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Automatic Protection (AP) Series TL4000 4U Tape Library User and Service Guide

4 Tables Table 1 LTO3 HH tape library specifications... 11 Table 2 LTO3 FH t

5 Installing the tape library 5.1 AP Series TL4000 4U tape library features and requirements The AP Series tape library provides a compact, high-cap

5.2 SCSI requirements The AP Series tape library incorporates a wide SCSI-2 or SCSI-3 Low-Voltage Differential (LVD) SCSI bus, but may also be attach

Preparing the host IMPORTANT: Use proper procedures to prevent electrostatic discharge (ESD) (see use wrist-grounding straps and anti-static mats when

Table 4 Front panel description Number Description 1 Magazines 2 Power button (no power switch or button can be found on the back panel of the libra

Table 5 LED descriptions Number LED Color Description 1 Ready (Activity) Green Illuminated when power is on. Blinking when there is tape or libra

 NEXT, button [>] The NEXT button is used to navigate through menu items.  PREVIOUS, button [<] The PREVIOUS button is used to navigate b

Figure 6 Back panel overview with four half height LTO2 tape drives Table 6 Back panel description Number Description 1 Fan vent 2 Power connector

5.6 Installing the library Choosing a location Choose a location that meets the following criteria: Table 7 Location criteria Criteria Definition Rac

4. Lift the library out of the carton and remove the bag from the library. Remove the foam cushion from the back of the library. Save the packaging m

Copyright Copyright 2007 by PivotStor, LLC. All rights reserved. This item and the information contained herein are the property of PivotStor, LLC. No

Figure 7 Shipping lock and label 12 6. Store the lock and label on the rear panel of the library (see Figure 9). IMPORTANT: If you are required to t

Rackmounting the library The library easily installs into a standard 19” rack system taking up 4U of space. WARNING! The AP Series tape library weigh

5. Using the Torx screwdriver, remove the screws on each side of your library. Shown in Figure 10 (step 1). Figure 11 Installing the mounting bracke

Figure 12 Securing the library to the rack Connecting the SCSI and power cable NOTE: The LTO3 tape drive is an Ultra 160 or 320 SCSI LVD device. Onl

Remove beforeoperation! 3. Attach the other end of the SCSI cable to the connector on the SCSI host bus adapter or to the connector on the previous d

7. Turn on the library using the power button. Check the LCD screen to make sure the library is receiving power. If it is not, check the power connec

6 Operating the tape library 6.1 Operating Modes There are 2 basic modes that the OCP operates in. First is the User Interaction mode. This mode is

Figure 15 Start-Up Screen After this initial status screen the home screen will be shown until a key is pressed. This home screen shows the overall

6.4 Note about the LED’s All LEDs are updated during Power Up and Reset sequences. Upon power up or software Reset, the loader will illuminate all

6.6 Power ON/OFF Part of the operator control panel is the Power On/Off button. Pressing this button will initiate a controlled Power Down of the un

About this guide This guide provides information about:  Installing the AP Series TL4000 4U tape library  Configuring and operating the AP Series

6.7 OCP Menu Flow Charts Figure 87 OCP User interaction Mode Startup Screen Home Screen Main MenuCommand

Figure 19 Interaction Mode, Information Figure 20 Interaction Mode, Commands Information MenLibrary Info

CommandsMenuOpen MailslotMove Medium Magazines Reinventoryor Figure 21 Interaction Mode, Configuration

Configuration MenuNetworkLibraryDriveSet Access PINSet Date and TimeRestore Defaults Figure 22 Interaction Mode, Service

Service MenuLibrary VeryfyRun Test Service

6.8 Tape cartridges Before you begin using the library, an understanding of the media type, use, maintenance, and how to properly label and write-pro

your tape cartridges. Your host software may need to keep track of the following information via the associated barcode:  Date of format or initial

Write-protecting tape cartridges All rewritable data cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Befo

Magazines Cartridges are stored in magazines. Up to 12 cartridges can be stored in each magazine. Magazines may be removed and inserted individually.

Inserting tape cartridges into a magazine The slot numbering scheme is shown in Figure 27 for the left magazine, and Figure 29 for the right magazine.

