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System Center Data Protection Manager 2007 Operations Guide Microsoft Corporation Published: Sep 2007 Abstract This guide provides recommendations f

10 In This Section Using Windows Maintenance Tools on the DPM Server Applying Operating System Updates to the DPM Server Running Antivirus Software

100 Performance Object and Counter Description Value That Might Indicate a Problem Possible Causes large processing load on both the protected comp

101 In This Section Modifying Workloads Increasing Capacity See Also Managing Performance Modifying Workloads DPM offers several methods that you ca

102 See Also Increasing Capacity Managing Performance Using Network Bandwidth Usage Throttling Network bandwidth usage throttling limits the amount

103 See Also Improving Performance Modifying Workloads Using On-the-Wire Compression Compression decreases the size of data being transferred during

104 To stagger synchronization start times 1. In DPM Administrator Console, click Protection on the navigation bar. 2. In the display area, select

105 As part of the scheduling options, you can configure a duration or time window when consistency checks jobs can run. For example, you can config

106 Managing DPM Performance on a WAN Performance is a serious consideration when the DPM server and the servers that it is protecting are connected

107 Change to protection group Job cancellations Add or remove data sources Replica for the protected computer and archive jobs for time zone Chan

108 See Also Managing Performance Managing Tape Libraries This section explains how to manage tape libraries and stand-alone tape drives that are a

109 2. For SCSI connections, ensure that the logical unit number (LUN) for each device is unique. 3. Ensure that Device Manager lists all tape lib

11 Windows Tool Considerations For more information about this issue, see the Microsoft Knowledge Base article Shadow copies may be lost when you d

110 <Drive SerialNumber="HUL4B06579" SCSIPort="10" SCSIBus="23" SCSITargetId="80" SCSILun="4&q

111 See Also Disabling Tape Libraries and Tape Drives Managing the Tape Catalog DPM maintains metadata for each tape, referred to as the tape catalo

112 3. In the Display pane, select the tape to be used for cleaning, and then in the Actions pane, click Mark as cleaning tape. To clean a tape dri

113 If you add or remove tapes to the tape library using Unlock door or Add tape, DPM will automatically inventory the library. If you add or remove

114 Managing Suspect Tapes A suspect tape is a tape that has conflicting identification information. Tapes are marked as suspect in the following ca

115 Reason the tape is suspect Resolution this tape as a cleaning tape again. The bar code of a tape is changed after the OMID has been written. P

116 2. In the Display pane, click a protection group. 3. In the Actions pane, click View tape list. Rotating Tapes Offsite DPM Administrator Cons

117 recovery. Copy library is available only when the job cannot be completed using only the tape library selected in Primary library. • When the

118 Recovering Data from Tapes Recovering Data from Tapes Created by Another DPM Server To recover data from tapes created by another DPM server, s

119 server failure occurs, by using a combination of the features in DPM and the DPM System Recovery Tool. The procedures for routine data recovery

12 Updates to DPM are available through Microsoft Update, which is a service from Microsoft that delivers required updates from the Microsoft Update

120 organization's data should your facility be damaged or destroyed. Tape is a popular medium for offsite storage. 3. Add a secondary DPM se

121 DPM runs the pre-backup and post-backup scripts by using the local system account. As a best practice, you should ensure that the scripts have R

122 For more information about backing up and restoring system state for a domain controller, see "Introduction to Administering Active Directo

123 Backup of DPM Servers You should protect the following components of a DPM server: • The DPM database, which is required for DPM recovery. • R

124 Using the topology shown in the illustration, if data loss occurs on the file server, you can recover the data from the primary DPM server. If

125 steps: a. On the Agents tab in the Management task area, select a primary DPM server. b. In the Details pane, next to Protected servers enable

126 Backing Up DPM Databases to Tape You can use a DPM server to protect its own database by backing up the database to tape. We recommend that you

127 Using Reports Backing Up DPM by Using Third-Party Software The process for archiving the replicas and databases by using non-Microsoft software

