Dell™PowerVault™500SystemsHardwareOwner'sManual About Your System Using the System Setup Program Installing System Components Troublesho
Invalid NVRAM configuration, Resource Re-allocated System detected and corrected a resource conflict. No action is required. Keyboard Controller failu
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo
Back to Contents Page Dell™PowerVault™500SystemsHardwareOwner'sManual Information in this document is subject to change without notice. ©
Back to Contents Page Running the System Diagnostics Dell™PowerVault™500SystemsHardwareOwner'sManual Using Server Administrator Diagn
Click the testing option in the Main Menu window. Table5-1 provides a brief explanation of testing options. Table 5-1. System Diagnostics Testing Op
Back to Contents Page Getting Help Dell™PowerVault™500SystemsHardwareOwner'sManual Contacting Dell Contacting Dell For customers
Back to Contents Page Glossary Dell™PowerVault™500SystemsHardwareOwner'sManual This section defines or identifies technical terms, abb
device driver — A program that allows the operating system or some other program to interface correctly with a peripheral. Some device drivers—such as
subsystems include integrated host adapter circuitry.) To add a SCSI expansion bus to your system, you must install or connect the appropriate host ad
and RAM) and add-in memory modules (DIMMs). MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives stores data and
Back to Contents Page About Your System Dell™PowerVault™500SystemsHardwareOwner'sManual Other Information You May Need Accessing S
SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SDRAM — Synchronous dynamic rand
W — Watt(s). WH — Watt-hour(s). win.ini file — A start-up file for the Windows operating system. When you start Windows, it consults the win.ini file
Back to Contents Page Installing System Components Dell™PowerVault™500SystemsHardwareOwner'sManual Recommended Tools Inside the Sy
l Key to the system keylock l #1 and #2 Phillips screwdrivers l T-10 Torx driver l Wrist grounding strap Inside the System In Figure3-1,
accessible through the front bezel displays the system's status. Removing the Front Bezel 1. Using the system key, unlock the bezel. 2.
3. Push down the latch to lever the cover into the closed position. 4. Rotate the latch release lock in a clockwise direction to secure the co
3. Pull the ends of the blank outward until the blank is free. Installing a Drive Blank Thedriveblankiskeyedtoensurecorrectinsertioni
4. Replace the front bezel, if it was removed in step 1. Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier 1. If
1. Insert the SATA hard drive into the hard-drive carrier with the connector end of the drive at the rear. See Figure3-6. 2. Align the screw h
Power Supplies Your system supports one or two power supplies rated at an output of 750 W. If only one power supply is installed, it must be insta
Front-Panel Features and Indicators Figure1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system&a
Replacing a Power Supply 1. With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure3-8.
Figure 3-9. Removing and Installing a Cooling Fan Replacing a Cooling Fan 1. Ensure that the fan handle is upright and lower the fan into its
Installing the Cooling Shroud 1. Align the hinges on the shroud pivots located on either end of the fan bracket. See Figure3-10. 2. Slowly
Replacing the Fan Bracket 1. Insert the two tabs on the right side of the fan bracket into the two slots on the system board tray. 2. Gentl
6. Attach any cables from the SAS controller daughter card to the backplane, referring to Figure3-13, Figure3-14, or Figure3-15 for the cabling
Removing a SAS Controller Daughter Card 1. Disconnect any battery connectors if applicable. 2. Disconnect the control panel cable. See Remo
Removing a RAID Battery 1. Disconnect the cable between the RAID battery and the SAS RAID controller daughter card. See Figure3-16. 2. Press
d. When the card is seated in the connector, close the expansion-card latch. See Figure3-17. Figure 3-17. Installing an Expansion Card 6. Con
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See Openi
2. Open the system. See Opening the System. 3. Remove the plastic filler plug from the system back panel. See Figure3-19. 4. Remove the
Table1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system. For example
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Remove the bezel. See Remo
Removing and Replacing the Tape Drive Cable Retention Bracket. 5. Disconnect the cable from the back of the diskette drive. 6. Release the d
Installing the Diskette Drive Into the Drive Carrier 1. Align the back of the diskette drive with the back of the carrier. 2. Add the shim
3. Remove the four screws affixing the tape drive blank to the rails, and set the rails aside for installation onto the drive. See Figure3-24.
toward the front of the system and disengaging the bracket from the chassis wall. See Figure3-25. To replace the bracket, align the bracket clips wit
Non-Optimal Memory Configurations System performance can be affected if your memory configuration does not conform to the preceding installation guide
6. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket.
5. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure3-26. 6. Replace the m
7. Wait 30 seconds for the heat sink to loosen from the processor. 8. Open the other heat sink retention lever. 9. If the heat sink has no
¡ Using a clean lint-free cloth, remove the existing thermal grease from the heat sink you removed in step 10. ¡ Open the grease packet included wi
Connecting External Devices When connecting external devices to your system, follow these guidelines: l Most devices must be connected to a specifi
5. Install the new system battery. a. Support the battery connector by pressing down firmly on the positive side of the connector. b. Hold the
Installing the Left Riser Board 1. Place the riser board in the expansion-card cage so that the six securing tabs are fully inserted in the si
Installing the Central Riser Board 1. Fitting the two guides over the guide pins on the system board, gently lower the central riser board until
Installing the Sideplane Board 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2.
7. Disconnect the SAS cable(s) and control panel cable from the backplane connectors. See SAS and SAS RAID Controller Daughter Card Cabling Guidelin
10. If applicable, reconnect the internal tape drive. See Removing and Installing an Internal SCSI Tape Drive. 11. If applicable, reconnect th
Installing the Control Panel Assembly 1. Insert the display module into the chassis cutout and secure with the two Torx screws. 2. Affix the
13. Remove the SAS backplane. See Removing the SAS Backplane Board. 14. Remove the system board: a. Pull the system-board tray riser releas
13. Replace the expansion-card cage. See Replacing the Expansion-Card Cage. 14. If applicable, replace any expansion cards. See Installing an Exp
Back to Contents Page Jumpers and Connectors Dell™PowerVault™500SystemsHardwareOwner'sManual System Board Jumpers System Board Con
LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the syste
Table 6-2. System Board Connectors SAS Backplane Board Connectors Connector Description 1 RAC_CONN2 Remote Access Control (RAC) card 2 2
Figure6-3 and Figure6-4 show the location of the connectors on the three SAS backplane board options. Figure 6-3. SAS Backplane Board Components: 3
Expansion-Card Riser-BoardComponentsandPCIBuses Figure6-6, Figure6-7, and Figure6-8 show the components on the optional PCI-X/PCIe expansio
Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in d
Back to Contents Page Using the System Setup Program Dell™PowerVault™500SystemsHardwareOwner'sManual Entering the System Setup Progra
Figure 2-1. Main System Setup Program Screen Table2-2 lists the options and descriptions for the information fields that appear on the main System
CPU Information Screen Table2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen. Table 2-4
Serial Communication Screen Table2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen.
Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following options: l Save Changes and Exit
Using the System Password After a system password is assigned, only those who know the password have full use of the system. When the System Passwor
E1610 PS # Missing No power is available from the specified power supply; specified power supply is improperly installed or faulty. See Troubleshootin
Deleting or Changing an Existing System Password 1. When prompted, press <Ctrl><Enter> to disable the existing system password. If
Disabling a Forgotten Password See Disabling a Forgotten Password. Baseboard Management Controller Configuration The Baseboard Management Controll
Back to Contents Page Troubleshooting Your System Dell™PowerVault™500SystemsHardwareOwner'sManual Safety First—For You and Your Syste
Table 4-2.IRQAssignmentDefaults Troubleshooting External Connections Loose or improperly connected cables are the most likely source of problem
Problem l System message indicates a problem with the keyboard l Keyboard is not functioning properly Action 1. Enter the System Setup progr
2. If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the
Troubleshooting a NIC Problem l NIC cannot communicate with network. Action 1. Run the appropriate online diagnostic test. See Running the S
8. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics. If the tests fail, see Getting Help. Troubleshooting a D
Troubleshooting Power Supplies Problem l System-status indicators are amber. l Power-supply fault indicators are amber. l Front-panel status
Problem l System-status indicator is amber. l Systems management software issues a fan-related error message. l Front panel LCD indicates a probl
Solving Problems Described by LCD Status Messages The code and text on the LCD can often specify a very precise fault condition that is easily corre
6. Open the system. See Opening and Closing the System. 7. Reseat the memory modules in their sockets. See Installing Memory Modules. 8.
12. Open the system. See Opening and Closing the System. 13. Remove all expansion cards installed in the system. See Removing an Expansion Ca
Troubleshooting an External SCSI Tape Drive Problem l Defective tape drive l Defective tape cartridge l Missing or corrupted tape-backup soft
1. Run the appropriate online diagnostics test. See Using Server Administrator Diagnostics. Depending on the results of the diagnostics test, proc
1. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics. 2. Enter the System Setup program and ensure that th
4. Open the system. See Opening and Closing the System. 5. Ensure that each expansion card is firmly seated in its connector. SeeInstalling a
If the tests fail or the problem persists, continue to the next step. 8. Turn off the system and attached peripherals, and disconnect the system fro
System Messages Systemmessagesappearonthescreentonotifyyouofapossibleproblemwiththesystem.Table1-3 lists the system messages that c
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