1 Warnings and symbols !!IMPORTANT All safety and operating instructions should be read before this product is operated, and should be retained fo

7 Remote management unit (RMU) 7.1 Overview Many of the same operations performed from the operator control panel can also be performed remotely usi

7.3 Library status icons Status icons indicate the following conditions. Table 8 Status icons The green Status Ok icon indicates that the librar

7.5 Identity Viewing static library information This page provides access to the static information about the system. The following information can b

7.6 Status Viewing dynamic library information This page displays the dynamic information about the library, such as the current status of the compon

Viewing the tape cartridge inventory This page provides detailed information about the tape inventory in the library. A summary of each magazine is sh

Figure 35 Configuration: System page Changing the drive configuration This page shows the current configuration of all drives in the library

Figure 37 Configuration: Network page Changing the user names and password This page allows the user to add and modify user accounts.  Acc

Setting date/time This page allows the user to set the time and date, and how it will be displayed. Figure 39 Configuration: Date/Time page Setting

 Notify Warnings – Select this item to be warnings of library errors via email  To E-mail Address – Enter the email address of the individual you

Figure 43 Operations: Move Media page Determining current media inventory This page provides the user with a means to re-scan the library to det

 Object and liquid entry – Care should be taken to insure that objects do not fall and liquids are not spilled into the product’s enclosure through

However, this manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Remote Management Unit. 7

Rebooting the library CAUTION: Some options of the RMU take the library offline. This inactive mode can interfere with host-based application software

Figure 49 Service: Library Logs page Cleaning tape drive(s) This page allows the user to clean the tape drive(s). Figure 50 Service: Clean

8 Servicing the tape library 8.1 Possible tools needed To service a library you may need one or more of the following tools: 11. Flat-blade screwd

8.3 Removing and replacing a tape drive Tape drives are installed at the back of the library. When replacing one drive in a two drive configuration,

Figure 53 Tape drive removal CAUTION: Push in on the tape drive handle while supporting the bottom of the tape drive until it is properly seated. Da

8.4 Removing and replacing a power supply To remove a power supply: Power supply is installed at the back of the library. Before you remove the power

8.5 Removing and replacing the library controller To remove a library controller: Library controller is installed at the back of the library. Before

8.6 Removing and replacing the base chassis WARNING! The AP Series tape library weighs 24.5 kg without media, and 26.43 kg when both magazines are fu

19. With assistance, slide the replacement library enclosure onto the metal rails that are already in position in the rack. 20. Tighten the mounting

2 Contents 1 Warnings and symbols... 4 1.1 Prec

9 Troubleshooting 9.1 Installation problems Problems encountered during the installation of the library are usually caused by improper SCSI bus conf

 Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for the library. Contact your support representati

Cannot write to or read from tape.  Make sure that the cartridge is write enabled (move the write-protect switch to the enabled position).  Make

Bad performance  Try a new cartridge. A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries.  B

 Device not properly terminated. See ”Installation problems” on page 60.  Power on device before powering on the host computer.  Check

If the Operator Control Panel or the Remote Management Unit is still operational: 1. Move the tapes from the drive(s) to the magazines using the Move

Using the remote management unit To login, enter the correct password, and press Enter. Figure 59 RMU login page Go to Operations > Mag

Magazine emergency release If the directions in Steps 1 and 2 above do not allow you to remove the tapes, do the following: 1. Unplug the power cord

12 Table 11 Removing the left magazine Step Process 1 Insert pin into access hole 2 Release and remove magazine 4. If there are additional ta

A description of each error code and possible solution is provided in the following table Table 12 Main Error codes Error Code Description User Actio

7.4 Login... 41 7.5 Ident

8D Sled blocked Run ‘Library Health Check’, after several occurrences contact technical support 8E Cannot find gripper block within the expected ra

9A Rotation home sensor not found Run ‘Library Health Check’, after several occurrences contact technical support 9B Sled position sensor not found

B5 Robotic controller does respond on command Reset the unit and retry operation. After several occurrences contact technical support C0 Network ini

DB External cooling fan error (fan motion has stopped). The subcode indicates which drive sled fan is affected Check if the indicated fan is operat

10 Technical specifications 10.1 Physical AP Series tape library specifications Table 13 AP Series tape library physical specifications Characterist

10.3 Environmental specifications Table 15 Tape library Environmental Specifications Characteristic Specification Temperature Operating 10º to 35º C

11 Regulatory Information This section describes the tape library compliance with safety and regulatory agency standards !!IMPORTANT To comply wit

CE Notice This AP Series product conforms to the following European Directive(s) and Standard(s): Application of Council Directives: 73/23/EEC, 89/336

12 Index B Barcode reader 38 C CANCEL button, location 16 CE Notice 82 Changing Drive configuration, RMI 47 Network configuration, RMI 47 Passwo

O Operator Control Panel 15, 27 Back overview 16 Components 15 Menues 31 User interaction mode 31 P Power button 14 Power cable Remove 60 Repla

3 Figures Figure 1 Front panel overview... 13 Figu

Labeling 37 Move within library 51 Type 36 Write protection 38 Termination 13 Troubleshooting table 65 V View drive information, RMI 43 Drive i

Figure 62 Access holes for the left and right magazine............... 67