128 To back up databases by using DPM-enabled backup software 1. In the console tree of the backup program, browse to \Program Files\Microsoft DPM\

129 Note Some VSS-enabled backup software does not have a SQL VSS Requester for backing up SQL Server databases through the VSS infrastructure and

13 To prevent data corruption of replicas and recovery points, configure the antivirus software to delete infected files rather than automatically c

130 The DPMBackup.exe program is stored on the DPM server in the folder \Program Files\Microsoft DPM\DPM\bin. DPMBackup requires Administrator right

131 feature that helps you recover a system that will not start. DPM SRT backs up the system volume and master boot record by copying the entire vol

132 DVD, and view the topics "How Much Space Should I Allocate for the File Store?" and "Installation." See Also Configuring Bac

133 In This Section Switching Protection If the Primary DPM Server Fails Recovering Protected Computers Recovering DPM Servers How to Perform a Bare

134 Parameter Description -dpmservername The name of the server to which you are switching protection -psname The name of the protected computer

135 Note The SwitchProtection.ps1 script is available on the DPM 2007 product DVD. During DPM setup, the script is installed to the installation pa

136 • Throttling. Click Modify to enable throttling. • Notification. Click Send an e-mail when the recovery completes and specify the recipients t

137 Recovering DPM Servers If the server is inaccessible, set up a new server either by restoring the DPM server image using DPM System Recovery Too

138 DPM Administrator Console is manual replica creation pending. If a replica recovery fails, the replica status changes to inconsistent, which pre

139 the server as a member in the format of Domain/Name. If protection fails after completing the steps in the previous procedure, perform the follo

14 Managing the DPM Database Volume The DPM database (DPMDB) location is specified during DPM installation. When you use the dedicated instance of S

140 Parameter Description -Sync Synchronizes restored databases and reallocates missing replica volumes. You must run DpmSync –Sync after you res

141 Using Pre-Backup and Post-Backup Scripts A pre-backup script is a script that resides on the protected computer, is executed before each DPM bac

142 sources) or name (for all other data sources). The data source name for application data should be in the form of Instance\Database for SQL, Sto

143 To perform this task Select group in the Protection task area • Modify disk allocation Either the protected data source or the protection gr

144 Classes Added by DPM DPM adds one class, ms-SrvShareMapping, to the Active Directory directory service when you enable end-user recovery. This c

145 Attribute Description computer name in a string. ms-ProductionSrv-Share Attribute Provides the protected computer share name and protected co

146 Attribute Value rangeUpper 260 isSingleValued TRUE showInAdvancedViewOnly TRUE adminDisplayName ms-ProductionSrv-Share adminDescription Id

147 on that computer Vw_DPM_Alerts: List of all alerts from the last 30 days. Field Data type Description Severity Integer 0=Error 1=Warning 2=

148 Vw_DPM_Disk_Usage_Replica: Disk usage statistics for replicas in the storage pool. Field Data type Description PhysicalPath String The name

149 3=Yearly Vw_DPM_DiskRecoveryPoints: Counts for disk recovery points available for each data source. Field Data type Description DataSourceNa

15 To locate DPM servers by using Adsiedit 1. Run adsiedit.msc. 2. Right-click the Domain node, point to New, and then click Query. 3. Enter a n

150 Vw_DPM_Media: Provides information about state of all tapes known to DPM. Field Data type Description MediaLabel String The label on the ta

151 PGId GUID Identifier of the protection group to which the replica belongs AllocatedSize Big integer Disk space allocated to the data source

152 Field Data type Description DataSourceName String The data source for which recovery was run ServerName String The server to which recove

153 DataSourceName String The data source for which the backup was created ServerName String The server on which the data source exists CreationT

154 Field Data type Description ServerId GUID Unique identifierentifier generated by DPM for the protected computer ServerName String Fully qu

