
Licensed Customer Confidential Configuring the SyncManager
Email Continuity Administrator Guide version 6.5 (1st ed.) 55
NOTE Specific Mailbox Required
The Microsoft Exchange Server dialog box must reflect a specified mailbox that
the configuration process can successfully resolve. To ensure this, click Check
Name in the dialog. If the check fails, you may need to provide a fully qualified
domain name for the mail server.
6 In the Contacts Schedule Information dialog box, schedule the
synchronization of users’ contact data. Because this process is more
intensive than the directory synchronization, you should schedule it for
non-peak-load times and, preferably, weekly frequency. The process does
not modify any of the data.
a. Select a Frequency, including Day and Start Hour. Indicate whether
the start hour is AM or PM. (Remember, noon is 12:00 PM and
midnight is 12:00 AM.)
b. Click Next.
NOTE Avoid Sync Process Overlap
Schedule directory, contact, and calendar synchronization processes so that
they do not overlap. Allow sufficient time for one to complete before the next
begins.
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