Dell 3100 Uživatelský manuál

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www.dell.com | support.dell.com
Dell™ Dimension™ 3100/E310
Owner’s Manual
1234
FlexBay for optional
floppy drive or Media
Card Reader
hard drive activity light
power button
headphone connector
CD or DVD activity light
CD or DVD eject button
diagnostic lights
USB 2.0 connectors (2)
Service Tag
CD or DVD activity light
power connector
USB 2.0 connectors (4)
VGA video connector (integrated)
network adapter
sound-card connectors
card slots for
PCI (2),
PCI Express x1 (1)
cover latch release
Model DCSM
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Strany 1 - Owner’s Manual

www.dell.com | support.dell.comDell™ Dimension™ 3100/E310Owner’s Manual1234FlexBay for optionalfloppy drive or Media Card Readerhard drive activity li

Strany 2 - Notes, Notices, and Cautions

10 Finding Information• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft® Windows® LicenseThese labels

Strany 3 - Contents

98 Removing and Installing Parts

Strany 4 - 2 Solving Problems

Appendix 99AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 with Hyper-Threading technologyNOTE: Not all Pentium 4 processors support H

Strany 5 - 3 Advanced Troubleshooting

100 AppendixVideoType IntegratedAudioType HDA 2Expansion BusBus type PCI 2.3PCI Express x1Bus speed PCI: 33 MHzPCI Express: 500 MB/s bidirectional spe

Strany 6 - 5 Appendix

Appendix 101ConnectorsExternal connectors:Video 15-hole connectorNetwork adapter RJ45 connectorUSB two front-panel and four back-panel USB 2.0-complia

Strany 7

102 AppendixPowerDC power supply:Wattage 230 WHeat dissipation 785 BTU/hrNOTE: Heat dissipation is calculated based upon the power supply wattage rati

Strany 8 - 8 Contents

Appendix 103System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

Strany 9 - Finding Information

104 AppendixSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not

Strany 10 - 10 Finding Information

Appendix 105Memory Info Indicates amount of installed memory, memory speed, channel mode (dual or single), and type of memory installed.Date/Time Disp

Strany 11

106 AppendixPerformanceHyperThreading If your computer’s processor supports Hyper-Threading, this option appears in the Options List.Hard Drive Acoust

Strany 12 - 12 Finding Information

Appendix 107Boot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer attempts to boo

Strany 13 - Setting Up a Printer

Finding Information 11• How to use Windows XP• How to work with programs and files• How to personalize my desktopWindows Help and Support Center1Click

Strany 14 - Connecting to the Internet

108 Appendix•USB Flash Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right cor

Strany 15

Appendix 109Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in t

Strany 16 - Playing CDs and DVDs

110 Appendix NOTICE: To connect a network cable, first plug the cable into the network port or device, and then plug it into the computer.11Connect y

Strany 17 - Adjusting the Volume

Appendix 111MouseIf your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:1Turn the retainer ring on the undersi

Strany 18 - Copying CDs and DVDs

112 AppendixDell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and participation of the customer

Strany 19 - Using Blank CDs and DVDs

Appendix 113Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes

Strany 20 - Helpful Tips

114 AppendixFCC Identification InformationThe following information is provided on the device or devices covered in this document in compliance with F

Strany 21

Appendix 115Country (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Local Nu

Strany 22 - Power Management

116 AppendixAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-mail: tech_support_central_europ

Strany 23 - Power Options Properties

Appendix 117BruneiCountry Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966Customer Service (Penang, Malaysia)604 633 4949Transaction

Strany 24 - Advanced Tab

12 Finding Information

Strany 25 - About RAID Configurations

118 AppendixChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

Strany 26

Appendix 119Czech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail: [email protected] Su

Strany 27 - RAID Option ROM Utility

120 AppendixFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.

Strany 28 - Deleting a RAID Volume

Appendix 121GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S

Strany 29

122 AppendixIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

Strany 30 - Hyper-Threading

Appendix 123Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre

Strany 31 - Solving Problems

124 AppendixLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

Strany 32 - CD and DVD drive problems

Appendix 125MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8

Strany 33 - Hard drive problems

126 AppendixNicaragua General Support001-800-220-1006Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail

Strany 34 - Error Messages

Appendix 127Singapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Support (Dimension, Inspiron, and