155 0=Weekly 1=Monthly 2=Quarterly 3=Yearly Free Integer Number of free tapes at end-time Online Integer Number of online tapes at end time Vw_

156 3=Yearly DiskSpaceCapacity Big integer The total storage in storage pool at end-time PreviousDiskSpaceCapacity Big integer Total storage in

157 Alert Types -1 RestoreDBAlert 0 NullType 1 AgentIncompatibleAlert 2 AgentUnreachableAlert 5 MediaVerificationFailedAlert 6 MediaEraseFail

158 28 PartialDeployedClusterAlert 29 AgentTaskFailAlert 30 SqmOptInAlert 31 DiskThresholdCrossedAlert 32 VerificationInProgressAlert 33

16 See Also Performing DPM Server Management Tasks Restarting the DPM Server If you need to restart the DPM server for any reason, check the Monitor

17 See Also Performing DPM Server Management Tasks Renaming the DPM Server Renaming the DPM Server We recommend that you avoid changing the name of

18 that are in a different time zone from the DPM server, you must consider the time differences when scheduling jobs, reviewing reports, managing a

19 zones that observe the same rules for daylight saving, DPM also automatically adjusts to accommodate the start and end of daylight saving time. H

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication

20 • Fibre Channel storage area network (SAN) • iSCSI storage device or SAN The storage pool supports most disk types, including Integrated Driv

21 To correct a disk name 1. In Device Manager, expand Disk drives. 2. Right-click each disk listed as "Disk drive", and select Uninsta

22 (http://go.microsoft.com/fwlink/?LinkId=91852). See Also Adding Disks to the Storage Pool Removing a Disk from the Storage Pool Removing a Disk f

23 See Also Managing Performance Managing the Storage Pool Performing DPM Server Management Tasks Performing General DPM Server Maintenance Establis

24 The following table lists a number of references that you can use to locate information that will help you answer many common questions. Informat

25 What do you want to know? Look here: with Show inactive alerts selected What is the status of each of my DPM servers and the computers that they

26 Monitoring with DPM Administrator Console To use DPM Administrator Console, you must be logged on to a DPM server with an account that has Admini

27 alert. For example, you see failure alerts for the past three days for a data source that is configured for daily backups to tape. You decide to

28 • Configuration of each protection group, such as recovery goals, disk allocation, and protection schedule The Protection task area provides the

29 You can enable the DPM reporting feature at any time after installing and configuring DPM. However, to ensure that DPM has enough information to

Contents Managing DPM Servers ... 9 Pe

30 Report Name Summary of Contents Tape Management The Tape Management report provides details for tape rotation and decommissioning, and it verif

31 Monitoring with Reports and Alert Notifications Notifications increase the ease of your routine monitoring. Rather than connecting to DPM Adminis

32 See Also Managing Performance Monitoring DPM Server Monitoring with DPM Administrator Console Monitoring with DPM Management Packs Monitoring wit

33 Managing Protected File Servers and Workstations The topics in this section provide information about performing common maintenance tasks on prot

34 To disable a protection agent 1. In DPM Administrator Console, click Management on the navigation bar. 2. On the Agents tab, in the display pan

35 Windows Tool Considerations file system metadata for errors and to display a status report of its findings. volume, verify that a consistency c

36 Running Antivirus Software on File Servers and Workstations To prevent data corruption of replicas and shadow copies, configure the antivirus sof

37 If you must move a protected shared folder, remove it from its protection group and then add it to protection after the move. Changing the Path o

38 See Also Changing the Path of a Data Source How to Change the Time Zone of a File Server or Workstation How to Rename a File Server or Workstatio

39 How to Change the Time Zone of a File Server or Workstation DPM automatically identifies the time zone of a protected computer during installatio

Performing General Maintenance on Servers Running Exchange ... 41 Using Windows Maintenance Tools on Exchang

40 See Also Managing Performance Performing File Server and Workstation Management Tasks Performing General Maintenance on File Servers and Workstat

