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Dell™ Failover Clusters With
Microsoft
®
Windows Server
®
2003
Software Installation and
Troubleshooting Guide
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Strany 1 - Troubleshooting Guide

www.dell.com | support.dell.comDell™ Failover Clusters WithMicrosoft®Windows Server®2003Software Installation andTroubleshooting Guide

Strany 2 - Notes, Notices, and Cautions

10 IntroductionCluster NodesTable 1-2 lists the hardware requirements for the cluster nodes.Table 1-2. Cluster Node RequirementsComponent Minimum Requ

Strany 3 - Contents

Introduction 11Cluster StorageYou must attach all the nodes to a common shared system for your Dell failover cluster solutions with Windows Server 200

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12 IntroductionOther Documents You May Need CAUTION: The safety information that is shipped with your system provides important safety and regulatory

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Preparing Your Systems for Clustering 13Preparing Your Systems for Clustering CAUTION: Only trained service technicians are authorized to remove and

Strany 6 - 6 Contents

14 Preparing Your Systems for Clustering5Configure each server node as a member server in the same Windows Active Directory Domain. NOTE: It may als

Strany 7 - Introduction

Preparing Your Systems for Clustering 15Installation OverviewThis section provides installation overview procedures for configuring a cluster running

Strany 8 - Cluster Solution

16 Preparing Your Systems for Clustering6Install or update the storage connection drivers. For more information on connecting your cluster nodes to a

Strany 9 - Operating System

Preparing Your Systems for Clustering 17Selecting a Domain ModelOn a cluster running the Microsoft Windows operating system, all nodes must belong to

Strany 10 - Cluster Nodes

18 Preparing Your Systems for ClusteringInstalling and Configuring the Microsoft Windows Operating System NOTE: Windows standby mode and hibernation

Strany 11 - Cluster Storage

Preparing Your Systems for Clustering 198Reboot node 1.9From node 1, write the disk signature and then partition, format, and assign drive letters and

Strany 12 - Other Documents You May Need

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

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20 Preparing Your Systems for ClusteringConfiguring Windows NetworkingYou must configure the public and private networks in each node before you insta

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Preparing Your Systems for Clustering 21Configuring IP Addresses for the Private NetworkUse the static IP address assignments for the network adapters

Strany 15 - Installation Overview

22 Preparing Your Systems for Clustering NOTE: Do not configure Default Gateway, NetBIOS, WINS, and DNS on the private network. If you are running Wi

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Preparing Your Systems for Clustering 23Setting the Network Interface Binding Order for Clusters Running Windows Server 20031Click the Start button, s

Strany 17 - Selecting a Domain Model

24 Preparing Your Systems for ClusteringConfiguring the Internet Connection FirewallThe Windows Server 2003 operating system includes an enhanced Inte

Strany 18 - Windows Operating System

Preparing Your Systems for Clustering 25Installing and Configuring the Shared Storage SystemThe shared storage array consists of disk volumes that are

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26 Preparing Your Systems for ClusteringTo assign drive letters, create mount points, and format the disks on the shared storage system:1Turn off the

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Preparing Your Systems for Clustering 27To create a mount point:aClick Add. bClick Mount in the following empty NTFS folder.cType the path to an empty

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28 Preparing Your Systems for ClusteringConfiguring Hard Drive Letters When Using Multiple Shared Storage SystemsBefore installing MSCS, ensure that b

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Preparing Your Systems for Clustering 29cAssign the drive letters for the drives. This procedure allows Windows to mount the volumes.dReassign the dri

Strany 23 - Dual-Port Network Adapters

Contents 3Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7Virtual Servers and Resource Groups . . . . . . . . 7Quorum Resour

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30 Preparing Your Systems for ClusteringConfiguring Microsoft Cluster Service (MSCS) With Windows Server 2003The cluster setup files are automatically

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Preparing Your Systems for Clustering 31Adding Cluster Nodes Using the Advanced Configuration OptionIf you are adding additional nodes to the cluster

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32 Preparing Your Systems for Clustering13In the Password field of the Cluster Service Account menu, type the password for the account used to run the

