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Licensed Customer Confidential Provisioning Wireless Continuity for BlackBerry

Email Continuity Administrator Guide version 6.5 (1st ed.) 71

To create a BlackBerry client user group:

1 From the BAS navigation menu, under the BlackBerry solution

management section, click Group > Create a group. The Create a

group page appears.

2 Enter a Name for the group, then click Save. The new group is listed on

the Create a group page.

3 Click the name of the group. The Manage groups page appears.

4 Scroll to the bottom of the page and click Add users to group

membership.

5 Use the BAS search features to find all users who will use the BlackBerry

client, or import them from a file using the BAS import feature.

6 When the user list is complete, click Add to group membership.

NOTE Removing the BlackBerry Client for Users

To remove (uninstall) the BlackBerry client for a user, remove those user from

the BlackBerry client user group.

To assign the software configuration to the BlackBerry client user group:

1 From the BAS navigation menu, under the BlackBerry solution

management section, click Group > Manage groups. The Manage

groups page appears.

2 Click the name of the BlackBerry client user group you created. When the

group information appears, click the Software configuration tab.

3 Scroll to the bottom of the page and click Edit group. The available

software configurations appear.

4 Move the BlackBerry client software configuration you created from the list

of Available software configurations to the list of Current software

configurations. Scroll to the bottom of the page and click Save All.

Sending the Agent to Users by Email

You can notify device users of the Wireless Continuity for BlackBerry feature and

provide instructions on how to use it by email. However, this deployment method

is not recommended as it will deploy the basic software with none of the

configurations described in the previous sections. As a result, you will have to

provide users with the information required to manually configure their local

device firewalls and network access in order for the agent to function properly.

To send installation instructions to device users:

1 Log in to Email Continuity as an administrator.

2 In the navigation menu, click BlackBerry Administration. The

BlackBerry Device Information page appears.

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