your SystemSetup MenuView MenuOption DescriptionDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the av
160 Running the System Diagnostics• Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reache
Running the System Diagnostics 161System Diagnostics Testing OptionsClick the testing option in the Main Menu window.Using the Custom Test OptionsWhen
162 Running the System Diagnostics•Test Iterations — Selects the number of times the test is run.•Continue on Failure — Enables the tests to continue
Jumpers and Connectors 1636Jumpers and ConnectorsThis section provides specific information about the system jumpers. It also provides some basic info
164 Jumpers and Connectors1Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.2Open the sys
Jumpers and Connectors 165Figure 6-1. System Board Connectors123467910811131412161715518
166 Jumpers and ConnectorsTable 6-2. System Board ConnectorsConnector Label Description1 IO_RISER2 expansion-card riser 2 connector2 - system board as
Getting Help 1677Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active
168 Getting Help
Glossary 169GlossaryA — Ampere(s).AC — Alternating current.ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the op
About Your System 17Hard-Drive Indicator Patterns for RAIDFigure 1-3. Hard Drive IndicatorsTemperature Displays the temperature of the system in Celsi
170 GlossaryCPU — Central processing unit. See processor.DC — Direct current.DDR — Double-data rate. A technology in memory modules that potentially d
Glossary 171reprogrammed using a software utility.FTP — File transfer protocol.g — Gram(s).G — Gravities.Gb — Gigabit(s); 1024 megabits or 1,073,741,8
172 GlossaryKB — Kilobyte(s); 1024 bytes.Kbps — Kilobit(s) per second.KBps — Kilobyte(s) per second.kg — Kilogram(s); 1000 grams.kHz — Kilohertz.KVM —
Glossary 173memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated
174 GlossaryPDU — Power distribution unit. A power source with multiple power outlets that provides electrical power to servers and storage systems in
Glossary 175SAS — Serial-attached SCSI.SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices
176 Glossaryreferring to hard-drive capacity, the term is usually rounded to 1,000,000,000,000 bytes.TCP/IP — Transmission Control Protocol/Internet P
Glossary 177virtualization — The ability via software to share the resources of a single computer across multiple environments. A single physical syst
178 Glossary
Index 179IndexAAdvanced ECC memory mode, 117Bback-panel features, 19batteriestroubleshooting, 146batterytroubleshooting the RAID card battery, 153batt
18 About Your SystemDrive-Status Indicator Pattern (RAID Only)DescriptionBlinks green two times per secondIdentify drive/preparing for removalOff Driv
180 Indexdiagnosticsadvanced testing options, 161testing options, 161using Dell PowerEdge Diagnostics, 159when to use, 160DIMMsSee memory modules (DIM
Index 181power supply blank, 89processor, 125RAID battery, 114SAS backplane board, 135SAS controller, 112SD card, 97internal USB cableinstalling, 100r
182 IndexPpasswordsetup, 74system, 72passwordsdisabling, 163PERC 6/I battery cableinstalling, 115removing, 114phone numbers, 167POSTaccessing system f
Index 183installing, 112removing, 111SAS controller daughter cardtroubleshooting, 153SAS RAID controller daughter cardtroubleshooting, 153SD cardinsta
184 Indexhard drive, 152internal USB key, 150-151keyboard, 142memory, 148NIC, 143optical drive, 151power supplies, 146processors, 157SAS RAID controll
About Your System 19Back-Panel Features and IndicatorsFigure 1-4 shows the controls, indicators, and connectors located on the system's back pane
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica
20 About Your System11 system identification buttonTurns the system ID modes on and off.The identification buttons on the front and back panels can be
About Your System 21Power Indicator CodesAn LED indicator on the power button indicates when power is supplied to the system and the system is operati
22 About Your SystemFigure 1-5. Power Supply Status IndicatorNIC Indicator CodesFigure 1-6. NIC Indicators1 power supply status1 link indicator 2 acti
About Your System 23LCD Status MessagesThe following LCD messages refer to events recorded in the System Event Log (SEL). (The messages are shown here
24 About Your SystemTo resolve the problem and remove the LCD message, refer to the corrective actions in the following table. NOTE: The following LC
About Your System 25E1216 3.3V Regulator failure. Reseat PCIe cards.3.3V voltage regulator has failed.Remove and reseat the PCIe expansion cards. If t
26 About Your SystemE1311 Fan module ## RPM exceeding range. Check fan.RPM of specified fan in specified module is outside of intended operating range
About Your System 27E141F CPU # protocol error. Power cycle AC.The system BIOS has reported a processor protocol error.Remove AC power to the system f
28 About Your SystemE161C Power Supply # (### W) lost AC power. Check PSU cables.Specified power supply is attached to the system, but it has lost its
About Your System 29E1710 I/O channel check error. Review & clear SEL.The system BIOS has reported an I/O channel check.Check the SEL for details
Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . 11Accessing System Features During Startup. . . . . . . 11Front-Panel Feat
30 About Your SystemE1714 Unknown error. Review & clear SEL.The system BIOS has determined there has been an error in the system, but is unable to
About Your System 31E171F PCIe fatal error on Bus ## Device ## Function ##The system BIOS has reported a PCIe fatal error on a component that resides
32 About Your SystemE1A15 SAS cable B failure. Check connection.SAS cable B is missing or bad.Reseat the cable. If the problem persists, replace cable
About Your System 33E2015 DMA Controller failure. Power cycle AC.DMA controller failure. Remove AC power to the system for 10 seconds and restart the
34 About Your SystemE201B Keyboard Controller error. Power cycle AC.Keyboard controller failure. Remove AC power to the system for 10 seconds and rest
About Your System 35E2110 Multibit Error on DIMM ##. Reseat DIMM.The DIMM in slot "##" has had a multi-bit error (MBE).See "Troubleshoo
36 About Your SystemW1228 RAID Controller battery capacity < 24hr.Warns predictively that the RAID battery has less than 24 hours of charge left. A
About Your System 37System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s
38 About Your SystemAlert! iDRAC6 not responding. Rebooting.The iDRAC6 is not responding to BIOS communication either because it is not functioning pr
