Dell Inspiron 3700 Uživatelský manuál



xii!Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that a

5-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide*$##$You can call this automated service to check on the stat

support.dell.com Getting Help 5-5!Dell’s technical support staff will work with you to solve any problem y

5-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide& +Name: _________________________________________

support.dell.com Getting Help 5-7$When you need to contact Dell, use the telephone numbers and codes provided i

5-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide 

support.dell.com Getting Help 5-9Sweden (Upplands Vasby) 009 46 8Switzerland (Geneva) 00 41 22Tai wan 0 0 2 886 —Thailand 001 66 —U.K. (Bracknell) 010

5-10 Dell Inspiron 3700 System Reference and Troubleshooting GuideBelgium*(Brussels)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . .

support.dell.com Getting Help 5-11China(Xiamen)Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 858

5-12 Dell Inspiron 3700 System Reference and Troubleshooting GuideFrance(Paris/Montpellier)Technical Support. . . . . . . . . . . . . . . . . . . . .

support.dell.com Getting Help 5-13Ireland(Bray)NOTE: Customers in Ireland call the U.K. for Home/Small Business customer assistance.Technical Support

xiiiThe following list defines (where appropriate) and illustrates typographical conventions used as visual cue

5-14 Dell Inspiron 3700 System Reference and Troubleshooting GuideKorea(Seoul)NOTE: Customers in Korea call Malaysia for customer assistanc

support.dell.com Getting Help 5-15Mexico(Colonia Granada)NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status Syst

5-16 Dell Inspiron 3700 System Reference and Troubleshooting GuidePoland(Warsaw)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . .

support.dell.com Getting Help 5-17Spain(Madrid)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

5-18 Dell Inspiron 3700 System Reference and Troubleshooting GuideU.K.(Bracknell)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . .

support.dell.com Getting Help 5-19U.S.A.(Austin, Texas)Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-90

5-20 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Technical Specifications A-1The most complete specifications for your computer are available on Del

A-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide"PCI controller. . . . . . . . . . . . . . . Texas Instruments PCI 1225 Ca

support.dell.com Technical Specifications A-3Audio . . . . . . . . . . . . . . . . . . . . . one microphone-in connector; one li

xivScreen text is text that appears on the screen of your display or external monitor. It can be a system message, for example, or it can be text tha

A-4 Dell Inspiron 3700 System Reference and Troubleshooting GuidePower consumptionPanel (typical) . . . . . . . . . . . .7 WBacklig

support.dell.com Technical Specifications A-5Input voltage . . . . . . . . . . . . . . . 90 to 135 VAC and 164 to 264 VACInput current (maxi

A-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide%Maximum vibration:Operating . . . . . . . . . . .

support.dell.com Technical Specifications A-7&&Interface . . . . . . . . . . . . . . . . . . PS/2-compatibleX/Y position resolution.

A-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Using the System Setup Program B-1This appendix describes the System Setup program, which you

B-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide''Enter and use the System Setup program as

support.dell.com Using the System Setup Program B-3,See Figure B-1 and Table B-1 for an explanation of the options and settings on Page 1 of the

B-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Date Resets the date on the computer's internal calend

support.dell.com Using the System Setup Program B-5' Diskette Reconfig Allows application programs that access the diskette driv

xv  Hardware Features . . . . . . . . . . . . . . .

B-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Universal Connect Functions with the advanced port replicator (AP

support.dell.com Using the System Setup Program B-7' Boot First device Determines which disk device your computer uses to find the s

B-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Boot Second device If the computer cannot find the software it

support.dell.com Using the System Setup Program B-9,See Figure B-2 and Table B-2 for an explanation of the options and settings on Page 2 of the

B-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide32"23(*+3)'

support.dell.com Using the System Setup Program B-11' Infrared Data Port Allows you to avoid resource conflicts by remapping th

B-12 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Parallel Mode Controls whether the computer's integrated

support.dell.com Using the System Setup Program B-13' Keyboard Click Lets you choose whether the integrated keyboard makes audible c

B-14 Dell Inspiron 3700 System Reference and Troubleshooting Guide' System SecurityPrimary Password Displays the current status of t

support.dell.com Using the System Setup Program B-15' Admin Password Displays the current status of your administrator password and

xviModem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Drives. . . . . . . . . . .

