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Dell™ColorLaserPrinter1320cUser'sGuide
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell Color Laser Printer 1320c User's Guide
Finding Information
About Your Printer
Installing the Toner Cartridges and PHD (Print Head Device) Unit
Connecting Your Printer
Dell Printer Configuration Web Tool
Print Media Guidelines
Loading Print Media
Operator Panel
Printer Settings
Understanding Tool Box Menus
Understanding Your Printer Software
Printing
Setting Up for Shared Printing
Clearing Jams
Troubleshooting Guide
Installing Printer Drivers
Maintaining Your Printer
Printer Specifications
Safety and Regulatory Information
Appendix
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Dell, the DELL logo, Dell Precision, Dimension, Inspiron, Latitude, OptiPlex, PowerConnect, PowerEdge, PowerVault, and XPS are trademarks of Dell Inc.; Microsoft,
Windows, Windows Server, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;
EMC is the registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR
Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency; Adobe and Photoshop are registered trademarks
or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell
Inc., One Dell Way, Round Rock, Texas, 78682, USA.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
November 2008 Rev. A00
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Strany 1

Dell™ColorLaserPrinter1320cUser'sGuide Notes, Notices, and Cautions   Information in this document is subject to change without notice

Strany 2

Installing the PHD (Print Head Device) Unit 1. Press the button (right side) and open the front cover.  2. Turn the four PHD lock levers counterc

Strany 3 - Rear View

Are the width and length guides on the print media sources adjusted correctly? Yes. No. Use the correct print media. Is the Tray 1 installed correctly

Strany 4

Regi jam Exit Jam Multi-feed jam No. Use the dry paper. Is the problem recovered? Yes. The task is complete. No. Flex print media before loading it

Strany 5 - Finding Information

Creased/stained paper  Is the problem recovered? Yes. The task is complete. No. Replace the separator roller. See "Replacing Separator Roller&

Strany 6

Other Problems Contacting Service  When you call for printer service, be prepared to describe the problem you are experiencing or the error message

Strany 7 - About Your Printer

back to contents page Maintaining Your Printer Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. I

Strany 8 - Protecting Your Printer

number appears. Type your Dell printer Service Tag number in the field provided. Your Service Tag number is located inside the side cover of your prin

Strany 9

2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace.  3. Pull the cartridge holder until it clicks, and t

Strany 10

3. Close the side cover.  Replacing the PHD (Print Head Device) Unit 1. Ensure that the printer is turned off. 2. Press the button (right side)

Strany 11

Installing the PHD Unit 1. Open the PHD packaging.  2. Pull out the PHD unit from the packaging.  3. Completely remove the eight yellow ribbon

Strany 12 - Connecting Your Printer

5. Insert the PHD unit until it is seated properly and turn the four PHD lock levers clockwise to lock the PHD unit.  6. Carefully remove the fro

Strany 13 - Turn On the Printer

5. Use the small gray tabs to place the PHD unit back into the printer completely.  6. Turn the four PHD lock levers clockwise to lock the PHD, a

Strany 14

 Dell fuser is available only through Dell. To order by phone, see "ContactingDell™"onpage215.  Dell recommends Dell fuser for your pr

Strany 15 - Assign an IP Address

3. By turning the right side of the fuser towards the rear of printer, insert the right notch into the holder inside the printer.  4. Close the f

Strany 16 - Using the Reset button

Dell separator rollers are available only through Dell. To order by phone, see "ContactingDell™"onpage215.  Dell recommends Dell separa

Strany 17

2. Insert the separator roller into the axle till it snaps fit so the protrusions fit completely into the slots and the roller hook reseats into the

Strany 18

 4. Clean the separator roller inside the printer with a clean dry cotton swab.  5. Insert the PHD unit until it stops and turn the four PHD lo

Strany 19 - Contact Dell Support at:

6. Close the front cover. Cleaning the CTD Sensor Inside the Printer  Clean the CTD sensor only when an alert for the CTD sensor is shown on the S

Strany 20 - Page Display Format

Adjusting Color Registration  To adjust the color registration when you first install the printer or after moving it to a new location, follow the pr

Strany 21 - Details of Menu Items

back to contents page CAUTION: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running.