About Your System 39Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that
4 Contents2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 57Choosing the System Boot Mode . . . . . . . . .
40 About Your SystemBIOS Update Attempt Failed!Remote BIOS update attempt failed.Retry the BIOS update. If the problem persists, see "Getting Hel
About Your System 41CPUs with different cache sizes detected.Mismatched processors are installed.Ensure that all processors have the same cache size,
42 About Your SystemEmbedded NICx and NICy:OS NIC=DISABLED, Management Shared NIC=DISABLEDThe OS NIC interface is disabled in BIOS. The Management Sha
About Your System 43Invalid PCIe card found in the Internal_Storage slot!The system halted because an invalid PCIe expansion card is installed in the
44 About Your SystemMemory address line failure at address, read value expecting valueFaulty or improperly installed memory modules.See "Troubles
About Your System 45Mirror mode disabled. For mirror mode, DIMMs must be installed in pairs. Pairs must be matched in size and geometry.The memory con
46 About Your SystemPCI BIOS failed to installPCIe device BIOS (Option ROM) checksum failure detected during shadowing. Cables to expansion card(s) lo
About Your System 47Read faultRequested sector not foundFaulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem.Rep
48 About Your SystemShutdown failure General system error. Run the online diagnostic tests. See "Running the System Diagnostics."The amount
About Your System 49The following DIMMs should match in geometry: x,x,...Invalid memory configuration. The specified DIMMs do not match in size, numbe
Contents 5Entering the iDRAC Configuration Utility . . . . . . 763 Installing System Components . . . . . . . . 77Recommended Tools. . . . . . . .
50 About Your SystemTimer chip counter 2 failedFaulty system board. See "Getting Help."TPM configuration operation honored. System will now
About Your System 51The iDRAC6 Enterprise card flash memory may be corrupted.Restore the flash memory using the latest version on support.dell.com. Se
52 About Your SystemWarning: A fatal error has caused system reset! Please check the system event log!A fatal system error occurred and caused the sys
About Your System 53Warning! PSU mismatch. PSU redundancy lost. Check PSU.A High Output power supply and an Energy Smart power supply are installed in
54 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
About Your System 55Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa
56 About Your System
Using the System Setup Program and UEFI Boot Manager 572Using the System Setup Program and UEFI Boot ManagerThe System Setup program is the BIOS progr
58 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> after you se
Using the System Setup Program and UEFI Boot Manager 59System Setup OptionsMain ScreenFigure 2-1. Main System Setup Program Screen NOTE: The options f
6 ContentsInstalling an Expansion Card . . . . . . . . . . . . 90Removing an Expansion Card. . . . . . . . . . . . 92Expansion-Card Risers. . . .