B-16 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Hard-disk drive password(s)System PrimarySystem Modular BayDispl

support.dell.com Using the System Setup Program B-17,See Figure B-3 and Table B-3 for an explanation of the options and settings on Page 3 of the

B-18 Dell Inspiron 3700 System Reference and Troubleshooting Guide,"See Figure B-4 and Table B-4 for an explanation of the options and settin

support.dell.com Using the System Setup Program B-19' Power Management Allows you to enable or disable power conservat

B-20 Dell Inspiron 3700 System Reference and Troubleshooting Guide' S2D Time-Out When the Power Management option is set to Enabled,

support.dell.com Using the System Setup Program B-21' Ring/Event Resume Lets you determine if the computer exits standby mode when a

B-22 Dell Inspiron 3700 System Reference and Troubleshooting Guide' Alarm Resume Directs the computer to resume normal operation whe

support.dell.com Error Messages and Flash Codes C-1 !"Your application programs, operating system, and the c

C-2 Dell Inspiron 3700 System Reference and Troubleshooting GuideCache disabled due to failureThe primary cache internal to the microprocessor has fai

support.dell.com Error Messages and Flash Codes C-3Error reading PCMCIA cardThe computer cannot identify the PC Card.Reseat the card or try anoth

xviiUsing the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33Menu. . . . . . . . . . . . . . . . .

C-4 Dell Inspiron 3700 System Reference and Troubleshooting GuideHard-disk drive read failureThe hard-disk drive may be faulty.Turn off the computer,

support.dell.com Error Messages and Flash Codes C-5Memory allocation errorThe software you are attempting to run is conflicting with th

C-6 Dell Inspiron 3700 System Reference and Troubleshooting GuideNon-system disk or disk errorThe diskette in drive A or your hard-disk drive does not

support.dell.com Error Messages and Flash Codes C-7'&When errors that occur during the boot routine cannot be reported on the

C-8 Dell Inspiron 3700 System Reference and Troubleshooting Guidecause. (See “Running the Dell Diagnostics” in Chapter 3 for instructions.) If you are

support.dell.com Error Messages and Flash Codes C-93-1-2 Master DMA register failure. Run the System Board Devices tests in the Dell Diagnostics. F

C-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide4-4-1 Serial port failure. Run the Serial Ports tests in the Dell Diagnostics. For i

support.dell.com Regulatory Notices D-1#$Electromagnetic Interference (EMI) is any signal or emission, radiated in free spac

D-2 Dell Inspiron 3700 System Reference and Troubleshooting GuideInformation Technology Equipment (ITE), including peripherals, expansion cards, pri

support.dell.com Regulatory Notices D-3*This equipment has been tested and found to comply with the limits for a Class A digital device pursuant

xviii' () 'Technical Assistance . . . . . . . . . . .

D-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide$1"3Most Dell computer systems (and other Dell digital appara

support.dell.com Regulatory Notices D-5Do not dispose of the battery(s) along with household waste. Contact your local waste disposal agency for the a

D-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide -+-(4+"! -This is a Class B produ

support.dell.com Regulatory Notices D-7*0Please note that this device has been approved for business purposes with regard to electromagne

D-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide!!$The equipment should draw power fr

support.dell.com Regulatory Notices D-9G59676-#;5

D-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide!:$"1;<-3La información siguiente se pro

support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-1%&#&'()))

E-2 Dell Inspiron 3700 System Reference and Troubleshooting Guiderisk of loss or damage during shipment. Dell will ship the repaired or replacement pr

support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-3SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG

xixMOC Notice (South Korea Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6Class A Device . . . . . . . . . . .

E-4 Dell Inspiron 3700 System Reference and Troubleshooting Guidethose sold through the DellWare program) are not covered. Batteries for portable comp

support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-5(,DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BE

E-6 Dell Inspiron 3700 System Reference and Troubleshooting GuideTo return products, you must call Dell Customer Service to receive a Credit Return Au

support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-7Despite a system's ability to pass the YMARK2000 test, actual

E-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Index 1*assistancetechnical, 5-1telephone numbers, 5-7warranty repair or credit, 5-5AutoTech service, 5-3)battery, 1-4, 2-5boot

2 Dell Inspiron 3700 System Reference and Troubleshooting Guide&flash codesabout, C-7See also error messages grounding procedure, viihard-disk dr

support.dell.com Index 3regulatory notices, D-2return policy, E-5returns, 5-5'safety instructionsESD prevention, viiworking inside your computer

4 Dell Inspiron 3700 System Reference and Troubleshooting Guide(upgrade options, 1-8user’s documentation, xwarnings, xwarranty information, x, E-1, E

xxFigure B-1. Page 1 of the System Setup Program. . . . . . . . . . . . . . . . . . . . . . . . B-3Figure B-2. Page 2 of the System Setup Program. .

support.dell.com Introduction 1-1This chapter provides information about the major hardware and software features of your compute

____________________Information in this document is subject to change without notice.© 1999 Dell Computer Corporation. All rights reserved.Reproductio

1-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide Connectors for connecting external speakers, headphones, or an external microph

support.dell.com Introduction 1-3A PC Card slot with connectors for two 3.3- or 5-volt (V) cards. Both PC Card connectors support CardBus technolog

