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www.dell.com | support.dell.comTemplate Last Updated - 7/01/2005Dell™ Serial-Attached SCSI 6/iRIntegrated and AdapterUser’s GuideModel UCS-61book.book

8 Contentsbook.book Page 8 Monday, September 15, 2008 2:47 PM

Safety Instructions 9 CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help protect you

10 Safety Instructions1Turn off the system and any devices.2Ground yourself by touching an unpainted metal surface on the chassis before touching anyt

Overview 11OverviewThe Dell™ Serial-Attached SCSI (SAS) 6/iR controller is Dell’s next generation controller with integrated redundant array of indepe

12 OverviewAbout RAIDRAID is a group of multiple independent physical disks that provide high performance or better data availability by increasing th

Overview 13Figure 2-2. Example of Integrated Striping (RAID 0)Integrated MirroringWith Integrated Mirroring (RAID 1), data written to one disk is simu

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SAS 6/iR Features 15SAS 6/iR FeaturesThis section provides the specifications of Dell™ Serial-Attached SCSI (SAS) 6/iR controller. The following table

16 SAS 6/iR FeaturesSAS Connectors 2 x4 Internal 2 x4 Internal connectors on all systems, with two exceptions: 4 x1 on Precision workstations with con

SAS 6/iR Features 17Storage management softwareOpenManage™ Storage Services, SAS RAID Storage ManagerOpenManage Storage Services, SAS RAID Storage Man

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Hardware Installation 19Hardware InstallationThis chapter describes how to install the Dell™ Serial-Attached SCSI (SAS) 6/iR Adapter. NOTE: If the SA

20 Hardware InstallationFigure 4-1. Installing a SAS 6/iR Adapter7Tighten the bracket screw, if any, or use the system’s retention clips to secure the

Hardware Installation 21Figure 4-2. Connecting the Cable9Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User’s Guid

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Driver Installation 23Driver InstallationThe Dell™ Serial-Attached SCSI (SAS) 6/iR controller requires software drivers to operate with Microsoft® Win

24 Driver InstallationInstalling the Windows DriverThis section documents the procedures used to install the Windows driver.Creating the Driver MediaP

Driver Installation 254From the list of drivers displayed, select the driver that you require. Select the self-extracting zip file and click Run. Copy

26 Driver Installation3Press the <S> key. The system prompts for the driver media to be inserted. NOTE: The driver can be provided using a prop

Driver Installation 27Installing a Windows Server 2003, Windows Server 2008, Windows Vista, or Windows XP Driver for a New RAID ControllerPerform the

www.dell.com | support.dell.comDell™ Serial-Attached SCSI 6/iRIntegrated and AdapterUser’s GuideModel UCS-61book.book Page 1 Monday, September 15, 2

28 Driver InstallationUpdating an Existing Windows Server 2003, Windows Server 2008, Windows XP, or Windows Vista DriverPerform the following steps to

Driver Installation 29Installing Linux DriverUse the procedures in this section to install the driver for Linux. The driver is updated frequently. To

30 Driver InstallationCreating a Driver Update Diskette Using DKMSPerform the following steps to create the DUD using the DKMS tool: NOTE: To work, t

Driver Installation 31Red Hat Enterprise Linux 5 Installation and Disk EnumerationThe operating system may not boot when Red Hat Enterprise Linux 5 is

32 Driver Installation4Press <Enter> to load the Linux kernel.5At the prompt Please insert the driver update floppy, click OK.The system selects

Driver Installation 334In the Disk Order window, change the disks to the following order:/dev/sdb/dev/sdc (if present)/dev/sda5Click OK and then click

34 Driver InstallationYou must see a message similar to the following one on the screen to confirm installation:<driver name>, <driver versio

SAS 6/iR BIOS 35SAS 6/iR BIOSThe BIOS of the Dell™ Serial-Attached SCSI (SAS) 6/iR controller offers the following features:• Support for multiple SAS

36 SAS 6/iR BIOSConfiguration UtilityStarting the Configuration Utility1Boot the system.2Press <Ctrl><C> during POST when prompted.If you

SAS 6/iR BIOS 37Navigating the Configuration UtilityThe navigation hints are displayed at the bottom of each screen. Online help is also available in

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

38 SAS 6/iR BIOSSelect New Array TypeThe two options for creating a new array are Create R1 Volume and Create R0 Volume. Additional information about

SAS 6/iR BIOS 39Array StatusStatus of the current arrayThe status definitions are given as:Optimal—All members of the array are online and ready.Degra

40 SAS 6/iR BIOSDrive StatusOk - Disk is online and fully functional.Missing - Diskette is not detected.Failed - Disk is not accessible or has reporte

SAS 6/iR BIOS 41View ArrayThe View Array screen allows you to view the current array configuration.Press <Alt+N> to view the next array. See the