Strany 22 - Printer Status

back to contents page Printer Specifications  OS Compatibility Power Supply Dimensions Memory Page Description Language (PDL)/Emulation,

Strany 23 - Printer Jobs

Page Description Language (PDL)/Emulation, Operating System, and Interface MIB Compatibility  A Management Information Base (MIB) is a database cont

Strany 24 - Printer Settings

back to contents page Connecting Your Printer  Choosing the Right Cable Connecting the Printer Directly to a Computer Turn On the Printer Co

Strany 25

 back to contents page

Strany 26 - Printer Maintenance

back to contents page Safety and Regulatory Information  Safety Information Regulatory Notices FCC Notice (U.S. Only) Noise Emissions Levels

Strany 27

A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference wi

Strany 28

 A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products

Strany 29 - Web Link Customization

       

Strany 30 - Print Server Settings

   CE Mark Notice  This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.  InformaciónparaNO

Strany 31

 Lainformaciónsiguienteseproporcionaeneldispositivoodispositivosdescritosenestedocumento,encumplimientoconlosrequisitosdelaNorma

Strany 32

 The EPA's ENERGY STAR program is a joint effort between the EPA and manufacturers to reduce air pollution by promoting energy-efficient product

Strany 33

back to contents page Appendix  Dell Technical Support Policy Warranty and Return Policy Recycling Information ContactingDell™ Dell Technic

Strany 34

[email protected] (Canada only) Warranty and Return Policy  Dell Computer Corporation ("Dell") manufactures its hardware products from

Strany 35 - Other Features

Microsoft® Windows® 2000, Windows XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2008, Windows Vista®, and Windows Vista 64-bit E

Strany 36 - Copy Printer Settings

           

Strany 37 - Print Volume

       ContactingDell™  For customers in the United States, call 800-WWW-Dell (800-999-3355).  Dell™provides several online and tele

Strany 38 - Print Media Guidelines

back to contents page Installing Printer Drivers  Personal Printer Setup Network Printer Setup Troubleshooting Instructions Personal Printer S

Strany 39 - Selecting Paper

e. Select TCP/IP Settings from the list at the left side of the page. If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address

Strany 40 - Selecting Pre-Punched Paper

Before you start remote installation, perform the following procedures. Allow Print Spooler to Accept Client Connections 1. Click Start® Run. For Win

Strany 41 - Envelopes

1. Click Start® Administrative Tools. 2. Click Services. 3. Right-click Remote Registry and select Start. 4. Right-click Remote Registry and select

Strany 42

1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator. 2. Press Software Installation to launch the installation so

Strany 43 - Setup Paper Type

 Values: Troubleshooting Instructions  Use the Customer Mode to locate the unit in the printer that causes a problem. Checking the printer operatio

Strany 44

 To attach the printer to a network: 1. Ensure that the printer, computer, and any other attached devices are turned off and unplugged. 2. Remove th

Strany 45 - Loading Print Media

Turn On the Printer 1. Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded o

Strany 46 - Loading Letterhead

5. Select TCP/IP Settings from the list at the left side of the page. The TCP/IP Settings page is displayed. 6. Select the mode from IP Address Mode

Strany 47 - Single Sheet Feeder

back to contents page Dell Printer Configuration Web Tool  Using the Dell Printer Configuration Web Tool  One of the features of the Dell™Printe

Strany 48 - Using Booklet Print

2. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. 3. Click the Tool Box button. The Tool Box

Strany 49

Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer

Strany 51 - Operator Panel

3. Click Edit Languages in the General tab. 4. Specify the display language in order of preference in the Languages in order of preference list. For

Strany 52 - Common Light Sequences

Right Frame  The Right Frame is located at the right side of all pages. The contents of the Right Frame correspond to the menu that you select in the

Strany 53 - Paper Conditions

Printer Status  Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer.  The following pages ar

Strany 54 - When an Error Occurred

 Purpose:  When printer errors occur such as running out of paper or running out of toner cartridge, the details of all alerts or indications of err

Strany 55 - Operator Call Errors

Completed Jobs  Purpose:  To check the completed print jobs. Up to the last 22 print jobs are displayed. Click Refresh to update the screen.  Value

Strany 56 - Fatal Errors

 Reports  Purpose:  To print various types of reports and lists.  Values: Low Toner Alert Tone Displays whether the printer sounds the tone when

