Dell PowerEdge 1750 Průvodce řešením problémů

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Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running the System Diagnostics
Troubleshooting Your System
Installing System Options
Installing Drives
Getting Help
Jumpers and Connectors
I/O Connectors
Abbreviations and Acronyms
Information in this document is subject to change without notice.
©2002DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, DellNet, Dell OpenManage, Dimension, Inspiron, Dell Precision, OptiPlex, and Latitude are trademarks of Dell Computer
Corporation; Xeon is a trademark and Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 17 Dec 2002
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Runni

Strany 2 - Jumpers and Connectors

 Table B-7.NICConnectorPinAssignments Network Cable Requirements The NIC supports a UTP Ethernet cable equipped with a standard RJ45-compatib

Strany 3 - System Board Connectors

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide The following list defines o

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CPU central processing unit DAC digital-to-analog converter DAT digital audio tape dB decibel(s) dBA adjusted decibel(s) DC direct current DDR 

Strany 5 - Back to Contents Page

EGA enhanced graphics adapter EIDE enhanced integrated drive electronics EMI electromagnetic interference EMM expanded memory manager EMS Expande

Strany 6 - I/O Connectors

ID identification IDE integrated drive electronics IRQ interrupt request K kilo- (1024) KB kilobyte(s) KB/sec kilobyte(s) per second Kb kilobit

Strany 7 - Serial Connector

mAh milliampere-hour(s) MB megabyte(s) Mb megabit(s) Mbps megabit(s) per second MBR master boot record MDA monochrome display adapter MGA monoc

Strany 8 - USB Connector

programmable array logic PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association PDB power distribut

Strany 9 - Integrated NIC Connector

small computer system interface sec second(s) SEC single-edge contact SDRAM synchronous dynamic random-access memory SIMM single in-line memory m

Strany 10 - Network Cable Requirements

W watt(s) WH watt-hour(s) X XMM extended memory manager XMS eXtended Memory Specification Z ZIF zero insertion force Back to Contents Page 

Strany 11 - Abbreviations and Acronyms

Back to Contents Page Introduction Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your system

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Back to Contents Page Jumpers and Connectors Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Jumpers—AGeneralExplanation 

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Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Indicators on the Optio

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Front-Panel Features Figure2-2 shows the controls, indicators, and connectors located behind the optional bezel on the system's front panel. Ta

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SCSI Hard-Drive Indicator Codes If the optional ROMB card is activated, two indicators on each of the hard-drive carriers provide information about

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l For PCI card information, see "Installing Expansion Cards" in "Installing System Options."  Figure 2-4. Back-Panel Features a

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System messages alert you to a possible operating system problem or to a conflict between the software and hardware. Table2-5 lists the system error

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initialization failure RAC. If the problem persists, you may need to replace the system board. See "Getting Help." Gate A20 failure Fault

Strany 19 - Introduction

PCI BIOS failed to install PCI device (option ROM) checksum failure is detected during shadowing. Contact the PCI device manufacturer to obtain a su

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System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that ident

Strany 21 - Front-Panel Features

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For ex

Strany 22 - Back-Panel Features

Back to Contents Page Finding Software Solutions Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh

Strany 23 - System Messages

Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the descriptions and locations of the system board

Strany 24 - Table 2-5.SystemMessages

 Back to Contents Page  IRQ5 Available IRQ6 Diskette drive controller IRQ7 Available IRQ8 Real-time clock/system CMOS IRQ9 ACPI functions (used for

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Back to Contents Page Running the System Diagnostics Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Using Server Administrat

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3. Reboot the system. If the system fails to boot, see "Getting Help." When you start the system diagnostics, a message is displayed s

Strany 27 - System Beep Codes

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Safety First—For You and You

Strany 28 - Alert Messages

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboa

Strany 29 - Finding Software Solutions

4. Enter the System Setup program and ensure that the mouse controller is enabled. See "Using the System Setup Program" in your User's

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l NIC cannot communicate with network. Action 1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics"

Strany 31 - System Diagnostics Features

Removing and Replacing the Optional Front Bezel The front bezel has system status indicators. A lock on the bezel restricts access to the power butto

Strany 32 - Error Messages

Closing the System Covers When closing the covers, close the right (larger) cover first and then close the left cover. Press firmly on the left cover

Strany 33 - Your System

l System Setup program loses system configuration information. l System date and time do not remain current. Action 1. Re-enter the time and dat

Strany 34 - Troubleshooting the Mouse

SCSI Backplane Board Connectors FigureA-4 shows the location of the connectors on the top of the SCSI backplane board. Figure A-4. Connectors on the

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l Ambient temperature is too high. l External airflow is obstructed. l An individual cooling fan has failed. See "Troubleshooting a Fan.&quo

Strany 36 - Inside the System

4. Remove the bezel if a bezel is attached. See "Removing and Replacing the Optional Front Bezel." 5. Turn off the system and attached p

Strany 37 - Opening the System Covers

13. Open the system. See "Opening the System Covers." 14. Remove all expansion cards installed in the system. See "Removing an Exp

Strany 38 - Troubleshooting a Wet System

  1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."