Strany 35 - Media Card Reader Problems

Setting Up and Using Your Computer 13Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co

Strany 36 - Lockups and Software Problems

128 AppendixSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mail: support.euro.dell.com/es/es/

Strany 37 - A solid blue screen appears

Appendix 129Tai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiPlex,

Strany 38 - Memory Problems

130 AppendixU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comCustomer Care website: support.e

Strany 39 - Mouse Problems

Appendix 131U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab

Strany 41 - Printer Problems

Index 133IndexAaudio. See soundBbatteryproblems, 31replacing, 95BIOS, 103boot sequenceabout, 107changing, 108option settings, 107bootingto a USB devic

Strany 42 - Scanner Problems

134 Index134 Indexdocumentation (continued)Product Information Guide, 9regulatory, 9safety, 9warranty, 9drive panel, 60, 73removing, 74replacing, 76dr

Strany 43 - Sound and Speaker Problems

Index 135memoryDDR2 overview, 66installation guidelines, 66installing, 67problems, 38removing, 68type supported, 65messageserror, 34microphoneconnecto

Strany 44 - Video and Monitor Problems

136 Index136 IndexRregulatory information, 9reinstallingWindows XP, 54ResourceCDDell Diagnostics, 50Ssafety instructions, 9SATA. See serial ATAscanner

Strany 45

Index 137Windows XP (continued)reinstalling, 54scanner, 43System Restore, 53-54wizardsFiles and Settings Transfer Wizard, 30Network Setup Wizard, 22Pr

Strany 46 - 46 Solving Problems

14 Setting Up and Using Your ComputerConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet, you need a m

Strany 48 - 48 Advanced Troubleshooting

Setting Up and Using Your Computer 15Setting Up Your Internet ConnectionTo set up an AOL or MSN connection:1Save and close any open files, and exit an

Strany 49

16 Setting Up and Using Your ComputerPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray cl

Strany 50 - 50 Advanced Troubleshooting

Setting Up and Using Your Computer 17A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the

Strany 51 - Dell Diagnostics

18 Setting Up and Using Your ComputerAdjusting the PictureIf an error message notifies you that the current resolution and color depth are using too m

Strany 52 - What Is a Driver?

Setting Up and Using Your Computer 193To copy the CD or DVD:•If you have one CD or DVD drive, ensure that the settings are correct and click the Disc

Strany 53 - Reinstalling Drivers

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

Strany 54

20 Setting Up and Using Your ComputerHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Son

Strany 55 - XP System Restore

Setting Up and Using Your Computer 21For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 89.To u

Strany 56 - Enabling System Restore

22 Setting Up and Using Your Computer2Connect the other end of the network cable to a network device.Network Setup WizardThe Microsoft® Windows® XP op

Strany 57 - Removing Dell PC Restore

Setting Up and Using Your Computer 23Standby ModeStandby mode conserves power by turning off the display and the hard drive after a time-out. When the

Strany 58 - 58 Advanced Troubleshooting

24 Setting Up and Using Your Computer3Under or pick a Control Panel icon, click Power Options.4Define your power settings on the Power Schemes tab, Ad

Strany 59

Setting Up and Using Your Computer 25Hibernate TabThe Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you

Strany 60

26 Setting Up and Using Your ComputerIf a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacemen

Strany 61 - Front View of the Computer

Setting Up and Using Your Computer 274Press the left- and right-arrow keys to highlight RAID On, press <Enter>, and then press <Esc>. NOT

Strany 62

28 Setting Up and Using Your Computer3Use the up- and down-arrow keys to highlight the RAID volume you want to delete, and press <Delete>.4Press

Strany 63 - Back View of the Computer

Setting Up and Using Your Computer 292Right-click the Volume icon of the RAID volume you want to delete, and select Delete Volume.3On the Delete RAID

Strany 64 - Removing the Computer Cover

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your ComputerSetting U

Strany 65

30 Setting Up and Using Your ComputerHyper-Threading NOTE: Not all processors support hyper-threading technology.Hyper-Threading is an Intel® technol

Strany 66 - Inside View of Your Computer

Solving Problems 31Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

Strany 67 - System Board Components

32 Solving ProblemsCD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defe

Strany 68 - DDR2 Memory Overview

Solving Problems 33Hard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow th

