Dell PowerEdge C5220SystemsHardware Owner’sManualRegulatory Model: B04S
10 About Your SystemIndicatorsFigure 1-3. 8-Sled SKU Front Indicators (Rotated Counterclockwise 90°)Item Feature Status Description1, 3 LAN link LED O
100 TroubleshootingMemory IssuesIf you have installed incompatible memory modules, the system may not boot. Verify the memory you've installed ha
Troubleshooting 101 NOTE: Please refer to page 3 Important Information about Intel E3-1200v2 series processor’s support. NOTE: Intel E3-1220Lv2 will
102 TroubleshootingElectrical Short or OverloadRemove non-essential items such as extra controller cards or IDE/ATAPI devices to check for shorts and
Troubleshooting 103If the BIOS Setup Utility is accessible by pressing F2 during boot, reset the BIOS to factory defaults by pressing F3. Save and exi
104 Troubleshooting• Remove all peripherals, one at a time, and try to turn on the system. If after removing an option the system works, you may find
Troubleshooting 105• cs= to set the chip select AST2050: 2; default: get from SCU trapping.• flashtype=the flash chip type2:SPI• skip=type the skip si
106 TroubleshootingInstructions for Windows 2008 64bit win.bat:Change directory to .\socflashExecute win.bat on Local System with Windows OS.After fla
Troubleshooting 107FTP Server Update(Ex: ftp://user:[email protected]/s2gv112.bin)>ipmitool -H <BMC IP Address> -I lanplus -U root -P root r
108 Troubleshooting>ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x01 0x01 0x00 0x01Response: 34 firmware update task IDG
Troubleshooting 109BIOS System UpdateThis section describes the use of the AMI BIOS Flash Utility for updating system BIOS. Firmware Update Utility-AM
About Your System 11Item Feature Status Description6 Identity LED BlueOnBlueOffBlinking blueIdentifies the systemNormal statusIdentifies the system wi
110 TroubleshootingThe flash updating process starts automatically.4Remove the recovery jumper (JP11).
Jumpers and Connectors 1115Jumpers and ConnectorsSystem Board Jumpers and ConnectorsFigure 5-1 displays the system components on the system board.Figu
112 Jumpers and Connectors NOTE: BIOS default settings are loaded after an NVRAM clear procedure. All user defined settings are lost.1 Hard drive boa
Jumpers and Connectors 1132.5-inch Hard Drive Board ConnectorsFigure 5-2 shows the connectors on the 2.5-inch hard drive board.Figure 5-2. 2.5-inch Ha
114 Jumpers and Connectors3.5-inch Hard Drive Board ConnectorsFigure 5-3 shows connectors on the 3.5-inch hard drive board.Figure 5-3. 3.5-inch Hard D
Jumpers and Connectors 1158-Sled Backplane Back ConnectorsFigure 5-5 shows the connectors on the back of the backplane.Figure 5-5. 8-Sled SKU Backplan
116 Jumpers and Connectors12-Sled Backplane Front ConnectorsFigure 5-6 shows the 12-sled backplane front connectors.Figure 5-6. 12-Sled Backplane Fron
Jumpers and Connectors 117Power Distribution Board ConnectorsFigure 5-8 shows the connectors on the PDB.Figure 5-8. PDB Connectors1 MD2 Jumper 2 MD1 J
118 Jumpers and ConnectorsPDB Power and SMBus ConnectorsThis section provides information on the PDB power and SMBus connector pin out.Table 5-4. PDB
Getting Help 1196Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355).Dell provides several online and tele
12 About Your SystemFigure 1-4. 12-Sled SKU Indicators (Rotated Counterclockwise 90°)Item Feature Status Description1, 3 LAN link LED Off No link2, 4
120 Getting Help
12177IndexNumerics2.5-inch hard drive boardinstalling 77removing 762.5-inch hard drivesinstalling 71removing 693.5-inch hard driveinstalling 74removin
122contactingDell 119DDellcontacting 119DIMMconfiguration 64population rules 64Ggetting help 119HhandlingPOST error 55hard drive2.5-inch board 87repla
123replacing 1 GbE 87, 89replacing 10 GbE 87, 89SAS 89, 91, 93, 95SAS cables 93, 97modulesmemory 64OoptionsBIOS setup 18boot 18PpopulationDIMM 64power
124
About Your System 136 Identity LED BlueOnIdentifies the systemBlueOffNormal statusBlinking blue Identifies the system with an interval7 Power/Status G
14 About Your SystemFigure 1-5. 1Gb Mezzanine Indicators (Rotated Counterclockwise 90°)Item Feature Status Description1, 3 LAN activity LED Off No act
About Your System 15Figure 1-6. 10Gb Mezzanine Indicators (Rotated Counterclockwise 90°) NOTE: Intel 10Gb mezzanine card is supported by BIOS version
16 About Your System
Using the System Setup Program 172Using the System Setup ProgramStart MenuThe system employs the latest AMI Core BIOS, which is stored in Flash memory
18 Using the System Setup ProgramBIOS Setup Options at BootThe user initiates SETUP by pressing <F2> during POST.Console RedirectionThe console
Using the System Setup Program 19Configuring Special KeysConsole redirection uses ANSI terminal emulation, which is limited to basic ASCII characters.
