Dell PowerEdge VRTX Uživatelský manuál

Dell PowerEdge M820(For Dell PowerEdge VRTX Enclosure) Owner's ManualRegulatory Model: FHBRegulatory Type: FHB007

• Dell systems management application documentation provides information about installing and using the systems management software.• Any media that s

Error Code Message Information4. If the issue persists, see Getting Help.CPU0701Message CPU <number> protocol error detected.LCD Message CPU <

Error Code Message Information5. If the issue persists, see Getting Help.CPU0704Message CPU <number> machine check error detected.LCD Message

Error Code Message InformationCPU0803Message The power input for CPU <number> voltage regulator module is lost.LCD Message Lost power input for

Error Code Message InformationLCD Message CPU <number> voltage regulator module incorrectly configured. Check configuration.Details System perfo

Error Code Message InformationDetails The backplane may be necessary for proper operation. System functionality may be degraded.Action If removal was

Error Code Message InformationDetails The removed device may be necessary for proper operation. System functionality may be degraded.Action If removal

Error Code Message InformationAction Check presence, reinstall or reconnect, then reattempt the update. If the issue persists, see Getting Help.HWC401

Error Code Message InformationHWC5031Message IO module <number> is offline.Details The CMC has powered off the IOM.Action If the issue persists,

Error Code Message InformationAction Remove and reapply input power. If the issue persists, see Getting Help.HWC7002Message Server <number> heal

Error Code Message InformationAction Review System Log or front panel for additional information.LNK2700Message The <name> LAN heartbeat is lost

2Using The System Setup and Boot ManagerSystem Setup enables you to manage your system hardware and specify BIOS-level options.The following keystroke

Error Code Message InformationDetails The memory may not be seated correctly, misconfigured, or has failed. Memory size is reduced.Action Re-seat the

Error Code Message InformationAction Re-seat the memory modules. If the issue persists, see Getting Help.MEM0701Message Correctable memory error rate

Error Code Message InformationMEM1016Message Memory device at location <location> is not installed correctly.LCD Message Memory <location>

Error Code Message InformationDetails The memory may not be seated correctly, misconfigured, or has failed.Action Check the memory configuration. Re-s

Error Code Message InformationOSE0005Message Agent is not responding.Details Graceful shutdown request to an agent via the BMC did not occur due to a

Error Code Message InformationPCI1302Message A bus time-out was detected on a component at bus <bus>device<device>function <func>.De

Error Code Message InformationAction Cycle input power, update component drivers, if device is removable reinstall the device at the next scheduled se

Error Code Message InformationDetails System performance may be degraded, or system may fail to operate.Action Cycle input power, update component dri

Error Code Message InformationPCI1356Message A bus uncorrectable error was detected on a component at slot <number>.Details System performance m

Error Code Message InformationPCI2002Message A fatal IO error detected on a component at slot <number>.LCD Message Fatal IO error on slot <nu

• BIOS boot mode (the default) is the standard BIOS-level boot interface.• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extens

Error Code Message InformationAction Cycle input power, update component drivers, remove and reinstall the device at the next service window.PCI3010Me

Error Code Message InformationAction If unintended, verify drive installation. Remove and re-seat the indicated disk. If the issue persists, see Get

Error Code Message InformationAction Re-seat the memory modules. If the issue persists, see Getting Help.PST0129Message Memory is detected, but is not

Error Code Message InformationDetails System BIOS detected a failure with the DMA controller during system POST. Action Remove and reapply input pow

Error Code Message InformationPST0139Message Keyboard controller failed.LCD Message Keyboard controller failed. Power cycle system.Details System BIOS

Error Code Message InformationDetails System BIOS shutdown test failed during POST.Action Check system event log for CMOS battery exceptions. Remove

Error Code Message InformationAction Check system video and review event log for additional information.PST0256Message POST fatal error detected.LCD M

Error Code Message InformationAction Verify the input source is attached to the power supply. Verify the input power is within the operating requireme

Error Code Message InformationAction1. Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage.3. If

Error Code Message InformationLCD Message PSU redundancy degraded. Check PSU cables.Details The current power operational mode is non-redundant becaus

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.System Setup OptionsSystem S

Error Code Message InformationDetails The user-defined power settings have affected system operation.Action If unintended, review system configuration

Error Code Message InformationAction Wait for the media to be ready.RFM1006Message Removable Flash Media <name> is offline.Details At boot, the

