
3 Dell SupportAssist: Alert Policy | Revision A00
Table of contents
Revisions .................................................................................................................................................................................................. 2
Introduction ........................................................................................................................................................................................... 4
What is SupportAssist? ......................................................................................................................................................................... 4
Which hardware faults does SupportAssist monitor? ................................................................................................................... 4
What happens on hardware faults? ................................................................................................................................................... 5
How am I notified of alerts and where? ........................................................................................................................................... 5
What is the response time? ................................................................................................................................................................ 6
What if I need assistance with deploying OpenManage Essentials and SupportAssist? ....................................................... 6
Alert Threshold ....................................................................................................................................................................................... 7
FirstMatch() policies ............................................................................................................................................................................. 8
Occurs(count,duration) policies ........................................................................................................................................................ 8
Conclusion ............................................................................................................................................................................................ 11
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