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Preparing Your Systems for Clustering 33Creating a LUN for the Quorum ResourceIt is recommended that you create a separate LUN—approximately 1 GB in s

Strany 28 - Storage Systems

34 Preparing Your Systems for ClusteringVerifying MSCS OperationAfter you install MSCS, verify that the service is operating properly.If you selected

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Installing Your Cluster Management Software 35Installing Your Cluster Management SoftwareThis section provides information on configuring and administ

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36 Installing Your Cluster Management SoftwareTo install Cluster Administrator and the Windows Administration Tools package on a remote console:1Selec

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Understanding Your Failover Cluster 37Understanding Your Failover ClusterCluster ObjectsCluster objects are the physical and logical units managed by

Strany 32 - Verifying Cluster Readiness

38 Understanding Your Failover ClusterNode-to-Node CommunicationIf a network is configured for public (client) access only, the Cluster Service will n

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Understanding Your Failover Cluster 39When MSCS is configured on a node, the administrator chooses whether that node forms its own cluster or joins an

Strany 34 - Obtaining More Information

4 ContentsInstalling the Storage Connection Ports and Drivers. . . . . . . . . . . . . . . . . . . . . 24Installing and Configuring the Shared Stora

Strany 35 - Software

40 Understanding Your Failover Cluster• Check the online state of the resource by configuring the Looks Alive (general check of the resource) and Is A

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Understanding Your Failover Cluster 41Setting Advanced Resource PropertiesBy using the Advanced tab in the Properties dialog box, you can perform the

Strany 37 - Cluster Networks

42 Understanding Your Failover ClusterQuorum ResourceNormally, the quorum resource is a common cluster resource that is accessible by all of the nodes

Strany 38 - Network Interfaces

Understanding Your Failover Cluster 43Adjusting the Threshold and Period ValuesThe Threshold value determines the number of attempts to restart the re

Strany 39 - Cluster Resources

44 Understanding Your Failover ClusterResource DependenciesA dependent resource requires another resource to operate. Table 4-4 describes resource dep

Strany 40 - Resource Dependencies

Understanding Your Failover Cluster 454On the File menu, point to New and click Resource. 5In the New Resource wizard, type the appropriate informatio

Strany 41 - Resource Parameters

46 Understanding Your Failover ClusterFile Share Resource TypeIf you want to use your cluster solution as a high-availability file server, select one

Strany 42 - Resource Failure

Understanding Your Failover Cluster 47In an active/passive (activex/passivex) configuration, one or more active cluster nodes are processing requests

Strany 43 - Configuring Failover

48 Understanding Your Failover ClusterFailover PoliciesWhen implementing a failover policy, configure failback if the cluster node lacks the resources

Strany 44 - Creating a New Resource

Understanding Your Failover Cluster 49N + I FailoverN + I failover is an active/passive policy where dedicated passive cluster node(s) provide backup

Strany 45 - Deleting a Resource

Contents 54 Understanding Your Failover Cluster . . . 37Cluster Objects. . . . . . . . . . . . . . . . . . . . . . 37Cluster Networks . . . . . .

Strany 46 - File Share Resource Type

50 Understanding Your Failover ClusterConfiguring Group AffinityOn N + I (active/passive) failover clusters running Windows Server 2003, some resource

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Understanding Your Failover Cluster 51If you have applications that run well on two-node, and you want to migrate these applications to Windows Server

Strany 48 - Failover Policies

52 Understanding Your Failover Clusterresource group to fail over. In this example, node 1 owns applications A, B, and C. If node 1 fails, application

Strany 49 - N + I Failover

Understanding Your Failover Cluster 53Figure 4-4. Example of a Four-Node Failover Ring ConfigurationFailover and Failback CapabilitiesFailoverWhen an

Strany 50 - Failover Pair

54 Understanding Your Failover ClusterYou can configure failback to occur immediately, at any given time, or not at all. To minimize the delay until t

Strany 51 - Multiway Failover

Maintaining Your Cluster 55Maintaining Your ClusterAdding a Network Adapter to a Cluster Node NOTE: To perform this procedure, Microsoft® Windows Se