41 2. Begin protection of the data source according to its new status, either as a single data source on a protected server or as a data source as

42 Note If you disable a protection agent for a server that is a cluster node, you should disable the protection agent for every node of the cluste

43 Applying Operating System Updates on Exchange Servers An important part of computer maintenance is ensuring that operating systems and software a

44 Server 2007, see Upgrading to Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=72602). In general terms, the transition consists of

45 2. Uninstall the protection agent by using DPM Administrator Console on the DPM server. 3. Change the domain membership of the computer. 4. In

46 When adding a new database to the storage group, a full backup is required, which can be accomplished by an express full backup or a consistency

47 Renaming Storage Groups We recommend that you do not change the name of a protected storage group. To change the name of a storage group, you mus

48 From To Result not on a protected volume, run the Modify Group Wizard. Run a consistency check for the protected storage group after the move.

49 Changing Resource Groups on Clustered Exchange Servers A cluster node can have any number of resource groups. Moving a protected data source to a

Changing Resource Groups on Clustered SQL Servers ... 68 Recovering SQL Server Data ...

50 • Copy the database to a network folder. This option is not available if you select Latest as the recovery point. Data Protection Manager (DPM)

51 The Recovery Wizard starts. The wizard options vary depending on the version of Exchange. 7. On the Review recovery selection page, click Next.

52 allow it to be overwritten by the recovered data. For instructions, see "How to Configure the Exchange Databases so That the Restore Process

53 4. On the calendar, click any date in bold to obtain the recovery points available for that date. The Recovery time menu lists the time for each

54 3. On the calendar, click any date in bold to obtain the recovery points available for that date. The Time menu lists the time for each availabl

55 date. The Time menu lists the time for each available recovery point. 4. On the Time menu, select the recovery point you want to use. Do not s

56 mailbox, use the Exchange Management Shell or the Exchange Management Console. For instructions, see "How to Recover a Deleted Mailbox"

57 Wizard (ExMerge). • For Exchange Server 2003 SP1, extract and merge data using Exchange 2003 System Manager. How to recover a disabled or delete

58 2. Create a recovery database in the Recovery Storage Group by using the new-mailboxdatabase cmdlet in Exchange Management Shell. 3. Configure

59 new-storagegroup -Server exchangeserver1 -LogFolderPath C:\RSG\ -Name RSG -SystemFolderPath C:\RSG\ -Recovery This creates a storage group nam

Change Tracking ... 95 Synchronizat

60 Recovering Data to Clustered Servers Stand-alone and Shared Disk Cluster Recovery To recover the storage group or database to the latest point in

61 If the database or logs on the passive node are corrupt, use either of the following procedures to recover data. To recover from failure on the

62 Recovering SQL Server Data Performing General Maintenance on Servers Running SQL General maintenance includes tasks such as disk and file mainten

63 Using Windows Maintenance Tools on Exchange Servers Using Windows Maintenance Tools on Windows SharePoint Services Servers Using Windows Maintena

64 In This Section Upgrading SQL Server 2000 to SQL Server 2005 Moving SQL Servers Between Domains How to Rename a Computer Running SQL Server Chang

65 To change the domain membership of a protected computer 1. Remove all members from protection groups. If you retain the replicas and recovery p

66 Changing the Recovery Model of a Database SQL Server databases can have one of three types of recovery models: simple, full, or bulk-logged. By d

67 Replacing a Disk on a SQL Server You might replace a disk on a SQL Server to upgrade capacity or to replace a failed disk. If you replace a disk

68 • When a server is removed from a cluster, DPM detects that a node has left the cluster and the server now appears separate from the cluster wit

69 • Copy the database to a network folder • Copy the database to tape When you recover a SQL Server 2000 database to a different instance of SQL

Backup Using Non-Microsoft Software That Does Not Support VSS ... 129 Backup for Bare Metal Recovery ...