42 SAS 6/iR BIOSExit ScreenIt is important to exit the SAS BIOS Configuration Utility properly, because some changes take effect only when you exit. F

SAS 6/iR BIOS 43There are several limitations when creating a RAID 0 virtual disk:• All disks must be either Dell-compliant SAS or SATA physical disks

44 SAS 6/iR BIOS5There are several limitations when creating a RAID 1 virtual disk:• All disks must be either Dell-compliant SAS or SATA physical disk

SAS 6/iR BIOS 45Synchronizing a Virtual DiskSynchronizing a virtual disk means that the firmware synchronizes the data on the secondary disk(s) with t

46 SAS 6/iR BIOSreplacing drives. Volumes that are migrated to another controller will be inactive and must therefore be activated.To activate a virtu

SAS 6/iR BIOS 47 NOTE: During the rebuilding of a volume the synchronization will be restarted from the beginning if a hard drive is added or removed

Contents 3Contents1 CAUTION: Safety Instructions. . . . . . . . . . 9SAFETY: General . . . . . . . . . . . . . . . . . . . . . . 9SAFETY: When Worki

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Troubleshooting 49TroubleshootingTo get help with problems with your Dell™ Serial-Attached SCSI (SAS) 6/iR controller, you can Contact Dell or access

50 TroubleshootingPhysical Disk Related IssuesTable 7-2. Physical Disk IssuesProblem Suggested SolutionThe system does not boot from the SAS 6/iR cont

Troubleshooting 51Configuration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility. Restart your system

52 TroubleshootingBIOS Error MessagesTable 7-4. BIOS Error MessagesMessage MeaningPress <Ctrl+C> to Enable BIOSWhen the BIOS is disabled, you ar

Troubleshooting 53Integrated RAID exception detected:The BIOS detected an exception with one or more RAID virtual disk. For additional troubleshooting

54 TroubleshootingAdapter removed from boot order!An controller that was previously in the boot order was not found. It has either been removed from t

Updating the Firmware 55Updating the FirmwareUpdating the Dell™ Serial-Attached SCSI (SAS) 6/iR controller firmware is achieved by flashing the firmwa

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Getting Help 57Getting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cabl

4 Contents5 Driver Installation . . . . . . . . . . . . . . . . . 23Installing the Windows Driver. . . . . . . . . . . . . . 24Creating the Drive

58 Getting HelpTechnical Support and Customer ServiceDell's support service is available to answer your questions about Dell™ hardware. Our suppo

Getting Help 59• Dell Marketing and Sales e-mail [email protected] (Asian/Pacific countries only)[email protected] (Canada only)• Anon

60 Getting HelpReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1Call Dell to o

Appendix C 61Regulatory NoticesFor additional regulatory information, please go to the Regulatory Compliance Homepage on www.dell.com at the following

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Appendix D 63Corporate Contact Details (Taiwan Only)Pursuant to Article 11 of the Commodity Inspection Act, Dell provides the following corporate cont

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Glossary 65GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in this document.AAdapterAn adapter enables th

66 GlossaryControllerA chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral de

Glossary 67FFirmwareSoftware stored in read-only memory (ROM) or Programmable ROM (PROM). Firmware is often responsible for the behavior of a system w

Contents 56 SAS 6/iR BIOS . . . . . . . . . . . . . . . . . . . . . 35POST Messages . . . . . . . . . . . . . . . . . . . . . 35BIOS Fault Code Mes

68 GlossaryMMHzMegahertz or one million cycles per second is a unit of frequency commonly used to measure the operating speed of a computer processor

Glossary 69connections. These connections fan out from the switch, leading directly to the devices where the data needs to go. Every device has its ow

70 GlossaryROMRead-only memory (ROM), also known as firmware, is an integrated circuit programmed with specific data when it is manufactured. ROM chip

Glossary 71SCSIportSCSIport driver is a Microsoft® driver for Windows® XP storage architecture, delivering SCSI commands to the storage targets. The S

72 GlossaryStorportThe Storport driver has been designed to replace SCSIport and work with Windows 2003 and beyond. In addition, it offers better perf

Index 73IndexBBIOS, 35Configuration Utility, 36fault code messages, 35POST messages, 35CConfiguration Utilityfunctions performed, 36navigating, 37over

74 IndexMManage Array, 41PPCI-E connector, 11RRAID, 11-12RAID 0, 12RAID 1, 12Red Hat Enterprise Linux, 23creating a driver diskette, 29installing with

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6 Contents7 Troubleshooting . . . . . . . . . . . . . . . . . . . 49BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . 49General Problems .

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Contents 7C Regulatory Notices . . . . . . . . . . . . . . . . . 61D Corporate Contact Details (Taiwan Only) . . . . . . . . . . . . . . . . . . . .