If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics (see
Function Code 1 in "Selecting a Diagnostic or Maintenance Function"):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in "Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
For Problems with Reading Data:
If the problem occurred while the drive was reading data from the tape, and if you know the volume serial number of the tape cartridge, perform one of the
following procedures:
l If another drive is available, insert the cartridge into the other drive and retry the operation:
¡ If the operation fails, discard the defective cartridge.
¡ If the operation succeeds, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in " Selecting a
Diagnostic or Maintenance Function"):
n If the diagnostics fail, contact Dell technical support.
n If the diagnostics succeed, the error was temporary.
l If another drive is not available, insert a scratch cartridge into the drive and run the tape drive diagnostics (see Function Code 1 in " Selecting a
Diagnostic or Maintenance Function"):
¡ If the diagnostics fail, contact Dell technical support.
¡ If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics (see
Function Code 1 in "Selecting a Diagnostic or Maintenance Function"):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in "Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
Tape drive hardware problem. The tape drive determined that a problem occurred that degraded the operation of the tape drive, but it did not restrict
continued use. If the problem persists, contact Dell technical support. The drive is usable, though the single-character display continues to indicate an error
and the fault LED flashes amber.
The error code may clear when you cycle power to the tape drive or place it in maintenance mode.
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