Strany 39 - Problem

10. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 11. Open the system. See "Opening the

Strany 40 - Troubleshooting a Fan

5. Ensure that each expansion card is firmly seated in its connector. See "Installing Expansion Cards" in "Installing System Options.&

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14. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 15. Open the system. See "Opening the

Strany 42 - Troubleshooting a CD Drive

Back to Contents Page Installing System Options Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Installing Expansion Cards 

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4. Slide the plastic expansion-card latch in the chassis wall up to the release position. 5. Install the new expansion card: a. Lower the car

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Memory Module Upgrade Kits The system is upgradable to 8 GB by installing combinations of 128-, 256-, 512-MB, 1-GB, or 2-GB registered memory module

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Back to Contents Page 

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After the system completes the POST routine, it runs a memory test. The system detects that the new memory does not match the system configuration in

Strany 47 - Installing System Options

Installing Microprocessors To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the

Strany 48 - Installing Memory Modules

Installing a Microprocessor  1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

Strany 49 - Memory Module Upgrade Kits

6. Install the microprocessor in the socket. See Figure6-9. a. If the release lever on the microprocessor socket is not all the way up, move it

Strany 50 - Removing Memory Modules

9. Close the system covers. See "Closing the System Covers" in "Troubleshooting Your System." 10. Reconnect your system and

Strany 51 - Installing Microprocessors

7. Install the ROMB backup battery: a. Position the battery board as shown in Figure6-11, and press it down into the two standoffs until it sna

Strany 52 - Installing a Microprocessor

3. Before replacing a fan, check the fan's power cable connection to verify that a loose connection is not the problem. If the problem is not r

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Installing a Power Supply 1. To install the replacement power supply, align the stud on the side of the power supply with the corresponding notch

Strany 54 - Installing a ROMB Card

 5. Install the new system battery. See Figure6-14. a. Support the battery connector by pressing down firmly on the positive side of the conne

Strany 55 - Removing a ROMB Card

Back to Contents Page Installing Drives Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Installing SCSI Hard Drives Install

Strany 56 - Removing a Power Supply

Back to Contents Page I/O Connectors Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector PS/2

Strany 57 - Replacing the System Battery

4. Insert the hard drive into the drive bay. See Figure7-1. 5. Close the hard-drive handle to lock the drive in place. 6. Replace the front

Strany 58

a. Match the back end of the drive with the back end of the carrier, which has a retention tab. b. Fit the right edge of the CD drive into the c

Strany 59 - Installing Drives

Figure 7-4. Installing a Diskette Drive in a Carrier  a. Fit the right edge of the diskette drive into the carrier tray, pressing the drive again

Strany 60 - Installing a CD Drive

If you are attaching multiple external SCSI devices, daisy-chain the devices using the cables shipped with each device. 4. Reconnect the system to

Strany 61 - Installing a Diskette Drive

Back to Contents Page Getting Help Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra

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[email protected] (for Asian/Pacific countries only) l Electronic Information Service [email protected] AutoTech Service Dell's automated te

Strany 63 - Configuring the Boot Device

Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a teleph

Strany 64 - Getting Help

Country Code: 61 City Code: 2 Government and Business toll-free:1-800-633-559 Preferred Accounts Division (PAD) toll-free:1-800-060-889 Customer C

Strany 65 - Before You Call

Home and Small Business toll-free:8008582222 Preferred Accounts Division toll-free:8008582062 Large Corporate Accounts GCP toll-free:800858

Strany 66 - Contacting Dell

Sales 0155947100 Fax 0155947101 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Website: support.euro.dell.c

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TableB-1 shows the icons used to label the connectors on the system.  Table B-1.I/OConnectorIcon Serial Connector Serial connectors support d

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Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational institutions, and medical institutio

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Home/Small Business Customer Care 0206744200 Relational Customer Care 0206744325 Home/Small Business Sales 0206745500 Relational Sales 02

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City Code: 11 Fax 0117060495 Switchboard 0117097700 Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sale

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 Back to Contents Page  Corporate Customer Care 08709080500 Preferred Accounts (500–5000 employees) Customer Care 01344373196 Central Governme

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Back to Contents Page Dell™PowerEdge™1750SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronym

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The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. FigureB-4 illustrates the pin numbers for these connectors

Strany 74 - Notes, Notices, and Cautions

 Figure B-6. USB Connector Pin Numbers   Table B-5.USBConnectorPinAssignments RAC Ethernet Connector The system's optional RAC circu

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