Dell Data Protection | Encryption Uživatelský manuál stáhnout pdf (Strana 14)

14 User Guide

Decrypting Folders in a Personal Account

If a personal folder is accidentally encrypted, the Administrator can grant temporary access to allow you to manage

encryption of your folders. Deselect folders that should be unencrypted. Also, you can remove folders from syncing by

unlinking the account or unsyncing personal folders that should remain unencrypted.

Understand the Cloud Edition System Tray Menu Items

Details Screen

The Cloud Edition Details screen provides helpful information, for example:

• For technical support, you can provide status or version information.

• To see an unobfuscated filename that is associated with a.xen file, select

Files > File State

• To search for a filename, select

Copy

at the bottom right and paste the contents into a Word file.

• To see who owns a folder, select

Folders

and scroll to the

FOLDER OWNERSHIP

column.

To access the Details screen:

Click the

Cloud Edition

system tray icon,

and then

click

Details...

The upper-left corner of the Details screen displays the following information:

Service Status: Status of the Cloud Edition Windows Service. Values are: Stopped, StartPending, StopPending,

Running, ContinuePending, PausePending, Paused

Run State: The device activation state. Values are: Active, Reactivating, Suspended, Suspending

User Mode: Internal user - a user within this domain address

External user - a user outside of this domain address

Registration Email: For Internal users, this is the domain email address. For External users, this is the email under which

they registered.

Server URL: DDP Server that communicates with this client.

Policy Last Modified: Date and timestamp of when the policy was last modified and consumed by the client.

Policy Version: Policy version generated by the DDP Server.

The Files and Folders areas of the Details screen display the following information:

Name: Name of the file or folder

Key: Key ID assigned to that folder (new files use that key for encryption)

Sync Client: The last sync client to sync that folder (Dropbox, Box, or OneDrive)

FolderOwnership: This value indicates who the folder is owned by. Value is determined by the Key ID.

FolderState: The folder state is typically

Idle

unless a sync client is working on a folder, in which case it would be

Enumerating.

Obfuscation Type: A set on each folder indicating what type of .xen files will be created in the cloud. This is a policy set

by your Administrator. If your Administrator selects

Extension only

, the actual filename with the

“.xen” extension will be displayed. If your Administrator selects

Guid

, a scrambled filename with the

“.xen” extension will display. This setting takes effect on new folders only.

To view log files, from the bottom-left corner of the Details screen, click View Log.

NOTE: Log files can be also be found at C:\ProgramData\Dell\Dell Data Protection\Cloud Edition.

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