Strany 57 - ESS-Related Errors

Printer Settings  The Printer Settings tab includes System Settings page.  System Settings  Purpose:  To configure the basic printer settings.  V

Strany 58

 Adjust BTR  Purpose:  To specify the reference voltage settings for the transfer roller.  Values:  Adjust Fuser  Purpose:  To specify the tem

Strany 59

Auto Registration Adjustment  Purpose:  Specifies whether to adjust the color registration automatically.  Values:   Color Registration Adjustme

Strany 60 - Resetting Defaults

Reset Defaults  Purpose:  To initialize the non-volatile memory (NVM). After executing this function and rebooting the printer, all the menu paramet

Strany 61

back to contents page Dell™ColorLaserPrinter1320cUser'sGuide   Click the links on the left for information on the features, options, and

Strany 62 - Printer Settings Report

Print Server Settings  Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.  The fol

Strany 63 - Reports

 E-Mail Alert Setup Page  Purpose:  To verify the current settings of SMTP/POP (Simple Mail Transfer Protocol/Post Office Protocol) used for the e-

Strany 64

 Port Settings  Purpose:  To specify whether to enable or disable printing ports and management protocol features.  Values:  TCP/IP  Purpose: 

Strany 65 - Paper Density

 E-Mail Alert  Purpose:  To configure detailed settings for E-Mail Alert. This page can also be displayed by clicking E-Mail Alert in the Left Fram

Strany 66 - Adjust Fuser

 SNMP  Purpose:  To configure the detailed settings of SNMP.  Values:  IP Filter  Purpose:  To configure the detailed settings for the IP Filt

Strany 67 - Registration Adjustment

Setup Procedure  You can set up to a maximum of five items and the first item takes priority. Enter the shortest address first before proceeding to t

Strany 68 - Non-Dell Toner

Purpose:  To set or change the password that is required to access the printer setup parameters from the Dell Printer Configuration Web Tool.  Set t

Strany 69 - TCP/IP Settings

To verify the histories of copying. Print Volume  The Printer Volume menu includes the Print Volume and Dell ColorTrack pages. Print Volume  Purpose

Strany 70 - Diagnosis

back to contents page Print Media Guidelines Print media is paper, labels, envelopes, and coated paper among others. Your printer provides high-qual

Strany 71 - Machine Check

Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can

Strany 72 - Refresh Mode

 To order replacement toner cartridges or supplies from Dell: 1. Double-click the icon on your desktop.  2. Visit the Dell Printer Supplies websit

Strany 73

Selecting Preprinted Forms and Letterhead  When selecting preprinted forms and letterhead paper for the printer:  l Use grain long papers for best

Strany 74 - Status Monitor Console

l Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled paper can cause jams when multiple

Strany 75 - Printer Settings Utility

l Set the paper type to Label from the printer driver.  l Do not load labels together with paper in the same tray. This may result in a jam. 

Strany 76 - Troubleshooting

Print Media Supported  Setup Paper Type  Kakukei 3 (216x277mm) Y Y C5 (162x229mm) Y Y Monarch (3.875x7.5 in) Y Y Envelope #10 (4.125x9.5 in) Y Y DL(

Strany 77 - Printing

back to contents page Coated 106-163 (Low Speed) Inkjet printer paper cannot be used. Coated Thick 164-216 (Low Speed) Inkjet printer paper cannot be

Strany 78 - Printing a Report Page

back to contents page Loading Print Media  Loading print media properly helps prevent jams and ensures trouble-free printing.  Before loading print

Strany 79

2. Adjust the paper guides so they rest against the edges of the paper.  3. Before loading the print media, flex the sheets back and forth, and t

Strany 80 - Point and Print

Loading the Envelope  To load an envelope in Tray 1, load envelopes with the flaps closed when the short-edges of the envelopes enter the printer, or

Strany 81 - Peer-to-Peer

Loading the Envelope  To load an envelope in the single sheet feeder, insert the envelope with the flap closed when the short edge of the envelope fa

Strany 82 - and Windows Server 2008:

Manual Duplex Printing from Tray 1 Setting Method for Manual Duplex from Tray 1  When you start manual duplex printing, the instruction windows appea

Strany 83 - Clearing Jams

back to contents page Finding Information  n USB cable n Ethernet cable NOTE: The following are options you need to buy separately.What are you

