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Known problems and limitations
EMC AX4-5 Series Integrated Management Software Release Notes
Platforms Brief description Symptom details
Solution (or
workaround)
AX4-5
AX4-5i
AX4-5SC
AX4-5SCi
AX4-5SCF4
AX4-5F8
FLARE Operating
Environment
An NDU fails to complete and
the storage system returns to
normal operation.
186684
Frequency of occurrence
:
Rarely under a specific set of
circumstances
Severity
:
Low
An NDU fails to complete.
The storage system
returns to a normal running
state following the failure.
Re-attempting the NDU
should be successful.
NDU will succeed on
the second attempt.
Exists in versions
:
02.23.050.5.703
02.23.050.5.705
02.23.050.5.707
02.23.050.5.709
AX4-5
AX4-5i
AX4-5SC
AX4-5SCi
AX4-5SCF4
AX4-5F8
FLARE Operating
Environment
When enclosures are
miscabled using a universal
(non-keyed) cable, a single-SP
panic will always occur.
185335
Frequency of occurrence
:
Always under a specific set of
circumstances
Severity
:
Medium
If an output port on an
enclosure is cabled to
another output port using a
universal cable, the SAS
discovery process does
not complete, eventually
resulting in an SP panic.
Check cabling
carefully. The cables
are keyed to prevent
accidental miscabling.
Should this situation
occur, correcting the
cabling issues fixes the
problem.
Exists in versions
:
02.23.050.5.703
02.23.050.5.705
02.23.050.5.707
02.23.050.5.709
AX4-5
AX4-5i
AX4-5SC
AX4-5SCi
AX4-5SCF4
AX4-5F8
FLARE Operating
Environment
If you configure the back-end
cables in a loop that
encompasses two or more
enclosures, the cable fault
LEDs do not correctly light up.
168786
Frequency of occurrence
:
Rarely under a specific set of
circumstances
Severity
:
Medium
When you configure a
closed loop of three or four
DAEs on one side of the
storage system, the fault
LEDs do not light on all
DAEs in the loop. In spite
of this defect, the
Navisphere cabling
diagram is drawn correctly,
and the correct fault code
(alert) is returned.
An example would be a
closed loop: DAE1 -->
DAE2 --> DAE3 --> DAE1.
The problem arises only
for two or more loops since
the expander is unable to
detect loops of two or
more. Note that LEDs are
correct for less than two
loops.
Navisphere correctly
alerts you to the
miscabling issue.
Check the cabling for
problems.
Exists in versions
:
02.23.050.5.703
02.23.050.5.705
02.23.050.5.707
02.23.050.5.709
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