Notes, Cautions, and WarningsInformation in this publication is subject to change without notice.© 2012 Dell Inc. All rights reserved.Reproduction of
20 Using the System Setup ProgramGeneral HelpIn addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This
Using the System Setup Program 21Server Platform Setup Utility ScreensConventionsThe following typographical conventions are used in the tables:• The
22 Using the System Setup ProgramMain MenuThe Main menu is the screen that is first displayed when you enter BIOS Setup.Menu Fields Settings CommentsM
Using the System Setup Program 23Asset Tag Displays the asset tag.MRC Version Displays the MRC version.ME Version Displays the ME version.BMC Version
24 Using the System Setup ProgramAdvanced MenuThe Advanced screen provides an access point to configure several options. On this screen, the user sele
Using the System Setup Program 25Power ManagementSATA Configuration SATA Devices Configuration.PCI Configuration PCI, PCI-X and PCI Express Settings.U
26 Using the System Setup ProgramCPU ConfigurationCPU power capping P-state 0*P-state 1P-state 2P-state 3P-state 4CPU power capping.Menu Fields Settin
Using the System Setup Program 27Active Processor Cores All*124Number of cores to enable in each processor package.Max CPUID Value Limit Disabled*Enab
28 Using the System Setup ProgramPrefetch ConfigurationeXecute-Disable Bit CapabilityDisabledEnabled*When disable, Intel CPUs that support the eXecute
Using the System Setup Program 29Menu Fields Settings CommentsAdvanced\CPU Configuration\Prefetch ConfigurationAdjacent Cache Line PrefetchDisableEnab
Important Information• Your system must have BIOS version 2.0.1 or later to support Intel Xeon E3-1200 v2 series processors. You can download the late
30 Using the System Setup ProgramMemory ConfigurationMenu Fields Settings CommentsAdvanced\Memory ConfigurationMemory Frequency Auto*1067 MHz1333 MHzA
Using the System Setup Program 31SATA ConfigurationMenu Fields Settings CommentsAdvanced\SATA ConfigurationEmbedded SATA ControllerOffIDEAHCI*RAIDDisa
32 Using the System Setup ProgramEmbedded SATA Link Rate Auto*1.5 Gbps3.0 GbpsAuto is default mode.Set SATA port to run on GEN1 mode by selecting 1.5
Using the System Setup Program 33Power Saving Features DisableEnable*Disable/Enable the feature that allows SATA hard drives to initiate link power m
34 Using the System Setup ProgramPCI ConfigurationMenu Fields Settings CommentsAdvanced\PCI ConfigurationEmbedded Network DevicesEmbedded Network Devi
Using the System Setup Program 35PCI Slot Configuration Disable if PCIe card is not installed.NOTE: Function supported after BIOS 2.0.X.PCIe Generatio
36 Using the System Setup ProgramEmbedded Network DevicesMenu Fields Settings CommentsAdvanced\PCI Configuration\Embedded Network DevicesEmbedded NIC1
Using the System Setup Program 37Active State Power Management ConfigurationEmbedded NIC2 DisabledEnabled with PXEEnabled without PXE*iSCSI Remote Boo
38 Using the System Setup ProgramMenu Fields Settings CommentsAdvanced\PCI Configuration\Active State Power Management ConfigurationOnboard LAN ASPM D
Using the System Setup Program 39PCI Slot ConfigurationMenu Fields Settings CommentsAdvanced\PCI Configuration\PCI Slot ConfigurationMezzanine slot Di
40 Using the System Setup ProgramUSB ConfigurationMenu Fields Settings CommentsAdvanced\USB ConfigurationEmbedded USB Controller DisabledEnabled*Disab
Using the System Setup Program 41USB PORT with BMC DisabledEnabled*Allows the users to electrically disable/enable the internal USB port which contact
42 Using the System Setup ProgramServer ManagementMenu Fields Settings CommentsServer ManagementACPI SPMI Table DisabledEnabled*ACPI SPMI Table.Set BM
Using the System Setup Program 43Power Staggering AC RecoveryImmediate*RandomUser DefinedImmediate: PowerOn (No Delay)\Random: (Auto)\User Defined: us
44 Using the System Setup ProgramSet BMC LAN ConfigurationMenu Fields Settings CommentsServer Management/BMC Network ConfigurationBMC LAN Port Configu
Using the System Setup Program 45IP Address xxx.xxx.xxx.xxx Enter IP address in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only).Su
46 Using the System Setup ProgramRemote Access ConfigurationMenu Fields Settings CommentsServer/Remote Access ConfigurationRemote Access DisabledEnab
Using the System Setup Program 47Serial Port Number COM1COM2 as SOL*Serial port numberSerial Port Address 3F8h/2F8h*2F8h/3F8hCOM1/COM2 IO port address
48 Using the System Setup ProgramView System Event Log
Using the System Setup Program 49 NOTE: Only provides a brief SEL description for the user. If the user needs more detailed information, refer to the
5Contents1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . 7Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . .
50 Using the System Setup ProgramBoot MenuThis page enables you to set POST boot parameters.Menu Fields Settings CommentsBootQuiet Boot DisabledEnabl
Using the System Setup Program 51Boot Mode BIOS*UEFIIf Boot Mode UEFI/BIOS is selected, only UEFI legacy boot devices are selected for bootup.1st Boot
52 Using the System Setup ProgramSecurity MenuMenu Fields Settings CommentsSecurityChange Supervisor PasswordSet Supervisor PasswordChange User Passwo
Using the System Setup Program 53Save and ExitMenu Fields Settings CommentsSave & ExitSave Change and Exit Exit system setup after saving the chan
54 Using the System Setup Program NOTE: For further specifications see UEFI Shell Specification at uefi.org/specs/.Load Optimal Defaults Restore/Load
Using the System Setup Program 55POST Error HandlingThis section provides information on POST error message and handling.Error MessagesError messages
56 Using the System Setup ProgramFigure 2-1. POST Error CodesStatus Code Description 0x90 Boot Device Selection (BDS) phase is started0x91 Driver c
Using the System Setup Program 570x9D USB Enable0xA0 IDE initialization is started0xA1 IDE Reset0xA2 IDE Detect0xA3 IDE Enable0xA4 SCSI initializati
58 Using the System Setup ProgramCommand Line Interfaces for Setup optionsThe SETUP menu provides setup options through the system configuration utili
Installing System Components 593Installing System ComponentsSafety MeasuresSystem components and electronic circuit boards can be damaged by discharge
6Sleds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . .
60 Installing System ComponentsInside the SystemFigure 3-1. Inside the SystemCAUTION: Many repairs may only be done by a certified service technician.
Installing System Components 61Sled ConfigurationThe following illustrations show the two server sled options and the sled numbering in each option.Fi
62 Installing System ComponentsSledsRemoving a Sled1Press the release latch down .2Pull the sled out of the system . CAUTION: Many repairs may only
Installing System Components 63Installing a SledPush the sled into the system until flush with the case and the release latch locks.CAUTION: Many repa
64 Installing System ComponentsMemory ModulesSupported DIMM ConfigurationThe following DIMM configurations are supported by the system. Figure 3-4. D
Installing System Components 65Supported MemoryNOTE: Only Intel Xeon E3-1200v2 family of products support 1600 MHz memory.Supported Memory Configura-t
66 Installing System Components12 sledDDR3 ECC UDIMM/2048 MB*111 VLP UDIMM1333/ 16002R x8 1Gb 2G •12 sledDDR3 ECC UDIMM/2048 MB*212 VLP UDIMM1333/ 160
Installing System Components 67Removing a Memory Module1Remove the sled from the system. See "Sled Configuration" on page 61.2Push the locki
68 Installing System ComponentsReplacing a Memory ModuleThe system board has four slots in two channels for the installation of memory modules. See &q
Installing System Components 69Hard DrivesThe following are examples showing the installation and removal procedures for the 2.5-inch and the 3.5-inch
About Your System 71About Your SystemThe system includes the following configurations: • 8-sled system board + 3.5-inch hard drive board + cables.• 8-
70 Installing System Components5Remove the four screws from the 2.5-inch hard drive bracket, then detach the hard drive from the bracket.HDD02.5” HDDH
Installing System Components 71Installing a 2.5-inch Hard Drive1Align the 2.5-inch hard drive bracket on the new hard drive then replace the four scre
72 Installing System ComponentsRemoving a 3.5-inch Hard Drive NOTE: Mixing SATA and SAS hard drives on the 2.5 and 3.5-inch hard drive board is not s
Installing System Components 73 3Remove the hard drive cables from the cable clips.4Disconnect the hard drive cables from the hard drive board and sys
74 Installing System ComponentsInstalling a 3.5-inch Hard Drive1Connect the hard drive cables A and B to a new hard drive.2Place the hard drive in the
Installing System Components 753Insert the hard drive cables into the cable clips.4Replace the hard drive bracket screws underneath the sled.HDD0HDD0H
76 Installing System ComponentsHard Drive BoardsRemoving a 2.5-inch Hard Drive Board1Remove the hard disks. See "Hard Drives" on page 69.2Di
Installing System Components 77Installing a 2.5-inch Hard Drive Board1Holding the board by the edges, place the hard drive board into the sled and con
78 Installing System ComponentsInstalling a 3.5-inch Hard Drive Board1Unpack the new hard drive board.2Holding the board by the edges, place the hard
Installing System Components 79Heat SinksThe following procedure as illustrated with an air shroud only applies to the 12-sled SKU system(Table 3-1).
