Getting Help Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Co
LuxembourgInternational AccessCode: 00Country Code: 352Website: support.euro.dell.com E-mail: [email protected] Technical Support (Brussels, Belgiu
Home/Small Business Sales Fax 020 674 47 75Relational Sales Fax 020 674 47 50Switchboard 020 674 50 00Switchboard Fax 020 674 47 50New ZealandInternat
St. Kitts and Nevis General Support toll-free: 1-877-441-4731St. Lucia General Support 1-800-882-1521St. Vincent and theGrenadinesGeneral Support toll
Sales 08 590 05 185Switzerland (Geneva)International AccessCode: 00Country Code: 41City Code: 22Website: support.euro.dell.com E-mail: swisstech@del
U.S.A. (Austin, Texas)International AccessCode: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech (portable and deskt
Solving Problems Power Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem and Internet Connec
Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running at the time themessage appe
reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests as described in "Using the DellDiagnostics."Hard-disk driv
your boot device, ensure that a bootable floppy disk is in the drive. If the hard drive is your boot device,ensure that the drive is installed, proper
Timer chip counter 2 failed — A chip on the system board may be malfunctioning. Run the System Set testsas described in "Using the Dell Diagnosti
www.dell.com/la/ (for Latin American countries)Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user: anonymous, and use your e-mail addre
quality.Adjust the Windows display settings —Windows XP1. Click the Start button and then click Control Panel.2. Click Appearance and Themes.3. Click
5. Double-click DVD/CD-ROM drives.6. Double-click the name of the drive.7. On the drive Properties screen, click the Properties tab.8. Click the box n
Check the printer cable connections — Ensure that the printer cable is properly connected to the computer.Check the printer cable —1. Shut down the co
Connect the modem directly to the telephone wall jack — If you have other telephone devices sharing theline, such as an answering machine, fax machine
Fill out the Diagnostics Checklist as you perform the various checks.Check the touch pad settings —Windows XP1. Click the Start button, click Control
3. From the Windows desktop, click the Start button, point to Programs, point to Accessories, and clickNotepad.4. Type some characters on the external
Check the drive for errors —If a drive error message appears, see "Error Messages" for an explanation.Run the Diskette tests as described in
Disable standby or hibernate mode in Windows before writing to a CD-RW — Search for the keywordstandby or hibernate in Windows Help or the Windows Hel
adapter driver is loaded and the adapter is detecting activity.Restart the computer — Try to log on to the network again.Contact your network administ
Diagnostics. If all tests in the device group run successfully, the problem may be software-related. See thesoftware documentation.If Your Dell™ Compu
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customerassistance. Have your invoic
4. Remove and reinstall the battery.5. Turn on the computer.NOTE: See your System Information Guide for information on your warranty coverage.If the c
Power Management Power Management Tips Power Management Wizard Power Management Modes Power Options PropertiesPower Management TipsNOTE: See &quo
Select how the computer will respond when you press the power button:Choose no action.Enter standby mode.Enter hibernate mode.Shut down the Microsoft®
Adjust the power level at which you want the alarm to notify you.Select how the computer will respond when the alarm notifies you:Choose no action.Ent
hibernate mode.NOTICE: You cannot remove devices or disconnect your computer from a docking device while your computer is inhibernate mode.Your comput
The Low battery alarm and Critical battery alarm settings alert you with a message when the battery charge falls below acertain percentage. When you r
To change additional Intel SpeedStep options:1. Click Advanced and click one of the following options:Disable Intel SpeedStep technology control Remov
Adding and Replacing Parts Adding Memory Adding or Replacing a Mini PCI Card Replacing the Hard Drive Connecting a Television to the ComputerAddi