Error Code Message InformationDetails The media is being prepared or is under maintenance. If the problem persists, reinstall the card. Action If uni

Error Code Message InformationRFM1203Message Internal Dual SD Module is not redundant.Details Internal Dual SD Module is not redundant.Action Install

Error Code Message InformationSEC0000Message The chassis is open.LCD Message Intrusion detected. Check chassis cover.Details The chassis is open. Syst

Error Code Message InformationSEC0031Message The chassis is open while the power is on.LCD Message Intrusion detected. Check chassis cover.Details The

Error Code Message InformationSEC0043Message BIOS Authenticated Code Module detected an Intel Trusted Execution Technology (TXT) error during POST.LCD

Error Code Message InformationSEC0608Message A password violation detected.Details This may apply to a physical or remote access attempt.Action Check

Error Code Message InformationAction Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support.SEL1204Mess

Error Code Message InformationDetails PXE is one way to boot a system from the network.Action Check the network and PXE server configuration.SEL1306Me

Menu Item DescriptionMiscellaneous SettingsDisplays options to change the system date, time, and so on.System Information ScreenMenu Item DescriptionS

Error Code Message InformationAction Check the network cable and network connections.SEL1508Message Member <number> could not join the Chassis G

Error Code Message InformationDetails FlexAddress is not implemented in one of the versions of firmware. Please update the firmware.Action Check firm

Error Code Message InformationTMP0104Message The system board <name> temperature is outside of range.LCD Message System board <name> tempe

Error Code Message InformationTMP0110Message The memory module <number> temperature is outside of range.LCD Message Memory module <number>

Error Code Message InformationLCD Message The <name> temperature is outside of range. Check FansAction Check the system operating environment an

Error Code Message InformationAction Check the system operating environment and review event log for fan failures.TMP0100Message Disk drive bay temper

Error Code Message InformationLCD Message Control panel temperature is outside of range.Details Ambient air temperature is too warm or one or more fan

Error Code Message InformationVLT0102Message Processor module <name> voltage is greater than the upper warning threshold.LCD Message Processor m

Error Code Message InformationVLT0200Message The system board <name> voltage is less than the lower critical threshold.LCD Message System board

Error Code Message InformationVLT0203Message The system board <name> voltage is greater than the upper critical threshold.LCD Message System boa

Menu Item DescriptionNOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating

Error Code Message Information3. If the issue persists, see Getting Help.VLT0207Message The memory module <number> <name> voltage is less

Error Code Message InformationAction1. Review system logs for power supply exceptions.2. Re-configure the system to minimum configuration, inspect and

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationLCD Message Memory module <number> <name> voltage is outside of range.Details System hardware detected an ov

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message Information2. Re-seat the PCIe mezzanine card.3. If the issue persists, see Getting Help.Warning MessagesA warning message alerts y

9Getting HelpContacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing

Menu Item DescriptionNumber of Cores per ProcessorAllows you to control the number of enabled cores in each processor. By default, the Number of Cores

Integrated Devices ScreenMenu Item DescriptionIntegrated RAID ControllerAllows you to enable or disable the integrated RAID controller. By default, th

Serial Communications ScreenMenu Item DescriptionSerial CommunicationAllows you to enable the COM port or Console Redirection options.Serial Port Addr

Menu Item DescriptionNOTE: When C state is enabled, the Monitor/Mwait sub-option must also be enabled. This field allows you to enable Monitor/Mwait i

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Menu Item DescriptionBIOS Update ControlAllows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do n

CAUTION: Anyone can access the data stored on your system if the system is running and unattended.NOTE: Your system is shipped with the system and set

Using Your System Password To Secure Your SystemNOTE: If you have assigned a setup password , the system accepts your setup password as an alternate s

If you do not enter the correct password in three attempts, the system displays the messageInvalid Password! Number of unsuccessful password attempts:

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.Boot Manager ScreenMenu Item

iDRAC Settings UtilityThe iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable var

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3Installing Server Module ComponentsRecommended ToolsYou may need the following items to perform the procedures in this section:• #1 and #2 Phillips s

6. Install the I/O connector cover(s) over the I/O connector(s).Figure 4. Removing and Installing a Server Module1. server module handle 2. release bu

Opening And Closing The Server ModuleOpening The Server ModuleCAUTION: Many repairs may only be done by a certified service technician. You should onl

Contents1 About Your System...7Introduction...