1-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide/5&%$The following c

support.dell.com Introduction 1-5mode. To shut down the computer, click the Start button in the Windows operating system, and then click Shut Dow

1-6 Dell Inspiron 3700 System Reference and Troubleshooting GuideMedia bay — The standard configuration of your computer includes a diskette drive in

support.dell.com Introduction 1-7The following components are visible from the back of the computer, as illustrated in Figure 1-2:Fan exhaust — Works

1-8 Dell Inspiron 3700 System Reference and Troubleshooting GuideOn an external keyboard, press <Scroll Lock> with the appropriate keys if the E

support.dell.com Introduction 1-9External keyboards and a numeric keypadExternal monitorsExternal pointing devicesExternal speakers, headphones, a

1-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Options and Upgrades 2-1This chapter describes the installation procedures for the options and upgrades

vAs you use your computer, observe the following safety guidelines:

2-2 Dell Inspiron 3700 System Reference and Troubleshooting GuideTo connect the AC adapter, perform the following ste

support.dell.com Options and Upgrades 2-3%$ 

2-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide !"7. Slide the new device firmly

support.dell.com Options and Upgrades 2-5If you are removing a device from the media bay and installing a battery, refer to “Installing a Second Batte

2-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide5. Remove the battery from the battery bay:a. Close the computer display and turn the

support.dell.com Options and Upgrades 2-7# %$"

2-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide& !"NOTE: Softex BayManager and

support.dell.com Options and Upgrades 2-93. Turn on the computer.'()*+

2-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide1. Save and close any open files, exit any open application programs, and shut down

support.dell.com Options and Upgrades 2-11%> #

vi To help prevent electric shock, plug the AC adapter and peripheral power cables into properly grounded power sources. These cables are equipped wi

2-12 Dell Inspiron 3700 System Reference and Troubleshooting Guide'+,For instructions on installing a second hard

support.dell.com Options and Upgrades 2-136. If you are replacing a memory module, remove the old one.Carefully spread apart the inner tabs of the mem

2-14 Dell Inspiron 3700 System Reference and Troubleshooting Guide9. Replace the memory module cover:a. Set the memory module cover loosely over the o

support.dell.com Options and Upgrades 2-15If you purchased a port replicator from Dell, see the documentation that came with the port r

2-16 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Basic Troubleshooting 3-1This chapter guides you through some initial checks and procedures that can so

3-2 Dell Inspiron 3700 System Reference and Troubleshooting GuideIf you were trying to install new hardware, double-check configuration settings and a

support.dell.com Basic Troubleshooting 3-3Be sure the following items are properly connected or installed:AC adapter and AC power cableSecond batter

3-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide Plug the computer directly into an electrical outlet, bypassing any power

support.dell.com Basic Troubleshooting 3-5NOTE: Inconsistencies in the manufacturing of CD-ROM media may cause some higher-speed CD-ROM drives to vibr

vii When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it

3-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide.,.Looking at and listening to your computer is important in determin

support.dell.com Basic Troubleshooting 3-7hardware configuration doesn’t match the information recorded by the System Setup program options, an error

3-8 Dell Inspiron 3700 System Reference and Troubleshooting GuideThe software installation routine assists you in transferring the appropriate program

support.dell.com Basic Troubleshooting 3-9There are a variety of utilities and supplementary programs that can be loaded eithe

3-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide (*+#-1$ IRQ0 Reserved; generated by

support.dell.com Basic Troubleshooting 3-11This section provides troubleshooting procedures for integrated components (such

3-12 Dell Inspiron 3700 System Reference and Troubleshooting Guide7. Open the display, and place the computer across two books or similar props to let

support.dell.com Basic Troubleshooting 3-136. Remove the memory module cover and the memory module(s).For instructions, refer to “Installing Memory Mo

3-14 Dell Inspiron 3700 System Reference and Troubleshooting Guide6. Remove any installed batteries and disconnect the AC adapter. Then reinstall the

support.dell.com Basic Troubleshooting 3-155. Call Dell for technical assistance. See Chapter 5, “Getting Help,” for instructions.!"

viiiFor comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer: When setting up the computer for

3-16 Dell Inspiron 3700 System Reference and Troubleshooting Guide9. Press the power button. Does computer turn on? Ye s . Your original battery is d

support.dell.com Basic Troubleshooting 3-174. Reboot the computer. Does the diskette-drive access indicator blink during the boot routine?Ye s . Go

3-18 Dell Inspiron 3700 System Reference and Troubleshooting Guide4. Reboot the computer. Does the drive access indicator blink during the boot routin

support.dell.com Basic Troubleshooting 3-19!)060During POST, the computer checks the hard-disk drive, comparing its char