Strany 84

 2. After the even pages have finished printing out, stack the prints and turn the stack over.  3. Next print the odd pages. One sheet at a time,

Strany 85

back to contents page Operator Panel  Using the Operator Panel Understanding the Operator Panel Lights Restoring the factory settings Using th

Strany 86

Understanding the Operator Panel Lights  The operator panel lights mean different things, depending on their sequence. Orange or green lights that ar

Strany 87

Paper Conditions  The following table shows the paper status.  -  - - - - - Calibrating -  - - - - - Warming up -  - - - - - Waiting for incoming

Strany 88 - Troubleshooting Guide

 The following conditions prompt you to load paper and press the Continue key. Click the links in the right column for more information on what it me

Strany 89 - Print Quality Problems

Operator Call Errors  Press and hold the Continue button when an error occurs. You can obtain the detailed information from the operator call error.

Strany 90

Toner Errors Errors in the PHD Unit, Belt Unit, Fuser Unit, and CTD Sensor Fatal Errors  The following table shows fatal errors. Contact your Dell

Strany 91

ESS-Related Errors  -   - - - -   - CTD (Conductivity Temperature Depth) sensor failure -  -   - - -  - Fan motor failure -  -  -  -

Strany 92 - Entire page is white

Restoring the factory settings  You can restore the factory settings for your printer if you cannot use the printer with your computer.  To restore

Strany 93 - Streaks appear on the page

back to contents page Printer Settings  You can change most system settings from your software programs. If your printer is attached to the network,

Strany 94 - Vertical blanks

 back to contents page Answers to technical service and support questions Documentation for my printer The Dell Support website, support.dell.com pr

Strany 95

1. Click Start® All Programs® Dell Printers® Additional Color Laser Software® Status Monitor Console. The Printer Selection dialog box opens. 2. Clic

Strany 96 - Bead-Carry-Out (BCO)

 back to contents page

Strany 97 - Banding

back to contents page Understanding Tool Box Menus  The Tool Box allows you to view or specify the printer settings. You can also diagnose the print

Strany 98 - Abnormal noise

Values: Reports  System Settings Power Saver Timer Mode 1 Displays the amount of time before the printer enters the Power Saver Timer Mode 1 (sleep

Strany 99 - Misfeed jam

Purpose:  To print various types of reports and lists.  The reports are printed in the paper size specified in Printer Settings. The default is A4 o

Strany 100

Paper Density  Purpose:  To specify the paper density.  Power Saver Timer Mode 2*1 5-60 min Specifies the amount of time before the printer enters

Strany 101 - Multi-feed jam

 Values: Adjust BTR  Purpose:  To specify the reference voltage settings for the transfer roller.  Values: Adjust Fuser  Purpose:  Plain Norma

Strany 102 - Creased/stained paper

 To specify the temperature settings value for the fuser.  Values: Registration Adjustment  Purpose:  To print the color registration chart and t

Strany 103 - Contacting Service

Adjust Altitude  Purpose:  To adjust the height of the location to install the printer.  Values: Reset Defaults  Purpose:  To initialize the non

Strany 104 - Maintaining Your Printer

Initialize PrintMeter  Purpose:  To initialize the data for the print meter. After executing this function to automatically restart the printer, the

Strany 105 - Storing Consumables

back to contents page About Your Printer  Operator Panel Protecting Your Printer  ThefollowingillustrationsshowthestandardDell™ColorLas

Strany 106

EWS (Embedded Web Server or Dell Printer Configuration Web Tool)  Purpose:  To print the server settings for the Dell Printer Configuration Web Tool

Strany 107

Machine Check  Purpose:  To check the mechanical operations of the printer.  Values: Paper Wrinkle Check Mode  Purpose:  To determine whether o

Strany 108 - Installing the PHD Unit

Environment Sensor Info  Purpose:  To display the information on the environment sensor in the printer by pressing the Get Environment Sensor Info b

Strany 109 - Replacing the Fuser

 Purpose:  To clean the toner cartridges and PHD unit.  Values:  back to contents page CAUTION: Using the Refresh Mode consumes extra toner. Ton

Strany 110 - Installing a New Fuser

back to contents page Understanding Your Printer Software  Printer Settings Utility  Use the Drivers and Utilities CD that shipped with your prin

