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66 Deployment Guide
Storage
PROBLEM:
Disks appear as unreachable.
CAUSE:
On the Windows desktop, when you right-click
My
Computer
, select
Computer Management
, and then click
Disk
Management
, the disks appear unreachable. Potential causes are that
the LUNs are not assigned to the cluster nodes, cabling is incorrectly
installed, or
the HBA drivers are not installed on the cluster node(s).
RESOLUTION:
Ensure that the storage LUNs are assigned to both
cluster nodes and that the fiber-optic cables connected to the cluster
nodes and storage system are installed correctly.
See "Cabling Your Dell|EMC Fibre Channel Storage" on page 17 for
more information.
PROBLEM:
SCSI disk devices do not appear.
CAUSE:
On the Windows desktop, when you right-click
My
Computer
, select
Computer Management
, and then click
Disk
drivers
, the SCSI disk devices do not appear. Possible causes are that
the LUNs are not assigned to the cluster nodes, cabling is incorrectly
installed, or
the HBA drivers are not installed on the cluster node(s).
RESOLUTION:
First, ensure that the storage LUNs are assigned to
both cluster node by performing the following steps.
a
On the Windows desktop, right-click
My Computer
and select
Manage
.
b
In the
Manage
window, expand
Device Manager
.
c
In the right-window pane, right-click the host computer name and
select
Scan for hardware changes
.
d
Repeat step c until the disk devices appear.
e
Restart the system (if required).
Next, ensure that the fiber optic cables connected to the cluster nodes
and storage system are installed correctly. See "Cabling Your
Dell|EMC Fibre Channel Storage" on page 17 for more information.
VIPCA
PROBLEM:
The VIPCA configuration fails.
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