6. If you are replacing a memory module, remove the existing module.NOTICE: Handle memory modules by their edges, and do not touch the components on a
Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trainedDell service personnel are authorized to instal
Phone number:Service tag (bar code on the back of the computer):Express Service Code:Return Material Authorization Number (if provided by Dell support
8. If a Mini PCI card is not already installed, go to step 9. If you are replacing a Mini PCI card, remove the existing card:a. Disconnect the Mini P
Replacing the Hard DriveNOTICE: To prevent data loss, shut down your computer before removing the hard drive. Do not remove the harddrive while the co
NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "ProtectingAgainst Electrostatic Discharge&q
using a commercially available audio cable.When you complete the cable connection, see "Enabling the Display Settings for a Television" to e
3. Plug the other end of the S-video cable in to your television.4. Plug the single-connector end of the audio cable in to the headphone connector on
1 composite TV-out adaptercable2 composite video cable3 audio cable1. Turn off the computer and the television and/or audio device you want to connect
6. Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your television oraudio device.Enabling the Dis
Using the Dell Diagnostics When to Use the Dell Diagnostics Features of the Dell Diagnostics Starting the Dell DiagnosticsWhen to Use the Dell Dia
docking device for instructions.3. Connect the computer to an electrical outlet.NOTE: If you cannot see anything on your display, you can hold down th
Tab FunctionResults Displays the results of the test and any error conditions encountered.Errors Displays error conditions encountered, error codes, a
International AccessCode: 0011Country Code: 61City Code: 2E-mail (New Zealand): [email protected] Home and Small Business 1-300-65-55-33Gove
Using the System Setup Program OverviewNOTE: Your operating system may automatically configure most of the options available in the system setup progr
Commonly Used OptionsCertain options require that you reboot the computer for new settings to take effect.Changing the Boot SequenceThe boot sequence,
Changing Printer ModesSet the Parallel Mode option according to the type of printer or device connected to the parallel connector. To determine thecor
Using a Battery Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Removing and Installing a Reserve Batter
The Dell QuickSet battery meter, Microsoft® Windows® power meter window and icon, the battery charge gauge andhealth gauge, and the low-battery warn
Health GaugeThe battery operating time is largely determined by the number of times it is charged. After hundreds of charge and dischargecycles, batte
Removing a BatteryFor more information about removing the second battery, see "Using the Module Bay."CAUTION: Before performing these proced
3. Pull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector.1 reserve battery cable2 connector3 re
Installing a BatterySlide the battery into the bay until the latch release clicks.For more information about installing the second battery, see "
Using the Display Adjusting Brightness Switching the Video Image Setting Display ResolutionAdjusting BrightnessWhen the Dell™ computer is running
Ontario)International AccessCode: 011AutoTech (automated technical support) toll-free: 1-800-247-9362TechFax toll-free: 1-800-950-1329Customer Care (h
Setting Display ResolutionTo display a program at a specific resolution, both the video controller and the display must support the program, and thene
Using the Keyboard and Touch Pad Numeric Keypad Keyboard Shortcuts Touch Pad Customizing the Touch PadNumeric KeypadNOTE: When you connect an ext
Enables and disables the scroll lockBatteryDisplays the Dell™ QuickSet Battery Meter.CD or DVD TrayEjects the tray out of the drive.Display FunctionsS
Enables and disables the integrated speakers and external speakers, if attachedMicrosoft® Windows® Logo Key FunctionsMinimizes all open windowsMaximiz
1 touch pad2 touch pad buttonsTo move the cursor, lightly slide your finger over the touch pad. To select an object, lightly tap once on the surface o