70 9. Specify recovery options for network bandwidth usage throttling, SAN-based recovery, and e-mail notifications, and then click Next. 10. On th

71 How to Recover a SQL Database and Allow Additional Log Backups How to Recover a Database to a Different Instance of SQL Server To recover a datab

72 How to Copy a SQL Database to a Network Folder You can only copy a SQL Server database from a recovery point that was created from an express ful

73 How to Copy a SQL Database to Tape You can copy a SQL Server database to tape only from a recovery point that was created from an express full ba

74 How to Recover and Rename a SQL Database How to Recover a Database to a Different Instance of SQL Server How to Copy a SQL Database to a Network

75 12. On the Summary page, review the recovery settings, and then click Recover. 13. Use the Restore Transact-SQL command with the HeaderOnly argum

76 When you need to perform maintenance on a protected server and do not want protection jobs to continue for the duration of the maintenance, you c

77 You can use your preferred method for deploying software updates, such as Automatic Updates or Windows Server Update Services, on computers runni

78 4. Add the upgraded Windows SharePoint Services farm to a protection group by selecting it as a Windows SharePoint Services data source. Data in

79 • Change the name of a protected computer and associate the existing replicas and recovery points with the new computer name. We recommend that

80 3. Check all values listed in the VssAccessControl subkey. If any entry has a value data of 0 and another VSS writer is running under the associa

81 When a database is added, the alert includes a link to modify the protection group. After you complete the Modify Group Wizard, DPM performs a co

82 In This Section How to Recover a Windows SharePoint Services Farm How to Recover a Windows SharePoint Services Site How to Recover a Windows Shar

83 6. In the Recoverable item pane, click the farm item. 7. In the Actions pane, click Recover. 8. Complete the wizard. 9. On the main front-end

84 • If a service pack or update is installed on the protected farm, the recovery farm must have the same service pack or update installed or item-

85 To recover an item 1. In DPM Administrator Console, click Recovery on the navigation bar. 2. In the Protected data pane, expand the server tha

86 Note If you disable a protection agent for a server that is a cluster node, you should disable the protection agent for every node of the cluste

87 Running Antivirus Software on Virtual Server To prevent data corruption of replicas and recovery points, configure the antivirus software to dele

88 5. Add the data sources to protection groups on the DPM server. For information about performing tasks involving protection agents and protectio

89 Moving a Virtual Machine or Virtual Hard Disk Moving a Virtual Machine To move a virtual machine that is protected by DPM 1. Copy the virtual ma

9 Managing DPM Servers As a system administrator, you are accustomed to managing servers in different roles. You plan your maintenance routines to a

90 Recovering Virtual Server Data In This Section How to Recover the Virtual Server Host How to Recover a Virtual Machine How to Recover Virtual Mac

91 How to Recover Virtual Machines as Files How to Recover a Virtual Machine When you protect a Virtual Server host and its virtual machines, the re

92 How to Recover Virtual Machines as Files You can recover the Virtual Server configuration and virtual machines as files to a network folder, enab

93 10. On the Summary page, review the recovery settings, and then click Recover. See Also How to Recover the Virtual Server Host How to Recover a V

94 • Change tracking. This is a continuous process on each protected computer. • Synchronization. This occurs on a regular schedule. • Consistenc

95 Time Required to Transmit Data over a Network at Various Speeds Data size Network speed 1 Gbps Network speed 100 Mbps Network speed 32 Mbps

96 See Also How DPM Operations Affect Performance Managing Performance Synchronization Synchronization is the process by which DPM transfers data ch

97 • When a daily consistency check is scheduled and the replica is inconsistent. See Also How DPM Operations Affect Performance Managing Performan

98 Note Memory usage for the DPM instance of the SQL Server service (Microsoft$DPM$Acct.exe) is expected to be comparatively high. This does not in

99 information about downloading the DPM Management Pack, see the Microsoft Management Pack and Product Connector Catalog (http://go.microsoft.com/f