8 About Your SystemFront-Panel Features and IndicatorsThe Dell PowerEdge C5220 server is available in either a 12-sled or 8-sled, each supporting eith
80 Installing System Components3Remove the heat sink/shroud assembly by tilting the backend up to clear the shroud from under the sled flange and then
Installing System Components 81Installing a Heat Sink/Shroud1Use a lint-free cloth, remove thermal grease from the heat sink.2Apply new thermal grease
82 Installing System ComponentsFigure 3-8. Final installed view of a heat sink/shroudThe following procedure as illustrated with an air shroud only ap
Installing System Components 83Removing a Heat Sink1Remove the required sled from the system. See "Sled Configuration" on page 61.2Loosen th
84 Installing System ComponentsInstalling a Heat Sink1Use a lint-free cloth, remove thermal grease from the heatsink.2Apply new thermal grease evenly
Installing System Components 85ProcessorsRemoving a Processor1Remove the heatsink. See "Removing a Heat Sink/Shroud" on page 79.2Release the
86 Installing System ComponentsInstalling a Processor 1Place the new processor into the socket. 2Close the locking latch.CAUTION: Positioning the proc
Installing System Components 87Mezzanine CardsReplacing a Mezzanine Card (Optional)A mezzanine card is an optional component and can only be installed
88 Installing System ComponentsFigure 3-11. Installing a Linking Board in a Mezzanine Card6Flip the mezzanine assembly over and align over the two gui
Installing System Components 89Figure 3-13. Securing a Mezzanine Assembly8Secure the assembly to the sled assembly with the provided screw.Removing a
About Your System 9Figure 1-2. 12-Sled SKU Front Features (Rotated Counterclockwise 90°) NOTE: PowerEdge C5220 systems with a service tag on the fron
90 Installing System ComponentsFigure 3-14. Removing a 1/10 GbE Mezzanine Assembly3Flip the assembly over and remove the provided screw securing the l
Installing System Components 91Installing a SAS Mezzanine Card with 2.5" HDDPrior to installing a mezzanine card, you must first remove the sled
92 Installing System ComponentsFigure 3-17. Installing a SAS Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine
Installing System Components 93Routing the 2.5" SAS Mezzanine CablesAfter installing a mezzanine card, you need to route the SAS cabling as depic
94 Installing System ComponentsFigure 3-19. Removing a SAS Mezzanine Assembly in a Sled3Flip the assembly over and remove the provided screw securing
Installing System Components 95Figure 3-20. Removing a SAS Mezzanine CardInstalling a SAS Mezzanine Card with 3.5" HDDPrior to installing a mezza
96 Installing System ComponentsFigure 3-21. Inserting a Linking Board on a 3.5" SAS Mezzanine Card8Flip the mezzanine assembly over and align ove
Installing System Components 97Routing the 3.5" SAS Mezzanine CablesAfter installing a mezzanine card, you need to route the SAS cabling as depic
98 Installing System Components2.5” SAS CableFigure 3-24. 2.5" SAS Cable3.5” SAS Cable 1The 3.5" SAS cable 1 is connected to the HDD0 connec
Troubleshooting 994TroubleshootingTroubleshooting SequenceServer Boot IssuesSystem Does Not Boot After Initial InstallationPower Connector Not Plugged
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