4. Click OK to save the settings and close the window.
Reinstalling Software Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® System Restor
NOTE: If you are reinstalling an infrared-sensor driver, you must first enable the infrared sensor in the system setupprogram before continuing with t
6. Double-click the name of the device.7. Click the Driver tab and click Update Driver.8. Click Next.9. Ensure that Search for a suitable driver for m
1. Click the Start button, point to Settings, and then click Control Panel.2. Double-click the System icon.3. Click the Hardware tab.4. Click Device M
Switchboard 02 22 83 27 11Denmark(Copenhagen)International AccessCode: 00Country Code: 45Website: support.euro.dell.com E-mail Support (portable co
2. Click the Performance and Maintenance.3. Click System.4. Click the System Restore tab.5. Ensure that Turn off System Restore is not checked. Creati
If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restorepoints are available, click th
6. If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r toselect the repair option, and then
e. Press to save your changes and exit the system setup program.f. Press any key to boot the computer from the CD.2. When the Windows 2000 Setup w
Using the Module Bay About the Module Bay Checking the Charge on the Second Battery Removing and Installing Devices While the Computer Is Turned O
Removing and Installing Devices While the Computer Is TurnedOffNOTE: If the device screw is not installed, you can remove and install devices while th
3. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that itis flush with the comput
6. Pull the device by the latch release to remove the device from the module bay.7. Insert the new device into the bay, push the device until you feel
1 device latch release5. Pull the device by the latch release to remove the device from the module bay.6. Insert the new device into the bay, push the
1 device latch release4. Pull the device by the latch release to remove the device from the module bay.5. Insert the new device into the bay, push the
Sales 01 55 94 71 00Fax 01 55 94 71 01Germany (Langen)International AccessCode: 00Country Code: 49City Code: 6103Website: support.euro.dell.com E-mai
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.Avoid pressing down on them or placi
2. Click the device you want to eject and click Stop.3. If the computer is connected to a docking device (docked), undock it. See the documentation th
Using the CD or DVD TrayNOTICE: Do not press down on the drive tray when opening or closing it. Keep the tray closed when you are not usingthe drive.N
1. Click the Start button, point to All Programs® Accessories® Entertainment (or Multimedia), and then clickVolume Control.2. In the Volume Control wi
3. Under Pick a task..., click Change the screen resolution.4. In the Display Properties window, click and drag the bar in Screen resolution to change
Cleaning Your Computer Computer and Keyboard Display Touch Pad Floppy Drive Optical MediaComputer and Keyboard1. Shut down your computer, discon
Optical MediaNOTICE: Always use compressed air to clean the lens in the drive, and follow the instructions that are included withthe compressed air. N
Using PC Cards PC Card Types PC Card Blanks Extended PC Cards Installing a PC Card Removing a PC Card or BlankPC Card TypesSee "Specificati
to be in the "in" position before you insert the card.2. Slide the card into the slot until the card is completely seated in its connector.
1 eject button2 PC CardSave a blank for use when no PC Card is installed in a slot. Blanks protect unused slots from dust and other particles.
Fax 02 696 821 13Switchboard 02 696 821 12Corporate Technical Support 02 577 826 90Customer Care 02 577 825 55Fax 02 575 035 30Switchboard 02 577
About Microsoft® Windows® XP Help and Support Center Switching to Classic View Desktop Cleanup Wizard Files and Settings Transfer Wizard Program
5. When you have completed your appearance selections, click OK.Desktop Cleanup WizardBy default, the Desktop Cleanup Wizard moves programs that are n
system restore feature to return your computer to a previous stable condition.For more information, see the Help and Support Center.User Accounts and
Specifications Microprocessor System Information PC Card Memory Ports and Connectors Communications Video Audio Display Keyboard Touch Pad
Ports and Connectors Serial 9-pin connector; 16550C-compatible,16-byte buffer connectorParallel 25-hole connector; unidirectional,bidirectional, or EC
Speaker two 4-ohm speakersInternal speaker amplifier 2-W channel into 4 ohmsVolume controls keyboard shortcuts or program menusDisplay Type (active-ma
Height 19.1 mm (0.75 inch)Width 123.4 mm (4.86 inches)Weight 0.32 kg (0.7 lb) (6-cell battery)0.23 kg (0.52 lb) (4-cell battery)Voltage 11.1 VDC (6-ce
With travel module and 4-cellbattery2.12 kg (4.66 lb)With CD drive and 6-cell battery 2.40 kg (5.28 lb)With travel module and 4-cellbattery2.32 kg (5.
Komentáře k této Příručce