Strany 111 - Replacing Separator Roller

  If you want to install the printer driver with the same settings to multiple computers running the same operating system, create a setup disk in

Strany 112

The Updater button updates the settings for the print driver. Troubleshooting  The Troubleshooting button opens the Troubleshooting Guide, which allo

Strany 113

back to contents page Printing  This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cance

Strany 114

There are several methods for canceling a print job. Canceling From the Printer Operator Panel  To cancel a print job after it has started printing:

Strany 115

 You can also print the printer settings page by the following.  l Press and hold the Continue button on the printer until the Ready/Data indicator

Strany 116 - Adjusting Color Registration

 For details on the operator panel, see "Operator Panel." Protecting Your Printer  To protect your printer from theft, you can use the o

Strany 117

back to contents page Setting Up for Shared Printing  Point and Print Peer-to-Peer  You can share your new printer on the network using the Dri

Strany 118 - Printer Specifications

This method is usually the best use of system resources. The server handles driver modifications and print job processing. This lets network clients r

Strany 119 - Environmental

b. Select the printer you just created. c. Click File® Properties. d. From the General tab, click Print Test Page. When a test page prints succe

Strany 120

back to contents page Clearing Jams  Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print M

Strany 121 - Regulatory Notices

Clearing Paper Jams From the Single Sheet Feeder 1. Pull the jammed paper out of the single sheet feeder. If no jammed paper can be found or it is

Strany 122 - FCC Notice (U.S. Only)

4. Close the front cover. 5. Insert the tray back into the printer, and push until it stops.  Clearing Paper Jams From the Tray 1 1. Pull the tr

Strany 123

4.Open the front cover by pushing the button (right side) and remove the jammed paper. Then, confirm that there are no scraps of paper remaining ins

Strany 124

4. Open the cover of the fuser and remove the jammed paper. 5. Close the cover of the fuser and press down the levers at both ends of the fuser. 

Strany 125 - CE Mark Notice

back to contents page Troubleshooting Guide  Basic Printer Problems Printing Problems Print Quality Problems Other Problems Contacting Ser

Strany 126 - Energy Star

Print Quality Problems Print is too light.  All of the print is too light. Ensure the Tray 1 is securely inserted. Do not overfill the print media

Strany 127 - Perchlorate Material

back to contents page Installing the Toner Cartridges and PHD (Print Head Device) Unit  Installing the Toner Cartridges Installing the PHD (Prin

Strany 128 - Appendix

Part of the print is too light. the printer driver. Ensure Non-Dell Toner is not selected in the Printer Maintenance tab in the Tool Box. 1. Click

Strany 129 - Recycling Information

Toner smears or print comes off page.  If you are printing on an uneven print surface, change the paper type setting in the printer driver. For examp

Strany 130

Entire page is white.  Check the toner cartridges is installed correctly. 1. See "Installing the Toner Cartridges." Ensure the PHD u

Strany 131 - ContactingDell™

Streaks appear on the page.  Part or all of the page prints in black.  Ensure that the developer motor statrs. 1. Contact Dell. Ensure that th

Strany 132 - Installing Printer Drivers

Pitched dots prints in color  Vertical blanks Print Setup tab in the printer driver. 1. Press [Printing Preferences], and then click the Print Se

Strany 133 - Before Installation

Ghost Ensure the light path is not covered. 1. Remove the PHD unit, and keep in the dark place. See "Replacing the PHD (Print Head Device) U

Strany 134 - Start Remote Registry

Light fatigue   Fog  Bead-Carry-Out (BCO) the Apply New Settings button. 3. Click the Tool Box button. 4. Press the Print with A4(2) or Pri

Strany 135 - Disable Simple File Sharing

Banding  Do Adjust Altitude if you install the printer in a high altitude location. 1. Click the Tool Box button. 2. Selects the value close

Strany 136 - Setup Security

Auger mark  Abnormal noise Is the error print match with the pattern for the auger mark? Yes. Click the Tool Box button. 1. Press the Start butto

Strany 137 - Troubleshooting Instructions

Jam/Alignment   Misfeed jam 5. Is the noise from Main Motor Operation Check matched? Yes. Contact Dell. The job prints, but the top and side

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