Strany 52 - Failover Ring

56 Maintaining Your Cluster7Click OK and exit the network adapter properties.8Click the Start button and select Programs→Administrative Tools→Cluster

Strany 53 - Failback

Maintaining Your Cluster 57Removing Nodes From Clusters Running Microsoft Windows Server 20031Move all resource groups to another cluster node.2Click

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58 Maintaining Your ClusterRecovering From a Corrupt Quorum DiskThe quorum disk maintains the configuration data necessary for recovery when a node fa

Strany 55 - Maintaining Your Cluster

Maintaining Your Cluster 59Changing the MSCS Account Password in Windows Server 2003To change the service account password for all nodes running Micro

Strany 56 - Same IP Subnet

6 ContentsRemoving Nodes From Clusters Running Microsoft Windows Server 2003. . . . . . . . . . . . . 57Running chkdsk /f on a Quorum Resource . . .

Strany 57 - Microsoft Windows Server 2003

60 Maintaining Your Cluster10On the Windows desktop, right-click the My Computer icon and select Manage.The Computer Management window appears.11In th

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Upgrading to a Cluster Configuration 61Upgrading to a Cluster ConfigurationBefore You BeginBefore you upgrade your non-clustered system to a cluster s

Strany 59 - Reformatting a Cluster Disk

62 Upgrading to a Cluster ConfigurationCompleting the UpgradeAfter installing the required hardware and network adapter upgrades, set up and cable the

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Troubleshooting 63TroubleshootingThis appendix provides troubleshooting information for your cluster configuration. Tab le A -1 describes general clu

Strany 61 - Before You Begin

64 TroubleshootingYou are using a Dell PowerVault MD3000 or MD3000i storage array and the Host Group or Host-to Virtual Disk Mappings is not correctly

Strany 62 - Completing the Upgrade

Troubleshooting 65One of the nodes takes a long time to join the cluster.orOne of the nodes fail to join the cluster.The node-to-node network has fail

Strany 63 - Troubleshooting

66 TroubleshootingAttempts to connect to a cluster using Cluster Administrator fail.The Cluster Service has not been started.A cluster has not been fo

Strany 64 - 64 Troubleshooting

Troubleshooting 67You are prompted to configure one network instead of two during MSCS installation.The TCP/IP configuration is incorrect.The node-to-

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68 TroubleshootingOne or more nodes may have the Internet Connection Firewall enabled, blocking RPC communications between the nodes. Configure the In

Strany 66 - 66 Troubleshooting

Troubleshooting 69Cluster Services may not operate correctly on a cluster running Windows Server 2003 when the Internet Firewall enabled.The Windows I

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Introduction 7IntroductionClustering uses specific hardware and software to join multiple systems together to function as a single system and provide

Strany 68 - 68 Troubleshooting

70 TroubleshootingPublic network clients cannot access the applications or services that are provided by the cluster.One or more nodes may have the In

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Troubleshooting 71You are using a Dell PowerVault MD3000 or MD3000i storage array and one of the following occurs:• Unable to assign the drive letter

Strany 71

Index 73IndexAactive/activeabout, 46Cchkdsk/frunning, 57clustercluster objects, 37forming a new cluster, 39joining an existing cluster, 39verifying fu

Strany 72 - 72 Troubleshooting

74 IndexFfailbackabout, 53failoverconfiguring, 43modifying failover policy, 54policies, 48failover configurationsfor Windows Server 2003, Enterprise E

Strany 73 - Index 73

Index 75Ooperating systeminstalling, 18upgrading, 62Windows Server 2003, Enterprise Editioninstalling, 15Pperiod valuesadjusting, 43private networkcon

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76 IndexVvirtual servers, 7definition, 7Wwarranty, 12Windows Server 2003, Enterprise Editioncluster configurations, 49-52

Strany 75 - Index 75

8 IntroductionQuorum ResourceA single shared disk, which is designated as the quorum resource, maintains the configuration data (including all the cha

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Introduction 9Cluster Components and RequirementsYour cluster requires the following components:• Operating System• Cluster nodes(servers)• Cluster St

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