Dell Data Protection | Encryption Příručka pro rychlý start stáhnout pdf (Strana 23)

VE Quick Start Guide and Installation Guide 23

Generate a System Snapshot Log

To generate a System Snapshot Log for Dell Pro Support, in the Main Menu, select Support Tools.

From the

Support Tools

menu, select

Generate System Snapshot Log

At the indication that the file is created, select

If the ddpsupport user is activated, Dell Pro Support can retrieve the log from the DDP Enterprise Server - VE SFTP

server. If the ddpsupport user is not activated, contact Dell Pro Support.

For more information, see Customer Support.

DDP Enterprise Server - VE Maintenance

You must remove unnecessary DDP Enterprise Server - VE backups.

If the number of backups reaches ten or available disk partition space is at ten percent or less, no more backups are stored.

Existing backups are automatically removed, beginning with the oldest. If this condition occurs, you will receive an email

notification that disk allocation space is low.

DDP Enterprise Server - VE Troubleshooting

If an error occurs, you will receive an email notification. Based on the information in the email notification, follow these

steps:

Check applicable log files.

Restart services, as needed. It is a best practice to restart the services any time a settings change is made.

Generate a System Snapshot Log.

Contact

Dell Pro Support

. For more information, see Customer Support.

Post-Installation Configuration Tasks

After installation, some components of your environment may need to be configured, based on the Dell Data Protection

solution used by your organization.

Configure VE for Dell Data Protection | Cloud Edition

To configure VE to support Dell Data Protection | Cloud Edition, in the VE Remote Management Console, set the Cloud

Storage Protection Enabled protection policy to True.

Install and Configure EAS Management for Dell Data Protection | Mobile Edition

To use Dell Data Protection | Mobile Edition, you must install and configure EAS Management. If you do not intend to

use Dell Data Protection | Mobile Edition, skip this section.

Prerequisites

• The logon account for the EAS Mailbox Manager Service must be an account with permissions to create/modify

Exchange ActiveSync policy, assign policies to user mailboxes, and query information about ActiveSync devices.

• The EAS Configuration Utility must be run with Administrator permissions to modify files and restart Services.

• Network connection to the DDP Enterprise Server - VE is required.

• Have the hostname or IP address of the DDP Enterprise Server - VE available.

• Microsoft Message Queuing (MSMQ) must already be installed/configured on the server hosting the Exchange

environment. If not, install MSMQ 4.0 on Windows Server 2008 or Windows Server 2008 R2 (on the server hosting the

Exchange environment) – http://msdn.microsoft.com/en-us/library/aa967729.aspx

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