3-20 Dell Inspiron 3700 System Reference and Troubleshooting Guide8. Replace your diagnostics diskette with the operating system diskette, and reboot

support.dell.com Basic Troubleshooting 3-217. Does the computer recognize the external keyboard? Use the external keyboard to type some characters. Do

3-22 Dell Inspiron 3700 System Reference and Troubleshooting Guide5. Turn the computer over and remove the memory module cover and the memory modules.

support.dell.com Basic Troubleshooting 3-236. Turn on the computer. Is the display on?Allow one minute for the computer to initialize its components.Y

3-24 Dell Inspiron 3700 System Reference and Troubleshooting Guide3. Check the monitor cable for bent pins.4. Turn off the computer, wait a minute, an

support.dell.com Basic Troubleshooting 3-25Faulty I/O port logic on the system boardConflicting COM port settingsLack of drivers!'$

ixBefore removing or installing memory modules, perform the following steps in the sequence ind

3-26 Dell Inspiron 3700 System Reference and Troubleshooting Guide5. Insert your System Software CD into the CD-ROM drive, reboot the computer, and ru

support.dell.com Basic Troubleshooting 3-276. Attempt another print operation on the parallel printer.Does the print operation complete successfully?Y

3-28 Dell Inspiron 3700 System Reference and Troubleshooting Guide!'$$This section provides a procedure for troubles

support.dell.com Basic Troubleshooting 3-292. Do the tests complete successfully?Ye s . The controller is functioning properly. If the problem persi

3-30 Dell Inspiron 3700 System Reference and Troubleshooting Guide A menu category called Devices that briefly describes each test and its parameters

support.dell.com Basic Troubleshooting 3-31When you start the diagnostics, the Dell logo screen appears, followed by a message telling you that the di

3-32 Dell Inspiron 3700 System Reference and Troubleshooting Guide Two lines at the bottom of the screen make up the menu area. The first line lists

support.dell.com Basic Troubleshooting 3-33Identification tests of the microprocessor, the video controller, the keyboard controller, and other ke

3-34 Dell Inspiron 3700 System Reference and Troubleshooting GuideThe Device Help category is the educational section of online Help. It describ

support.dell.com System Software Solutions 4-1This chapter explains how to reinstall Dell device drivers and utiliti

xThe following notice may appear throughout this document to remind you of these precautions:%*+,%-

4-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide For any operating system that uses a file system other than FAT16 or FAT32, includi

support.dell.com System Software Solutions 4-33. When the Microsoft Windows 98 Startup menu appears, insert the Microsoft Windows 98 CD into the CD-RO

4-4 Dell Inspiron 3700 System Reference and Troubleshooting GuideThe following subsections describe the installation instructions for the drivers and

support.dell.com System Software Solutions 4-5*0The audio driver allows you to customize the sound features of your computer.

4-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide11. C l i ck Close.12. Restart your computer to activate the drivers.-!.

support.dell.com System Software Solutions 4-706089To install the advanced port replicator (APR), perform the followin

4-8 Dell Inspiron 3700 System Reference and Troubleshooting Guide#$)The Dell Inspiron system Help is available on the System So

support.dell.com System Software Solutions 4-92. Type your computer’s service tag sequence, if available, click Submit, and go to step 5.If the servic

4-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide3. Click the Start button, point to Settings, and then click Control Panel.The Contr

support.dell.com System Software Solutions 4-114. Type x:\drivers\winnt4\powermgt (where x is the drive letter of your CD-ROM drive), and then cli

xi This guide is intended for anyone who uses a Dell portable computer. It can be used by both first-time and experienced comput

4-12 Dell Inspiron 3700 System Reference and Troubleshooting GuideFor information about installing Softex Docking Services, see the Softex Docking

support.dell.com System Software Solutions 4-132. Click the Start button, point to Settings, and then click Control Panel.3. Double-click Mouse.The Mo

4-14 Dell Inspiron 3700 System Reference and Troubleshooting Guide#$)The Dell Inspiron system Help is available on the System S

support.dell.com System Software Solutions 4-15'++,'(The save-to-disk suspend (S2D) utility allows you to manage the S

4-16 Dell Inspiron 3700 System Reference and Troubleshooting GuideNOTE: After you remove the S2D partition, the computer cannot activate save-to-disk

support.dell.com System Software Solutions 4-1710. At the MS-DOS prompt, type cd x:\drivers\winx\s2d (where x is the drive letter of your CD-ROM drive

4-18 Dell Inspiron 3700 System Reference and Troubleshooting Guide

support.dell.com Getting Help 5-1This chapter describes the tools Dell provides to help you when you have a problem with your com

5-2 Dell Inspiron 3700 System Reference and Troubleshooting GuideDell provides a number of tools to assist you. These tools are described in

support.dell.com Getting Help 5-3Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user: anonymous, and use your e-mail address as your pa