60 Using the System Setup Program and UEFI Boot ManagerPCI IRQ AssignmentDisplays a screen to change the IRQ assigned to each of the integrated device
Using the System Setup Program and UEFI Boot Manager 61Memory Settings ScreenProcessor Settings ScreenOption DescriptionSystem Memory Size Displays th
62 Using the System Setup Program and UEFI Boot ManagerSATA Settings ScreenVirtualization Technology(Disabled default)NOTE: Disable this feature if yo
Using the System Setup Program and UEFI Boot Manager 63Boot Settings ScreenOption DescriptionBoot Mode(BIOS default) CAUTION: Switching the boot mode
64 Using the System Setup Program and UEFI Boot ManagerIntegrated Devices ScreenOption DescriptionIntegrated SAS/RAID Controller(Enabled default)Enabl
Using the System Setup Program and UEFI Boot Manager 65PCI IRQ Assignments ScreenSerial Communication ScreenEmbedded Video Controller(Enabled default)
66 Using the System Setup Program and UEFI Boot ManagerEmbedded Server Management ScreenPower Management ScreenFailsafe Baud Rate(115200 default)Displ
Using the System Setup Program and UEFI Boot Manager 67CPU Power and Performance ManagementOptions are OS Control, Active Power Controller, Custom, or
68 Using the System Setup Program and UEFI Boot ManagerSystem Security ScreenOption DescriptionSystem Password Displays the current status of the pass
Using the System Setup Program and UEFI Boot Manager 69Exit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save
Contents 7Replacing the Plastic Fan Guide . . . . . . . . . . 108Optical Drive. . . . . . . . . . . . . . . . . . . . . . . 108Removing an Optical D
70 Using the System Setup Program and UEFI Boot ManagerEntering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for exa
Using the System Setup Program and UEFI Boot Manager 71UEFI Boot Manager ScreenUEFI Boot Settings ScreenOption DescriptionContinue The system attempts
72 Using the System Setup Program and UEFI Boot ManagerSystem Utilities ScreenSystem and Setup Password Features NOTE: For a forgotten password, see
Using the System Setup Program and UEFI Boot Manager 73When a system password is not assigned and the password jumper on the system board is in the en
74 Using the System Setup Program and UEFI Boot ManagerWhen Password Status is Locked, you must type the password and press <Enter> when prompte
Using the System Setup Program and UEFI Boot Manager 75 NOTE: The setup password can be the same as the system password. If the two passwords are dif
76 Using the System Setup Program and UEFI Boot ManageriDRAC Configuration UtilityThe iDRAC Configuration Utility is a pre-boot configuration environm
Installing System Components 773Installing System ComponentsRecommended Tools• Key to the system keylock• #1 and #2 Phillips screwdrivers• #8, #15 and
78 Installing System ComponentsFigure 3-1. Inside the System Removing and Replacing the Optional Front Bezel1Unlock the keylock at the left end of th
Installing System Components 79Figure 3-2. Removing and Replacing the Optional Front BezelTo replace the optional bezel, hook the right end of the bez
8 ContentsSAS Backplane. . . . . . . . . . . . . . . . . . . . . 132Removing the SAS Backplane . . . . . . . . . . 132Installing a SAS Backplane.
80 Installing System Components4Pull the tag to the left until it disengages from the slot in the chassis to release the right portion of the tag.5Rem
Installing System Components 81Figure 3-3. Removing and Replacing the System Cover Closing the System1Lift up the latch on the cover.2Place the cover
82 Installing System ComponentsHard DrivesYour system supports up to six 2.5-inch SAS, SATA, or SSD hard drives. See Figure 3-1. • Mixed hard-drive co
Installing System Components 83Figure 3-4. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive BlankAlign the hard-drive blank with the
84 Installing System Components CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed.Installing a H
Installing System Components 85bInsert the hard-drive carrier into the drive bay until the carrier contacts the backplane. cClose the handle to lock t
86 Installing System ComponentsFigure 3-6. Installing a Hard Drive Into a Drive Carrier1 screws (4) 2 drive carrier3 hard drive 4 SAS screw hole1324
Installing System Components 87Power SuppliesYour system supports the following power supply modules:• 717-W High Output power supply• 502-W Energy Sm
88 Installing System ComponentsFigure 3-7. Removing and Replacing a Power Supply Installing a Power Supply1On a system with redundant power supplies,
Installing System Components 89Removing the Power Supply BlankIf you are installing a second power supply, remove the power supply blank in bay PS2 by
Contents 9Troubleshooting an Internal USB Key . . . . . . . . . . 151Troubleshooting an Optical Drive. . . . . . . . . . . . 151Troubleshooting Hard
90 Installing System ComponentsTable 3-1. Expansion-Card Installation OrderInstalling an Expansion Card CAUTION: Many repairs may only be done by a c
Installing System Components 91cClose the expansion-card latch. See Figure 3-8.Figure 3-8. Installing or Removing an Expansion Card 6Connect any cable
92 Installing System ComponentsRemoving an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only p
Installing System Components 931Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.2Open th
94 Installing System ComponentsFigure 3-9. Installing or Removing an Expansion-Card Riser 421598367
Installing System Components 95 Replacing an Expansion-Card Riser1To install an expansion-card riser, align the board with the riser guide posts on th
96 Installing System Components3Position the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the
Installing System Components 97Removing the Internal SD Module Card CAUTION: Many repairs may only be done by a certified service technician. You sho
98 Installing System Components5 Press the card into the card slot to lock it into place.6Close the system. See "Closing the System."7Reconn
Installing System Components 99 NOTE: To avoid interference with other components, the maximum allowable dimensions of the USB key are 24 mm (.94 in)
Komentáře k této Příručce