Strany 69 - Installing Memory

34 Solving ProblemsError MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

Strany 70 - Removing Memory

Solving Problems 35Media Card Reader ProblemsNOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the progra

Strany 71

36 Solving ProblemsKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the P

Strany 72 - Installing an Expansion Card

Solving Problems 37A program stops respondingA program crashes repeatedly NOTE: Software usually includes installation instructions in its documentat

Strany 73

38 Solving ProblemsOther software problemsMemory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instruct

Strany 74 - Removing an Expansion Card

Solving Problems 39Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod

Strany 75 - Drive Panels

4 ContentsConfiguring Your Computer for RAID Using the Intel Matrix Storage Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Hyp

Strany 76 - Removing the Drive Panel

40 Solving ProblemsNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pr

Strany 77

Solving Problems 41Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pro

Strany 78 - Replacing the Drive Panel

42 Solving ProblemsScanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pr

Strany 79 - Connecting Drive Cables

Solving Problems 43Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located

Strany 80 - Power Cable Connector

44 Solving ProblemsNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the saf

Strany 81 - Hard Drive

Solving Problems 45If the screen is difficult to readCHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the cont

Strany 83 - Installing a Hard Drive

Advanced Troubleshooting 47Advanced TroubleshootingDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safe

Strany 84

48 Advanced TroubleshootingA possible graphics failure has occurred.If the problem persists, contact Dell for technical assistance.A possible floppy d

Strany 85

Advanced Troubleshooting 49A possible expansion card failure has occurred. 1Determine whether a conflict exists by removing a card and restarting the

Strany 86

Contents 5Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44If the screen is blank . . . . . . . . . . . . . . . . .

Strany 87 - Installing a Floppy Drive

50 Advanced TroubleshootingDuring normal operation, all of the diagnostic lights turn on and then turn off before the system starts.If all four diagno

Strany 88

Advanced Troubleshooting 51Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located i

Strany 89 - Media Card Reader

52 Advanced Troubleshooting3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table f

Strany 90

Advanced Troubleshooting 53Identifying DriversIf you experience a problem with any device, identify whether the driver is the source of your problem a

Strany 91

54 Advanced TroubleshootingManually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right

Strany 92 - CD/DVD Drive

Advanced Troubleshooting 55Using Microsoft® Windows® XP System RestoreThe Microsoft Windows XP operating system provides System Restore to allow you t

Strany 93 - Removing a CD/DVD Drive

56 Advanced TroubleshootingUndoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit an

Strany 94 - Installing a CD/DVD Drive

Advanced Troubleshooting 575When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let th

Strany 95

58 Advanced Troubleshooting

Strany 96

Removing and Installing Parts 57Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

Strany 97 - Replacing the Battery

6 ContentsCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Drive Panels . . . . . . . . . . . . . . . . . . . .

Strany 98 - Replacing the Computer Cover

58 Removing and Installing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential da

Strany 99

Removing and Installing Parts 59Front View of the Computer1 cover latch release Use this latch to remove the cover. See "Removing the Computer C

Strany 100 - Removing and Installing Parts

60 Removing and Installing Parts5 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks or

Strany 101 - Appendix

Removing and Installing Parts 61Back View of the Computer2315461 power connector Insert the power cable.2 sound card connectors (3)• Line-in connector

Strany 102 - 100 Appendix

62 Removing and Installing PartsRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instru

Strany 103

Removing and Installing Parts 634Locate the three hinge tabs on the bottom edge of the computer.5Grip the sides of the computer cover and pivot the co

Strany 104 - 102 Appendix

64 Removing and Installing PartsInside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instr

Strany 105 - System Setup

Removing and Installing Parts 65System Board ComponentsMemoryIf your computer only has one memory module installed on the system board, you can increa

Strany 106 - System Setup Options

66 Removing and Installing PartsDDR2 Memory OverviewDDR2 memory modules should be installed in pairs of matched memory size, speed, and technology. If

Strany 107

Removing and Installing Parts 67 NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate fro

Strany 108

Contents 7System Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 104Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . .

Strany 109 - Boot Sequence

68 Removing and Installing Parts NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equa

Strany 110

Removing and Installing Parts 69Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the

Strany 111 - Clearing Forgotten Passwords

70 Removing and Installing PartsInstalling an Expansion Card1Follow the procedures in "Before You Begin" on page 57.2Gently push the release

Strany 112 - Cleaning Your Computer

Removing and Installing Parts 717Before you close the card retention door, ensure that:• The tops of all cards and filler brackets are flush with the

Strany 113 - CDs and DVDs

72 Removing and Installing Parts8Close the card retention door by snapping it into place. NOTICE: Do not route card cables over or behind the cards.

Strany 114 - FCC Notices (U.S. Only)

Removing and Installing Parts 73 NOTICE: To connect a network cable, first plug the cable into the network port or device, and then plug it into the

Strany 115 - Appendix 113

74 Removing and Installing PartsRemoving the Drive Panel1Follow the procedures in "Before You Begin" on page 57.2Grasp the sliding plate lev

Strany 116 - Contacting Dell

Removing and Installing Parts 75Removing the Drive-Panel Insert1Remove the drive panel.2Press the drive-panel insert latch inwards to unlatch it from

Strany 117

76 Removing and Installing PartsReplacing the Drive Panel1Follow the procedures in "Before You Begin" on page 57.2Align the drive panel tabs

Strany 118 - 116 Appendix

Removing and Installing Parts 77Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be c

Strany 119

8 Contents

Strany 120 - 118 Appendix

78 Removing and Installing PartsDrive Interface ConnectorsMost interface connectors are keyed for correct insertion; that is, a notch or a missing pin

Strany 121

Removing and Installing Parts 79Connecting and Disconnecting Drive CablesWhen removing an IDE drive data cable, grasp the colored pull tab and pull un

Strany 122 - 120 Appendix

80 Removing and Installing PartsRemoving a Hard Drive1Follow the procedures in "Before You Begin" on page 57.2Disconnect the power and hard-

Strany 123

Removing and Installing Parts 81Installing a Hard Drive1Unpack the replacement hard drive, and prepare it for installation.2Check the documentation fo

Strany 124 - 122 Appendix

82 Removing and Installing Parts NOTICE: To connect a network cable, first plug the cable into the network port or device, and then plug it into the

Strany 125

Removing and Installing Parts 83Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located

Strany 126 - 124 Appendix

84 Removing and Installing Parts3Disconnect the power and data cables from the back of the floppy drive.4Grasp the sliding plate lever and push it tow

Strany 127

Removing and Installing Parts 85Installing a Floppy Drive NOTE: In the event that the replacement or new floppy drive does not have the shoulder scre

Strany 128 - 126 Appendix

86 Removing and Installing Parts7Check all cable connections and fold cables out of the way, to avoid blocking the fan and cooling vents.8Replace the

Strany 129

Removing and Installing Parts 87Media Card ReaderFor information on using the Media Card Reader, see "Using a Media Card Reader (Optional)"

Strany 130 - 128 Appendix

Finding Information 9Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

Strany 131

88 Removing and Installing Parts3Disconnect the USB cable on the back of the Media Card Reader from the FlexBay USB connector on the system board (see

Strany 132 - 130 Appendix

Removing and Installing Parts 89Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety ins

Strany 133

90 Removing and Installing Parts7Route the USB cable through the cable routing clip.8Replace the computer cover (see page 96).CD/DVD Drive CAUTION: B

Strany 134 - 132 Appendix

Removing and Installing Parts 91Removing a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 57.2Remove the drive panel (see

Strany 135 - Index 133

92 Removing and Installing Parts4Grasp the sliding plate lever and push it towards the base of the computer; then, hold it in place while you slide th

Strany 136 - 134 Index

Removing and Installing Parts 933Gently slide the drive into place until you hear a click or feel the CD/DVD drive securely installed.drivescrews

Strany 137 - Index 135

94 Removing and Installing Parts4Connect the power and data cables to the drive.5Check all cable connections, and fold cables out of the way to avoid

Strany 138 - 136 Index

Removing and Installing Parts 95BatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instr

Strany 139 - Index 137

96 Removing and Installing Parts5Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place

Strany 140 - 138 Index

Removing and Installing Parts 976Ensure that the cover is seated correctly before setting the computer upright. NOTICE: To connect a network cable, f

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