Closing The Server Module1. Ensure that no tools or parts are left inside the server module.2. Align the notches in the edges of the chassis with the

3. PCIe mezzanine card 2 - Fabric B 4. PCIe mezzanine card support bracket5. PCIe mezzanine card 3 - Fabric C 6. cooling shroud7. PCIe mezzanine card

Figure 7. Removing and Installing a Cooling Shroud1. tabs (4) 2. cooling shroud3. slots on the chassis (4)Installing A Server ModuleNOTE: Ensure that

Table 1. Supported Hard-Drive/Controller Card/Drive Backplane ConfigurationsNumber of DrivesDrive Population Storage Controller Card Type InstalledDri

3. Slide the hard drive/SSD out until it is free of the drive bay.If you are permanently removing the hard drive/SSD, install a blank insert.Figure 8.

Shutdown Procedure For Servicing A Hard Drive/SSDThis section applies only to situations where the server module must be powered down to service a har

Installing A Hard Drive/SSD In A Hard-Drive/SSD Carrier1. Insert the hard drive/SSD into the hard-drive/SSD carrier with the drive’s controller board’

4. Hold both edges of the backplane near the server module chassis and lift the backplane away from the server module.Figure 10. Removing and Installi

Figure 11. Removing and Installing the Hard-Drive/SSD Backplane (Half-Length)1. guide pins (3) 2. backplane connector3. hard-drive/SSD backplane 4. ha

PCIe Mezzanine CardsThe server module supports Dell PCIe mezzanine cards. x8 PCIe Gen 2 cards are supported. No other mezzanine cards, such as Etherne

Removing And Installing A Server Module... 27Removing A Server M

7. Install the server module in the enclosure.Figure 12. Removing and Installing a PCIe mezzanine Card1. PCIe mezzanine cards (2) 2. Fabric B PCIe mez

8. Close the server module.9. Install the server module in the enclosure.Network Daughter Card/LOM Riser CardRemoving The Network Daughter Card/LOM Ri

Installing The Network Daughter Card/LOM Riser CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform t

6. Check if the new SD card is functioning properly.If the problem persists, see Getting Help.Figure 14. Replacing the SD Card1. SD card 2. management

4. If installed, remove the USB key.5. Insert the new USB memory key into the USB connector.6. Close the server module.7. Install the server module in

5. Install the server module in the enclosure.Figure 16. Replacing the SD vFlash Card1. SD vFlash card 2. SD vFlash card slot identification label3. S

4. Lift the processor/DIMM blank away from the system.Figure 17. Removing and Installing a Processor/DIMM Blank1. processor socket 2. processor/DIMM b

Processors• Your system supports up to four Intel Xeon processor E5-4600 v2 and E5-4600 product family.• Dual-processor configuration is supported.• U

5. Remove the heat sink.Set the heat sink upside down on the work surface to avoid contaminating the thermal grease.Figure 18. Installing and Removing

8. Similarly, release the socket-release lever near the label marked CLOSE 1st from the locked position. Rotate the lever 90 degrees upward.Figure 19.

Mode-Specific Guidelines...59Sample Memory C

11. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.CAUTION: If you are permanen

Installing A ProcessorCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple rep

6. Install the heat sink:If you are:Reinstalling a heat sinkUse a clean, lint-free cloth to remove the existing thermal grease from the heat sink.Upgr

3. Install an I/O connector cover on the I/O connector(s) at the back of the board.WARNING: The processor and heat sink can become extremely hot. Be s

9. Remove the storage controller(s).Figure 21. Removing and Installing the System Board1. I/O connector cover 2. retention pin3. system board 4. tabs

Installing The System BoardCAUTION: Exercise care when removing and installing the system board in the sled, to prevent any damage to the system board

The system contains 48 memory sockets split into four sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels. I

channel 1: memory sockets B2, B6, and B10channel 2: memory sockets B3, B7, and B11channel 3: memory sockets B4, B8, and B12Processor 3 channel 0: memo

Processor TypeDIMM TypeDIMMs Populated/ChannelOperating Frequency (in MT/s) Maximum DIMM Rank/Channel1.5 V 1.35 V3 1333, 1066, and 8001066 and 800 Dua

Table 2. Processor and Heat Sink ConfigurationsProcessor ConfigurationProcessor Type (in Watts)Heat SinkNumber of DIMMsMaximumReliability, Availabilit

9 Getting Help...159Contacting Dell...

available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4 GB = 64 GB.NOTE: Memory sparing does not offer pro

System Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot Population96 4 24 2R x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7,

System Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot PopulationB2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12Table 4.

System Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot Population128 8 162R x4, 1333 MT/s2R x4, 1600 MT/sA1, A2, A3, A

Removing Memory ModulesWARNING: The DIMMs are hot to touch for some time after the server module has been powered down. Allow time for the DIMMs to co

12. Install the server module in the enclosure.Figure 23. Installing and Removing a Memory Module or Memory Module Blank1. memory module or memory bla

6. Locate the appropriate memory module socket(s).7. Press the ejectors on the memory module socket down and out to allow the memory module to be inse

4. To remove the battery, press down firmly on the positive side of the connector and lift the battery out of the securing tabs at the negative side o

Removing The Storage Controller CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

Installing The Storage Controller Card1. Holding by its edges, position the storage controller card so that the card-connector aligns with the system

1About Your SystemIntroductionThis document provides information on the Dell PowerEdge M820 server module that is specifically configured for the Powe

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4Troubleshooting Your SystemSafety First—For You and Your SystemCAUTION: Many repairs may only be done by a certified service technician. You should o

Troubleshooting Hard DrivesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simpl

Troubleshooting An Internal SD CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

Troubleshooting The Server Module System BoardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubl

5Using System DiagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

Menu DescriptionResults Displays the results of all tests that are executed.System Health Provides the current overview of the system performance.Even

6Jumpers And ConnectorsSystem Board Jumper SettingsCAUTION: Many repairs may only be done by a certified service technician. You should only perform t

System Board ConnectorsFigure 26. System Board ConnectorsTable 6. System Board ConnectorsItem Connector Description1 PWRD_EN, NVRAM_CLR System configu

Item Connector Description8 MEZZ4_FAB_B PCIe mezzanine card connector for Fabric B9 NETWORK DAUGHTER CARD 2 (bNDC2)Network daughter card connector10 C

Front-Panel Features And IndicatorsFigure 2. Front-Panel Features and Indicators1. drive bay 0 2. drive bay 13. SAS hard drives/PCIe SSDs 4. status/id

4. Relocate the jumper plug to disable the password feature.5. Reinstall the system board.6. Close the server module.7. Install the server module in t

7Technical SpecificationsProcessorProcessor type Up to four Intel Xeon E5-4600 and E5-4600 v2 product family processorMemoryArchitecture 1600 MT/s, 13

ConnectorsFrontUSB Three 4-pin, USB 2.0-compliantInternalUSB Two 4-pin, USB 2.0-compliantSD Two internal SD cards dedicated for the hypervisorPCIe Mez

EnvironmentalNOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to 5 °C or up to 40 °C for a maximum of 10

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8System MessagesLCD Status MessagesThe LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For in

Error Code Message InformationAMP0300Message The system board <name> current is less than the lower warning threshold.Details System board <n

Error Code Message Information2. Check system logs for power related failures.3. Review system configuration changes.4. If the issue persists, see Get

Error Code Message InformationDetails Disk drive bay <name> current is outside of the optimum range.Action1. Review system power policy.2. Check

Error Code Message InformationAMP0313Message System level current is less than the lower warning threshold.LCD Message System level current is outside

Figure 3. Hard-Drive/SSD Indicators1. drive activity indicator (green) 2. drive status indicator (green and amber)NOTE: If the drive is in Advanced Ho

Error Code Message InformationAMP0318Message Chassis power level current is less than the lower warning threshold.Details Chassis power level current

Error Code Message InformationDetails Chassis power level current is outside of the optimum range.Action1. Review system power policy.2. Check system

Error Code Message InformationAction Check the operating system, application, hardware, and system event log for exception events.ASR0100Message The B

Error Code Message InformationASR0105Message The operating system watchdog timer powered off the system.Details The operating system or an application

Error Code Message InformationAction Allow the battery to charge. If the issue persists, see Getting Help.BAT0007Message The storage battery has faile

Error Code Message InformationDetails The <name> battery is either missing, bad, or unable to charge due to thermal issues.Action Check system f

Error Code Message InformationCPU0003Message CPU <number> is stuck in POST.Action1. Turn system off and remove input power for one minute. Reap

Error Code Message InformationCPU0010Message CPU <number> is throttled.Details The CPU is throttled due to thermal or power conditions.Action Re

Error Code Message InformationAction Check system operating environment, fans, and heat-sinks.CPU0200Message CPU <number> <name> voltage i

Error Code Message Information4. If the issue persists, see Getting Help.CPU0203Message CPU <number> <name> voltage is greater than the