
Troubleshooting Alerting Problems
You can use logged SNMP trap information to troubleshoot a particular type of DRAC 4 alert. SNMP trap deliveries are logged in the Trace Log by default.
However, since SNMP does not confirm delivery of traps, it is best to trace the packets on the managed system using a network analyzer or a tool such as
Microsoft's snmputil.
DRAC 4 Log Messages
DRAC 4 Log messages can be used by administrators to debug alerting from the DRAC 4. Table4-31 provides a list of the DRAC 4 log message ID numbers,
messages, and suggested actions to take.
Table 4-31. DRAC 4 Log Messages
NOTE: In Table4-31, the character "L" is sometimes displayed in the Message ID column. "L" represents the severity level or type of the message,
which can be one of the following: W (warning), E (error), S (severe), F (fatal), or A (always).
DHCP: no response from server, need LAN
address. The NIC cannot be enabled until a
response is received from the DHCP server.
Provides information only. No specific corrective action is indicated. Ensure that the DHCP
server is operational.
DHCP no response from server, using default PPP
addresses
Provides information only. No specific corrective action is indicated. Ensure that the DCHP
server is operational.
DHCP: no response from server, warm starting
with <IP address>
Provides information only. No specific corrective action is indicated. Ensure that the DHCP
server is operational.
SNMP: trap sent to <IP address>
Provides information only. No corrective action is necessary.
SNMP: internal failure during trap generation
Resets the DRAC 4 and retries the operation.
Provides information only. No corrective action is necessary.
Email paging attempts failed, SMTP protocol failure
A trace of the SMTP connection may be found in the trace log. Examine the trace log to
identify the source of the protocol failure, such as the connection could not be established
(SMTP server is down or an invalid IP address), an invalid email destination address, an
invalid domain in the email address, or the SMTP server does not support forwarding email.
Correct the problem and try again.
DRAC 4 hardware log event: <formatted hardware
log event>
Provides information only. No corrective action is necessary, unless the contents of the
hardware log indicate a problem. In this case, the corrective action is based on the problem
reported
Provides information only.
Provides information only.
DRAC 4 firmware update was initiated.
Provides information only.
DRAC 4 Firmware Update was initiated with config
to defaults option.
Provides information only.
Provides information only.
DRAC 4 hard reset, delay <seconds> was initiated
Provides information only.
DRAC 4 soft reset, delay <seconds> was initiated
Provides information only.
DRAC 4 graceful reset, delay <seconds> was
initiated
Provides information only.
DRAC 4 cfg2default reset, delay <seconds> was
initiated
Provides information only.
DRAC 4 shutdown was initiated
Provides information only.
Requested server {powerdown|powerup|
powercycle|hardreset|
graceshutdown|gracereboot|
gracereboot}
Provides information only.
Could not log graceful server action to hardware
log
Provides information only.
Provides information only.
Console redirect session enabled
Provides information only.
Console redirect session disabled
Provides information only.
Provides information only.
Provides information only.
Session cancelled from <IP-address>, max log in
attempts exceeded.
Provides information only.
Session cancelled from <IP-address>, due to
inactivity.
Provides information only.
Unvalidated session from <IP-address> cancelled.
Provides information only.
vt-100: log in {successful|authentication failed}
Provides information only.
Provides information only.
DRAC 4 shutdown through hwmon
Provides information only.
DRAC 4 shutdown due to voltage below threshold
Provides information only.
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