Dell PowerVault 660F Uživatelský manuál stáhnout pdf

support.dell.com Troubleshooting 8-1

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This chapter provides information to help you troubleshoot problems with your Dell

PowerVault 660F and 224F storage system and its components. It includes a sum-

mary of common system faults along with corrective actions, including instructions

for troubleshooting the system, hard-disk drives, Dell Fibre Disk RAID Controllers,

advanced cooling modules (ACMs), and power supplies.

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This chapter focuses primarily on hardware-based troubleshooting. For more informa-

tion on troubleshooting using configuration and management software, see the Dell

OpenManage Array Manager User’s Guide.

For help in identifying system components, see the illustrations in Chapter 1,

“Introduction.”

For help in using light-emitting diode (LED) indicators to verify system and component

health, see Chapter 4, “Connecting and Operating Your Storage System.”

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Static electricity can harm delicate components inside your system. To prevent static

damage, discharge static electricity from your body before you touch any of your com-

puter’s electronic components, such as the microprocessor. You can do so by

touching an unpainted metal surface on the system chassis.

As you continue to work inside the system, periodically touch an unpainted metal sur-

face to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge

(ESD):

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When unpacking a static-sensitive component from its shipping carton, do not

remove the component from the antistatic packing material until you are ready to

install the component in your system. Just before unwrapping the antistatic pack-

aging, be sure to discharge static electricity from your body.

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Shrnutí obsahu

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support.dell.com Troubleshooting 8-1This chapter provides information to help you troubleshoot problems with your Dell PowerVa

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8-10 Installation and Troubleshooting Guidewill be active at a time. If the master LS Module fails or is removed, the other LS Mod-ule will automatica

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support.dell.com Troubleshooting 8-114. Is the problem resolved?Ye s . End troubleshooting.No. See Chapter 9, “Getting Help,” for instructions on ob

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8-12 Installation and Troubleshooting GuideYe s . Replace the ACM(s) with the lit fault indicator as soon as possible. If a replacement ACM is not i

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support.dell.com Troubleshooting 8-13*,#4. Remove the RAID memory backup battery module (if installed):a. Disconnect the in-l

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8-14 Installation and Troubleshooting Guide-&"!!+To troubleshoot the power supply, perform the following steps:1. Are ther

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support.dell.com Troubleshooting 8-15e. Replace the power supplies. If this resolves the problem, end troubleshooting.f. Replace the midplane. If this

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8-16 Installation and Troubleshooting Guide!###

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support.dell.com Troubleshooting 8-177. Tighten the captive screws to secure the power supply in its slot.8. Connect the AC power cable to the power i

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8-18 Installation and Troubleshooting Guide

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8-2 Installation and Troubleshooting Guide When transporting a sensitive component, first place it in an antistatic container or packaging. Handle a

Strany 12 - !$

support.dell.com Troubleshooting 8-3This section is used for troubleshooting when the shelf fault indicator is lit but no ot

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8-4 Installation and Troubleshooting Guide This section is used for troubleshooting when the shelf fa

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support.dell.com Troubleshooting 8-5To troubleshoot the hard-disk drive, perform the following steps:1. Are both hard-disk drive indicator lights off?

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8-6 Installation and Troubleshooting Guide2. Is the fail flash pattern occurring, with the amber hard-disk drive LED flashing four times per second?Ye

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support.dell.com Troubleshooting 8-7The Dell Fibre Disk RAID Controllers perform the RAID function for your Fibre Channel system. The system may conta

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8-8 Installation and Troubleshooting Guide3. Is the problem resolved?Ye s . End troubleshooting.No. See Chapter 9, “Getting Help,” for instructions o

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support.dell.com Troubleshooting 8-9"%$The I/O modules are the connection points for Fibre Channel loops. They contain